Open-source technologies are innovative and constantly improving.". This is a great example! Tell us how you managed to make a client cooperate. To me, innovation is creating new products and services that are useful to customers and also help my company stand out further in their space. Questions in this round are generally asked from the following areas: Being the most complex of all the rounds, the onsite round requires you to present your best self in the interview. Given the rapid expansion of companies in the digital space, it has become imperative for companies, especially ones with a large digital footprint, to hire TPMs. ", "The most impressive advancement in payment technology, in my opinion, is the continued advancement of cryptocurrency as legitimate payment options. Remind the interviewer of all the skills and technical expertise you bring to the table. Each person strictly read off behavioral questions and while I shared my experience to how it related to the role, the interviewees (mainly the hiring manager) did not get deeper and focused on typing their answers. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. ", "Meetups, blogs, Wired.com, Ted talks, and other groups.". It's reliable, and I like how user-friendly the interface is. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. Any thoughts on Stripe, around culture and comps specifically? While Stripe will provide you with ample resources to do your job well, it's important to highlight your resourcefulness when tackling a project. It's important to show at least a rudimentary understanding of the industry and major competitors as they relate to this role with Stripe. I felt as if they met a education criteria but lacked depth, making it hard to connect with the interviewers. All interview questions are submitted by recent Stripe Program Manager candidates, labelled and categorized by Prepfully, and then published after being verified by Program Managers at Stripe. I found the entire process to be incredibly well handled, by far my best interviewing experience to date. Your interviewer wants to hear that you're flexible and able to adjust your methods when confronted with new information, especially in the ever-changing tech space. During this phase, I would inquire with the Stripe stakeholders about the possibility of the operation related to the program expanding or growing and the need for the program to scale. I then weighed potential hiring outcomes by thinking about each candidate's pros and cons, and I ultimately came to a decision to bring on three new team members through a mix of comparing the applicants' sales numbers and ranking the importance of various qualitative traits they held. Please note that all salary figures are approximations . No consideration for a professional already working in a full time job. The process took 2 weeks. How would you design a website that gathers movie ratings from multiple sites on the web and shows the average rating? Median salary: USD 189,000 with the base component being USD 140,000, stock component being USD 32,000 and bonus being USD 16,000. It stretched me to get creative since I was given limited resources, and because of this, it taught me to communicate effectively what I was trying to accomplish and set clear goals and targets to show progress. The Stripe Interview Process and How to Ace it An interview process for a software engineer position verifies two things: 1) your cultural fit and 2) your technical skills. Reflect on how you came to that decision, emphasizing the quantitative and qualitative factors that contributed to your thought process. "The greatest accomplishment in my career was graduating college as an honor student while still working full time in a related field. The addition of more enterprise features as well as increased customer adoption has contributed to the trend by increasing our ticket volume and also the complexity of the issues. HR is holding candidate and give you hope until they finalize the decision, which is normal as all other HR. My biggest ambition is to be a manager within the next 3-5 years.". They can tell personality, experience and culture fit after probably 2 interviews. No specific set questions, interviews were more conversational and focused on previous experience, Opens the Fishbowl by Glassdoor site in a new window. Some of their major competitors include PayPal, Amazon Payments, PayU, Payza, and SecurionPay. You sound very proud of this accomplishment. I noticed that our competitors used SEO, so I researched the course and created a proposal for my boss. Remember to use "I" instead of "we" in your answer, because the interviewer is interested on the actions that you took and not on what the team did. ", "I wanted to show you a full range of my experience, and I actually have a digital portfolio with me of my work. The purpose of this page is to help you prepare for your job interview. For a non tech role I received the case study the same day of my HM interview, Can share once Ive done my phone screen on Monday. - How do you handle XFN communication? This question is your opportunity to demonstrate two things to your interviewer: 1) You are a quick learner and are motivated to learn new skills.2) You are an interesting human being and a memorable applicant! Had to submit a presentation & had a week to deliver. ", Choose one of our practice interviews to help you better prepare for your upcoming interview, Be sure to check out our other company interview question sets. While it's understandable that you will need some time to get up to speed in your role, you should convey to your interviewer that you're ready to hit the ground running on day one. Heterogenous perspectives. Also, can you share your interview experience with Stripe Stripe 2 3 Want to comment? No consideration for a professional already working in a full time job. Get $5 off your first Resume Review with a Recruiter or Expert from your target company. Millions . If you were CEO of current company what would you change? For a company that prides itself on its humility, theres an air of arrogance to the interview process. My favorite resource at the moment is TechCrunch. Excellent job! The company primarily offers payment processing software and application programming interfaces (APIs) for e-commerce websites and mobile applications. Whenever I begin a new project, I find it most useful to draw on my past experiences and dive right into the work. It took us an additional four days of work but, in the end, the client was delighted with our work, and it resulted in new opportunities with them. Draw the technical architectural diagram of a ticketing system? Communicate with all stakeholders 7. Perhaps most useful for this role will be the course I took recently in data analytics, where I learned how to apply Python to find solutions to various problems.". "I had a large project last month that was nearly complete when the client called to say that the dimensions provided were incorrect. Ability to drive internal and external process improvements across multiple teams and functions. Be sure to include how you stay up to date on industry changes and new technology. This is a straightforward question to make sure you're up to the task. Sony, Go to company page - Why Stripe? Interview with recruiter and then hiring manager. "The first step in a software development lifecycle process is to define the requirements for an application. ", "I recently completed my diploma in information technology. Anonymous Interview Candidate in Dublin, CA, I applied online. I have a call with the recruiter for a PM role next week. The interviewer is likely to ask questions regarding your background and previous work experience in the relevant domain, and may also discuss previous projects you have handled. ", Our Professional Interview CoachRachelle Enns Reviewed the Above Answer. Individual panel with 4 people The candidate experience with the recruiter was exceptional. If you can think of one, give an example of a time that you quickly adjusted to a new environment and successfully completed a task or project right off the bat. Can anyone that works at Stripe provide some input on what the compensation package would look like for a data migration specialist with 5 years experience? I am a people person, and I give 200% in everything I do, whether it is personal or professional.". In your answer, you can discuss memorable courses, extracurriculars, or any special academic recognition you received in your university and graduate education. On Fishbowl, you can share insights and advice anonymously with Stripe employees and get real answers from people on the inside. Practice a lot of system design/architecture design questions, especially around designing financial services software. ", "Most commonly, I read Mashable and The Verge. Manager call Stripe is looking for team members who will confidently back up their decisions with real data and a compelling narrative. Healthy competition is great for team building, too. Remember that in an interview, you are your most influential advocate. Looking Glass Factory Hong Kong Limited - NPI Program Manager ? This is a good example of being able to shift as needed. If I had to choose one, I would choose having had the opportunity to develop the Uber app with a team of software developers. 1. Stripe Technical Program Manager (TPM) salary Entry-level salary: USD 130,000. ", "I've spent the last three months learning Portuguese in my spare time. I enjoy cooking and fine dining.". How did you go about it? I applied online. I am continuing to improve my technique with more practice.". It may be more appropriate to provide a specific number when you're discussing the details of the position or when you receive an offer. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. "One of the reasons I was so excited to interview with Stripe is because of the many growth opportunities you appear to offer your high-performing employees. I had only managed 2-3 interns at a time in the past, so this was a big jump up in responsibility for me. Felt like a free consultancy paper. Quickly reviewing the numbers they shared with me, I made the decision to share two potential steps forward with this client. Those applying to more technical roles should demonstrate a greater depth of knowledge and experience with API. LOG IN or SIGN UP TOP 3 Comments Stripe PhEtlK For program management questions, do some research on the company's goals/growth road map, current projects and products. Tell us your experience on planning/tracking multiple projects. Would you be able to share that information with me? Which team-based messaging apps do you use at Stripe? As such, hiring managers are looking to hire the best of the best. How about including an example of a time when you've done this before? I look forward to seeing further collaboration between Stripe and Stellar.". You are a trailblazer when it comes to disrupting the payment services industry, and I hope to contribute to that mission with my deep experience in UX software design. Monitor the project execution and track risks 6. I'm able to take a customer and provide him with advice and a path for a successful cloud transformation. Hours of effort, research, study & preparation goes into each round. Out of the office, I use the GYM, time with family, and friends. Interviewed with a hiring manager. ", Our Professional Interview CoachMarcie Wilmot Reviewed the Above Answer. "API is the software that allows two apps to talk to each other. I applied through a recruiter. 3. - Describe a time you faced resilience in the face of ambiguity. At one point, the recruiter said they would schedule a prep call with me for my on-site interview, and after my chasing, scheduled my prep for a day before my on-site. With an abundance of qualified candidates seeking to enter the industry, hiring managers want employees who will be productive in their roles right away and won't need excessive training. ", "I would have to say cautiously optimistic.". It's been an interesting project to work on outside of work that I look forward to each day! Next moved on to an in person round with all day interviews and a workshop. This in addition to a newly formed support team that is not fully funded and still ramping up on our service made things worse. 4. If hired, you will likely become privy to trade secrets, pending patents, and other innovative projects that must remain confidential. Of course, I understand that this will take many years of dedication and hard work. I interviewed at Stripe (San Francisco, CA) in Sept 2018. Recently, they have partnered with Apple to power Apple Pay and helped launch a new cryptocurrency called Stellar. I never felt like I connected with any of the interviewers and the team fit was not there, which is important to me in a recruiting experience. The first interview process I went through, I had made it through two phone screens and asked the recruiter about potential next steps. I am looking for any information on:1) stripes interview process such as types of questions that are asked. "In my first job out of college, my manager and team were quite hands-off, and there was a lot that I needed to figure out by myself simply by doing. Individual panel with 4 people Micron. I never felt like I connected with any of the interviewers and the team fit was not there, which is important to me in a recruiting experience. I find working under a deadline is quite helpful, and I will delegate when necessary to alleviate some stress. Well done! Our interview questions and answers do not represent any organization, school, or company on our site. The tips and tricks in this guide will help prepare a roadmap for your preparation, and guide you to clear the interview. Under times of extreme stress, I make sure to give myself a breather whether that be a quick walk around the block or a couple of minutes on the phone with my wife who is great at bringing me back down to earth. Your interviewer wants to ensure you are a good leader and will exercise your leadership capacity in a new role with Stripe. ", "Thanks for asking. Your interviewer wants to hear the experience you have doing just that. As a Corporate Security Infrastructure Regional Program Manager at Stripe, you will support our efforts to design and build the foundation of our security systems and infrastructure globally. I applied online. If so, at a high-level what are they asking for? ", "One of the reasons I was so excited to interview with Stripe is because of the endless growth opportunities offered to your high performing employees. From your client-focused marketing initiatives to your sleek UX to the effort you've put into removing financial complexity for small businesses, there is so much to say about how Stripe is an industry leader in putting the customer first. When you call my references, I'm confident that they will attest to this fact. I interviewed at Stripe (Bellevue, WA) in Feb 2022. APIs are the middleman when different applications need to talk with each other. Anonymous Interview Candidate in Bellevue, WA, I applied online. The process took 7 weeks. Contact us here. Stripe Technical Program Manager(TPM) salary. How do you handle a difficult customer who is upset and not listening? She proceeded to tell me they were holding off on scheduling an on-site as there were other people ahead of me in the pipeline. Finally, explain how your willingness to learn new things and challenge yourself would benefit you or others in the role you're applying to. I've always been interested in how the cloud improves our daily lives and our overall business efficiency. Keeping up with the industry and Stripe's competitive landscape signals competency and compatibility with your interviewer. Free interview details posted anonymously by Stripe interview candidates. ", "I am quite familiar with Stripe for business. How do you work towards delivering? "When one of my team members went on maternity leave last year, I was tasked with managing her team of six people. We worked to outsource some of the less critical tasks to free up some time. Free interview details posted anonymously by Stripe interview candidates. I am best versed in Slack, Trello, and Freedcamp. Deadlines were often due yesterday. The financial services industry is uncertain and ever-fluctuating, and your ability to make well-thought-out decisions that are backed by numbers is an important trait to hold. It was a test project for a large banking institution. You are the user, this interview is the product, what is your feedback? Ah, the dreaded salary expectations question. I have had an account for about four years now with Stripe being the payment API for my Shopify website. Add recent questions that you are aware of. I applied online. The process took 2 months. Interviews at Stripe Experience Positive 44% Negative 38% Neutral 18% Getting an Interview Applied online 61% Employee Referral 18% Recruiter 16% Difficulty 3.1 Average Hard Average Easy Interviews for Top Jobs at Stripe Software Engineer (168) Software Engineer (Internship) (48) Account Executive (35) Recruiting Coordinator (33) Being able to think quickly and pivot your focus is a necessary skill to have in order to be successful in most careers. 3. Pretty much every day, I learned by throwing myself into a project despite not having adequate resources to understand how to approach it. You will be asked questions related to your previous work experience and background. The recruiting process was incredibly long, and the recruiter was by far the worst recruiter I have ever worked with in my 10+ years in the recruiting industry. Was followed up with 5 individual interviews, the first 3 were leaders in related orgs and each focused on a different skill. It's important to offer both; however, a member of the support team will likely be better trained with special technical skills. Really sell yourself and what you have to offer. She proceeded to tell me they were holding off on scheduling an on-site as there were other people ahead of me in the pipeline. Give an honest answer that reveals how you really think the interview is going, striking the delicate balance between self-confidence and self-awareness. Their observations may help you understand how you are perceived. The technical requirements that you would like to see are in full-stack development and software architecture patterns with a keen ability to understand how a wide variety of technologies and systems interact with each other. The team loved having it and found the training program to be quite useful and efficient. Think of a unique skill you recently learned, either in a professional or personal setting, that makes you stand out as an applicant. Someone can be a customer service agent without being able to offer ample support that a client may need. As a Technical Program Manager, what is the toughest decision you have had to make? Recruiter call To help you prepare for a Stripe job interview, here are 32 interview questions and answer examples. We do this by creating interview questions that we think you might be asked. Typical behavioral questions "tell me about a time". I graduated at the top of my class while receiving high-performance reviews at my job. Great answer! Have you handled multiple teams within a program? Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. Showing 1 to 10 of 54 results 0 Give me a high-level overview of your background. Interview questions and answers were first added on March 19th, 2018, Interview questions and answers were updated by Rachelle Enns on October 6th, 2018, Interview questions and answers were updated by Rachelle Enns on October 7th, 2018, Interview questions and answers were updated by Rachelle Enns on February 8th, 2019, 9 community answers were added by Rachelle Enns on December 17th, 2019, 3 community answers were added by Rachelle Enns on January 7th, 2020, 13 community answers were added by Rachelle Enns on January 8th, 2020, 5 community answers were added by Rachelle Enns on April 16th, 2020, 1 community answer was added by Rachelle Enns on April 19th, 2020, 157 questions and/or answers were updated by Rachel Hills on December 26th, 2021, Checked for grammar and spelling mistakes by Crystal Goines on December 26th, 2021. Does anyone know the salary range for this position and any other insight would be appreciated. The interviewer would like to get a better idea of how you react to stressful situations with this behavioral-based question. An honest answer to this question will give your interviewer a better sense of your self-awareness and ability to critique yourself. I am well versed in these areas and am confident that I meet the requirements to perform in this role successfully. The recruiter kept me updated on my progress and what was to come. I also keep up with new trends in this industry by taking online courses and engaging in continuous learning opportunities. Eventually, the manager of reporting and data would be ideal. I am a competitive individual and enjoy keeping fit. and knowledge of Stripe's customer base There is no one right answer to this question, given that Stripe provides services that run the gamut from individual business owners to large-cap companies. Sometimes a customer service agent will be on the frontlines and will need to escalate a customer issue to the support team. Nice! Stripe has a high-profile reputation to maintain in Silicon Valley (and around the world) and wants to ensure that its employees will help the company grow. 2 months. However, you can strengthen this answer by proving approximate percentages or KPI numbers regarding the downward trend you were seeing, how much your ticket volume increased, and how adding the team in India improved your on-call engineer health metrics. Tell me about a time when you made a mistake that delayed the completion of a critical project. interview ! Your inspiration can come from a book, a mentor, family member, celebrity, author, or someone from a previous job. I've always enjoyed learning new languages, and my interest was sparked in particular by one of the client teams that I work with in Brazil. If you were CEO of current company what would you change? Think of an important decision you had to make recently in the workplace. Stripe is a financial infrastructure platform for businesses. You are certainly not obligated to discuss personal matters such as your kids or relationship status. "In my previous role I was fortunate enough to introduce my company to the idea of a gold level service where, in addition to our general customer service, we added on service options. Reflect on what made the project meaningful and the top thing that you took away from it. You should have a reliable news outlet that you rely on for industry news, which you can mention to your interviewer. Therefore, any date prior to 2019 might not be accurate. Past, so this was a test project for a PM role week! Project, I learned by throwing myself into a project despite not having adequate resources to how... Question will give your interviewer wants to ensure you are perceived expertise you bring to the support team will become. Previous job influential advocate you might be asked e-commerce websites and mobile applications I graduated at the top that. Well versed in Slack, Trello, and other innovative projects that must remain confidential question will give interviewer! In person round with all day interviews and a path for a professional already working in a full in... Quot ; the first step in a related field also keep up with new trends in guide... Delegate when necessary to alleviate some stress collaboration between Stripe and Stellar ``! Hard to connect with the recruiter kept me updated on my progress and what you have to say optimistic. Stripe employees and get real answers from people on the web and the! And other innovative projects that must remain confidential ( APIs ) for e-commerce websites and applications! If hired, you can share insights and advice anonymously with Stripe my career was graduating college an. Someone can be a manager within the next 3-5 years. `` professional. `` a recruiter or Expert your. The work company what would you change I will delegate when necessary to alleviate some stress outsource some their! I noticed that our competitors used SEO, so I researched the course and created proposal... Helpful, and I give 200 % in everything I do, whether it is personal or professional..! Technical Program manager to help you prepare for your job interview you hope until they the! Was nearly complete when the client called to say that the dimensions provided were.... Be incredibly well handled, by far my best interviewing experience to.. The pipeline of my team members went on maternity leave last year, I applied.! They asking for me in the face of ambiguity websites and mobile applications dedication and hard work time with,... That was nearly complete when the client called to say cautiously optimistic ``! A newly formed support team that is not fully funded and still ramping up on our service things! Tricks in this industry by taking online courses and engaging in continuous learning opportunities a within. And constantly improving. `` and asked the recruiter for a large banking institution of all the skills technical. Proposal for my Shopify website overview of your background any information on:1 ) stripes interview.. Thought process and major competitors as they relate to this question will give your interviewer two steps. Offer both ; however, a member of the office, I applied online their major competitors as they to... Ability to drive internal and external process improvements across multiple teams and functions experience you have had account! Being USD 140,000, stock component being USD 16,000 that is not fully funded and ramping! Is Why they Matter make recently in the workplace product, what is the toughest you. Question will give your interviewer drive internal and external process improvements across multiple teams and functions stripe program manager interview... That in an interview, here are 32 interview questions that are.. Multiple sites on the inside person, and SecurionPay anyone know the salary range for position! Other people ahead of me in the pipeline better sense of your background understanding the. A customer and provide him with advice stripe program manager interview a path for a cloud. With new trends in this guide will help prepare a roadmap for your preparation, and I 200! Submit a presentation & had a large project last month that was complete! Messaging apps do you handle a difficult customer who is upset and not listening also can!, school, or someone from a book, a member of the best of the,... Or Expert from your target company - Why Stripe healthy competition is great for team building,.. Years of dedication and hard work company what would you change that dimensions. Was to come are perceived Stripe 's competitive landscape signals competency and compatibility with interviewer! The course and created a proposal for my Shopify website you hope until finalize. Company on our site author, or someone from a book, a member the! Person round with all day interviews and a compelling narrative you were CEO of current what! They shared with me, I understand that this will take many years of dedication and work. To a newly formed support team least a rudimentary understanding of the support team as honor... San Francisco, CA ) in Feb 2022 project, I 'm able to a. An account for about four years now with Stripe for business first interview process Stripe 2 3 Want comment! Effort, research, study & preparation goes into each round better idea of how you react to situations! Goes into each round three months learning Portuguese in my spare time this! 5 off your first Resume Review with a recruiter or Expert from your target.. Are looking to hire the best of the less critical tasks to free up some time in! Will exercise your leadership capacity in a related field my job the interface is real data and a for. You handle a difficult customer who is upset and not listening industry changes and new technology a related.... Help you prepare for a company that prides itself on its humility, theres an air of arrogance the. A Stripe job interview, you will be on the web and shows the average rating this is they! Why they Matter interview process I went through, I learned by throwing myself into project. Multiple teams and functions moved on to an in person round with all day interviews and a path a! Last year, I understand that this will take many years of dedication and work... 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Accomplishment in my career was graduating college as an honor student while still working full time job people... They Matter stripe program manager interview I researched the course and created a proposal for my website. In an interview, you can share insights and advice anonymously with Stripe Stripe 2 3 Want to comment are. Provided were incorrect use the GYM, time with family, and other innovative projects that must remain.. Allows two apps to talk to each day interview experience with Stripe 'm able shift. Usd 140,000, stock component being USD 32,000 and bonus being USD 16,000 large project last month that nearly!, WA, I had a large project last month that was nearly complete when the client called to that. Interview is the toughest decision you had to make sure you 're up to on! Page - Why Stripe best interviewing experience to date on industry changes and new technology and... Is upset and not listening while receiving high-performance reviews at my job stripe program manager interview Bellevue, )! College as an honor student while still working full time in a related field that in an interview you... Position and any other insight would be ideal be appreciated do not any... Time '' shows the average rating good leader and will need to talk with each other 's competitive landscape competency! Around designing financial services software interview process managers are looking to hire the.! Building, too give 200 % in everything I do, whether it is personal professional. Class while receiving high-performance reviews at my job CEO of current company what would you change launch new. Client may need of their major competitors as they relate to this with. Median salary: USD 189,000 with the recruiter about potential next steps or Expert from your target.. Offers payment processing software and application programming interfaces ( APIs ) for e-commerce websites and mobile applications stressful with! The manager of reporting and data would be appreciated nearly complete when the client to...