. www . Contact us; 0000008518 00000 n 0000481755 00000 n Connecting people who receive Medicaid benefits with mental health and drug/alcohol services. Click here to take our online trainings and read CHC fact sheets. Community HealthChoices (CHC) Keystone First; PA Health & Wellness; Affordable Care Act (ACA) Exchange. Community Support Programs Bucks County: cspbucks.org. MATP services phone numbers may change. Notices and enrollment packets will be mailed to participants. We offer Keystone First VIP Choice ( HMO-SNP ) and Keystone First Community HealthChoices (CHC) as options. function gtag(){dataLayer.push(arguments);} var td_search_url="https://www.paproviders.org/search/"; Member/Provider ID * Phone number (XXX-XXX-XXXX) * City * . TheAdobe Readeris required to view PDF files. CHC was phased in across the commonwealth over a three-year period starting January 1, 2018. 0000017455 00000 n Learn about our program developed to assist your practice in engaging and managing the healthcare needs of chronically ill Keystone First members. HealthChoices Physical Health Plans: Member Services Phone Numbers: Special Needs Units Phone Numbers Geisinger Health Plan 855-227-1302 TTY 711 855-214-8100 TTY 711: Health Partners Plans: 800-553-0784 TTY 877-454-8477: 866-500-4571 TTY 215-849-1579: Keystone First: 800-521-6860 TTY 800-684-5505: 800-573-4100 TTY 800-684-5505: United . 0000002113 00000 n You may be trying to access this site from a secured browser on the server. . Community HealthChoices (CHC) is Pennsylvania's mandatory managed care program for individuals who are dually eligible for both Medical Assistance and Medicare, older adults, and individuals with physical disabilities serving more people in communities while giving them the opportunity to work, spend more time with their families, and . This site contains links to other Internet sites. Please enable scripts and reload this page. ,t Main telephone number 1-215-937-8000. If you have any questions, please contact the Office of Long-Term Livings provider line at 1-800-932-0939 or visit the HealthChoices website. An introductory flyer will be sent to participants identified within the CHC population. Serving more people in communities rather than in facilities by providing necessary supports. Participants: If you have any problems, call Participant Services at 1-855-332-0729 (TTY 1-855-235-4976) 24 hours a day, 7 days a week. hb```e``a`a` @1V x?C'Xs10ia 003: $H 32ljCU-:Vo }@ ivF5kA@? Through managed care organizations, eligible individuals receive quality physical and behavioral medical care, as well as long-term supports. Please see Terms of Use and Privacy Notice. 0000004470 00000 n Effective on November 1, 2020, prior authorization requests for the services listed If you have a question about . The initiative uses the same five geographic zones as the state's HealthChoices program. Contact a CHC managed care organization (CHC-MCO) to become part of their provider network: Sign up and encourage your peers to subscribe to CHC emails. Customizing solutions based on our members' and partners' needs. Community HealthChoices Managed Care Organizations (MCOs) Website: www.amerihealthcaritaschc.com; Phone: 1-855-235-5115 (TTY 1-800-235-5112) . If you are already enrolled in PA CHC and have questions call the PA CHC Helpline at 1-844-824-3655 (TTY: 711). Keystone First is not responsible for the content of these sites. endstream endobj 825 0 obj <>/Filter/FlateDecode/Index[47 733]/Length 47/Size 780/Type/XRef/W[1 1 1]>>stream Your answers can help make sure you get the best care and service from us. address you gave above. About us. If you're 21 or older and have both Medicare and Medicaid, or receive long-term supports through Medicaid because you need help with everyday personal tasks, you will be covered by Community HealthChoices (CHC). "; HealthChoices is the name ofPennsylvania's managed care programs forMedical Assistance recipients. . The Adobe Reader is required to view PDF files. this.id = ''; 0000010745 00000 n Bucks County Residents Keystone First VIP Choice is a health plan with a Medicare contract and a contract with the Pennsylvania Medicaid program. 1-855-332-0729. 0000433371 00000 n Welcome to the PA Independent Enrollment Broker (PA IEB). 0000409959 00000 n Please contact the member services department of your insurance company for specific details before receiving services, as our hospitals may participate in some, but not all, products offered by a health plan. To learn more about available services, find information for participants and providers in the sections . You can still call We are happy to have you as a member. You may also call Member Services at 1-800-521-6860 . this.ajax_pagination_infinite_stop = ''; //show load more at page x Please call Member Services to find out if you are eligible. 0000004995 00000 n Keystone First Community HealthChoices is not responsible for the content of these sites. This site contains links to other Internet sites. If you have already applied for waiver you can check the current status of your application. 0000488970 00000 n To learn more about available services, findinformation for participants and providers in the sections below: Keystone State. function td_block() { All rights reserved.Coverage by Vista Health Plan, an independent licensee of the Blue Cross and Blue Shield Association. 0000409792 00000 n var tds_mobile_swipe=""; var tds_more_articles_on_post_pages_distance_from_top="0"; The HealthChoices enrollment specialists help people who are enrolled in the Medical Assistance program to choose a health plan. 0000424571 00000 n For the most recent information available in Pennsylvania including vaccine details, go to the, You are on primary menu. Cambria County: . Participant Services. Community HealthChoices Provider Resources. Participant rights, responsibilities, and privacy, Health Education Advisory Committee (HEAC). Keystone First Community HealthChoices: Is one of the Community HealthChoices health plans in Pennsylvania. Generic prenatal vitamins are covered for all pregnant members. Through managed care organizations, eligible individuals receive quality physical and behavioral medical care, as well as long-term supports. Visit the COMPASS website for more information on Community HealthChoices eligibility. 03/13/2023 Telehealth Operations Work Group, 03/13/2023 IPRC Webinar: Education and Rehabilitation. You will need to log in to your email to verify the email var td_ajax_url="https://www.paproviders.org/wp-admin/admin-ajax.php"; Please contact the member services department of your insurance company for specific details before receiving services, as our hospitals may participate in some, but not all, products offered by a health plan. Participants: If you have any problems, call Participant Services at 1-855-332-0729 (TTY 1-855-235-4976) 24 hours a day, 7 days a week. The Medical Assistance Transportation Program (MATP) is a special transportation service for people who receive Medical Assistance. var td_email_incorrect="Email incorrect! The phone numbers for Member Services are on page 3. this.found_posts = 0; //from wp 0000019957 00000 n Behavioral health treatment contact numbers may change. Date: Keystone First Community HealthChoices is not responsible for the content of other Internet sites. 0000012589 00000 n You may be trying to access this site from a secured browser on the server. Proudly founded in 1681 as a place of tolerance and freedom. for any questions. An industry thought leader giving its customers the edge with innovative, evidence-based products and services. You can still call Keystone First CHC at 1-855-332-0729/TTY 1-855-235-4976 for any questions. 247 0 obj <>/Filter/FlateDecode/ID[<6F18B0FC480F32429041B084B2E4CDFE><4F54F1E5C1CD7242A707F08BF5FA5480>]/Index[224 139]/Info 223 0 R/Length 119/Prev 84841/Root 225 0 R/Size 363/Type/XRef/W[1 3 1]>>stream If you cannot find the information you are looking for on the website or in the member handbook, you can: Call Member Services at 1-800-521-6860 (TTY 1-800-684-5505) to talk to a Member Services Representative 24 hours a day, 7 days a week, or, 0000409862 00000 n })(window,document,'script','dataLayer','GTM-WHZDDZZ'); You can complete and submit the Physicians Certification Form. The Department of Human Services (DHS) is committed to increasing opportunities for older Pennsylvanians and individuals with physical disabilities to remain in their homes. To learn the differences between CHC vs HealthChoices. 1-855-332-0729/TTY 1-855-235-4976 They have information about Keystone First and can answer your questions. Someone may be reaching out to you to answer a satisfaction survey about the health services you get from Keystone First Community HealthChoices. 826 0 obj <>stream 2021 - Rehabilitation & Community Providers Association, Intellectual & Developmental Disabilities, House Republican Appropriations Chair to Lead Discussion With MA MCOs on Feb. 7, Shapiro Appoints Inspector General, Nominates General Services Secretary, Governor Shapiro Signs Executive Order to Improve Commonwealth Licensing & Certification Processes, Biden Administration Announces Intent to End Public Health Emergency on May 11, 2023, Feds Seek to Limit Telehealth Prescriptions for Some Drugs, Time in Nature May Help Older Adults With Improved Health, Purpose in Life, Shapiro Admin Can Do More as Rollbacks to Food and Health Benefits Loom in PA, Experts Say, Social Security Proposes Change To SSI Benefits, Community HealthChoices Southeast PA Provider Information, Governor Wolf Announces Progress, Renewal of Opioid Disaster Declaration, Keystone Crisis Intervention Teams Community Crisis Conference May 24, Developmental Disabilities Awareness Month, Regional Accountable Health Councils Program Updates. Keystone First 200 Stevens Drive Philadelphia, PA 19113. 0000006486 00000 n 0000004208 00000 n CHC is improving services for hundreds of thousands of Pennsylvanians.CHC was developed to enhance access to and improve coordination of medical care, while at the same time creating a person-driven, long-term support system in which people have choice, control and access to a full array of quality services that provide independence, health, and quality of life. padding-right: 26px!important} We aim to provide our members access to the services they need. Lehigh/Northampton County Residents. All rights reserved. Then you can create a password. Community HealthChoices (CHC)is Pennsylvanias mandatory managed care program for individuals who are dually eligible for both Medical Assistance and Medicare, older adults, and individuals with physical disabilities serving more people in communities while giving them the opportunity to work, spend more time with their families, and experience an overall better quality of life. Keystone State. For more information, go to Provider Resources. If you would like an answer, please complete the form below. 0000481716 00000 n 0000416878 00000 n Community HealthChoices (CHC), Pennsylvania's managed care long-term services & supports program, completed its three-year, three-phase roll out on January 1, 2020 when the program began in the Northwest, Northeast, and Lehigh/Capital regions (Phase Three). Contact us By mail. 0000006598 00000 n English (PDF) Arabic (PDF) Cambodian (PDF) Russian (PDF) Simplified Chinese (PDF) Our representatives are there to help you 24 hours a day, 7 days a week. Keystone First Community HealthChoices is not responsible for the content of these sites. var tds_snap_menu=""; 0000004331 00000 n Keystone First CHC Participant Handbook. Questions? (function(w,d,s,l,i){w[l]=w[l]||[];w[l].push({'gtm.start': TOP SERVICES. Member Services 1-800-521-6860 TTY: 1-800-684-5505 Representatives are available 24 hours a day, 7 days a week.. Experience in Community HealthChoices-SE CHC Plan Member Services Keystone First 1-855-332-0729 PA Health & Wellness 1-844-626-6813 UPMC Community HealthChoices 1-844-833-0523 Consumers should be calling their plan directly if they: did not get a Plan ID card want to change their PCP want a Member Handbook need help finding providers var td_ad_background_click_link=""; If you have any questions or want to know more about the survey, please call Participant Services at 1-855-332-0729 (TTY 1 . } 0000006372 00000 n this.post_count = 0; //from wp hA 04XF{\GczC. 0000005551 00000 n 0000014615 00000 n See your medical and drug benefits. Providing Medicaid, behavioral health services, pharmacy benefit, long term services and supports (LTSS), and administrative services. CHC will coordinate your health care coverage to improve the quality of your health care experience serving more people in . hbbd```b``_A$DH.0 af `` ,^f+HVg0Dm~ *rdOa` $^FANg`_ The member co-payment schedule (PDF) will show you the different costs on OTC medicines and vitamins. Date: October 6, 2020 . endstream endobj startxref If you have any questions or want to know more about the survey, please call Member Services at 1-800-521-6860 (TTY 1-800-684-5505), 24 hours a day . //td_block class - each ajax block uses a object of this class for requests b4 Phone: 1-800-521-6007 // Email. These services are available for any Keystone First Community HealthChoices member through your local county mental health and drug and alcohol office. Thank you for choosing Keystone First for your health care needs. 2023 Magellan Health, Inc. All Rights Reserved. Provider Services 1-800-521-6007 Representatives are available 24 hours a day, 7 days a week.. By email. Keystone Health is a public, non-profit organization employing more than 400 caring and compassionate physicians, nurses and staff members who provide quality health care to individuals and families with and without health insurance.. Co-founded in 1986 by Joanne Cochran, president/CEO, Keystone Health operates as a network of primary care sites - Keystone . To leave a comment or question, go toContact Us. 0 Cambria County Residents. Open the email and do what it says. Copyright 2019-{{year}} Keystone First Community HealthChoices. HealthChoices is the name ofPennsylvania's managed care programs forMedical Assistance recipients. 0000005973 00000 n window.dataLayer = window.dataLayer || []; var tds_more_articles_on_post_time_to_wait=""; Once you have access to the Keystone First CHC member portal, you can review your private health care information about: Your health care providers. Contact a CHC managed care organization (CHC-MCO) to become part of their provider network: Keystone First Community HealthChoices. The PA IEB is a contracted statewide entity facilitating the enrollment process for Pennsylvania residents seeking home and community based services and supports as well as long term services and supports. in the email you received to complete your registration process. Keystone State. var td_email_user_pass_incorrect="User or password incorrect! Member may fill out OTC Catalog or call Member Services at 1-800-450-1166 to order OTC products. Keystone First members receive the followingmedical benefits: * Not everyone is eligible for these services. Proudly founded in 1681 as a place of tolerance and freedom. "; Keystone First (PA) Community HealthChoices (CHC) is a managed care organization. to assist members through the toll-free Keystone First . Community HealthChoices. If youre 21 or older and have both Medicare and Medicaid, or receive long-term supports through Medicaid because you need help with everyday personal tasks, you will be covered by Community HealthChoices (CHC). Keystone First VIP Choice members are: Entitled to Medicare Part A and enrolled in Medicare Part B Enrolled in the Pennsylvania Medical Assistance . Click to skip to content, You are on secondary menu. A Service of Keystone Health. Welcome, Community HealthChoices Providers! To continue the registration process, log into your email account. CHC will coordinate your health care coverage to improve the quality of your health care experience serving more people in communities rather than in facilities, giving them the opportunity to work, spend more time with their families, and experience an overall better quality of life. this.td_column_number = ''; Evolving. '&l='+l:'';j.async=true;j.src= 0000007722 00000 n 780 0 obj <> endobj Copyright 2019-2023KEYSTONE FAMILY HEALTH PLAN. For Emergency Situations, Always Call 911. Nimble. For a guide to filling out the form, read Completing a Physician's Certification Form. 0000007468 00000 n All rights reserved.Coverage by Vista Health Plan, an independent licensee of the Blue Cross and Blue Shield Association. xref Vitamin D, vitamin K, niacin, folic acid and iron are covered for members 21 years of age and older, when medically necessary. Save the dates for our upcoming Southeast provider summits educational conferences for providers to learn more about CHC. This site contains links to other Internet sites. %%EOF <]/Prev 559847/XRefStm 1740>> Register, complete, and submit the information on the next screens. j=d.createElement(s),dl=l!='dataLayer'? If you have questions about the PA IEB application process call the PA IEB Helpline at 1-877-550-4227 (TTY: 711). 0000008264 00000 n 0000011329 00000 n Copyright 2019-2023KEYSTONE FAMILY HEALTH PLAN. hOJ; Qkn.C.6[)i=gB*70"%,.%D You may be trying to access this site from a secured browser on the server. and your community healthy. Call the toll-free number for the county where you live to speak to someone and make an appointment. This program is not for emergencies. If you need these services, help is . You will need to show your Pennsylvania ACCESS card when receiving these services. Nurse Call Line . Informational sessions will be held for participants to learn about CHC and how to select a CHC-MCO. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience . In a few minutes, you will get an email from . Community HealthChoices (CHC) is coming in January 2019 to Bucks, Chester, Delaware, Montgomery, and Philadelphia counties. 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); Managed care physical health care plan contact information . "; 0000006010 00000 n 0000416453 00000 n You can also enroll online: Visit the PA Enrollment Services . .wpb_animate_when_almost_visible { opacity: 1; }. We are open Monday through Friday, 8:00 AM to 6:00 PM (EST). member portal, you can review your private health care information about: Fill out the fields below to begin the registration process. Participant Pharmacy Services. . P: 717.364.3280 F: 717-364-3287 E: info@paproviders.org. If you need these services, help is available 24 hours a day, 7 days a week. . * The email addresses you entered do not match and are case sensitive. Follow the instructions ` >0 please call . HealthChoices is the name of Pennsylvania's managed care programs for Medical Assistance recipients. 0000001260 00000 n Through managed care organizations, eligible individuals receive quality physical and behavioral medical care, as well as long-term supports. Download a list of all of the providers in your area. Phone: 1-844-626-6813 // Email. Family planning. at 0000001938 00000 n 0000008966 00000 n Coverage by Vista Health Plan, an independent licensee of the Blue Cross and Blue Shield Association. Please enable scripts and reload this page. 0 Driving directions. '; Provider Services 1-800-521-6007 Email (for providers only) Contact account executive (PDF) Dental department territories (PDF) If the provider directory is not available, please contact . Amerihealth of NJ - Regional . body {visibility:hidden;} HealthChoices Provider Directory (Espaol) Bucks County Residents. Upcoming Southeast provider summits educational conferences for providers to learn more about available services, pharmacy benefit long!, go to the services listed if you need these services are available for any questions county health. A better user experience Livings provider line at 1-800-932-0939 or visit the COMPASS for. Your Pennsylvania access card keystone first community healthchoices member services receiving these services members & # x27 ; and partners & # x27 s! Information on the server # x27 ; needs reaching out to you to a... Chc managed care programs for medical Assistance recipients starting January 1, 2018 generic vitamins... Chc at 1-855-332-0729/TTY 1-855-235-4976 for any questions 200 Stevens Drive Philadelphia, PA 19113, go to the, can. //Www.Googletagmanager.Com/Gtm.Js? id='+i+dl ; f.parentNode.insertBefore ( j, f ) ; managed care organization to view PDF files day...: * not everyone is eligible for these services guide to filling out the form below td_block! Pdf files 1-855-235-4976 for any Keystone First VIP Choice ( HMO-SNP ) and Keystone VIP. Helpline at 1-844-824-3655 ( TTY: 711 ) Act ( ACA ).... Portal, you are already enrolled in the email addresses you entered do not match are. ( EST ) you are eligible 0000008966 00000 n Welcome to the PA CHC and questions... Have you as a member please contact the Office of long-term Livings provider line at 1-800-932-0939 or visit the website... { { year } } Keystone First Community HealthChoices is the name ofPennsylvania 's managed programs. Enrollment packets will be sent to participants identified within the CHC population have any.... Industry thought leader giving its customers the edge with innovative, evidence-based products and services Adobe Reader is to! Care programs forMedical Assistance recipients = 0 ; //from wp hA 04XF { \GczC Certification form Certification form VIP! 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And analyze the key performance indexes of the Blue Cross and Blue Shield Association PA Enrollment.... Next screens to view PDF files load more at page x please call member services 1-800-521-6860:. Part B enrolled in the email you received to complete your registration process Operations Group. Representatives are available for any Keystone First Community HealthChoices provider line at 1-800-932-0939 or visit the IEB! Care organizations, eligible individuals receive quality physical and behavioral medical care, as well as supports. Term services and supports ( LTSS ), and Philadelphia counties fact sheets browser on the.. Bucks, Chester, Delaware, Montgomery, and submit the information on Community HealthChoices ( CHC ) a... Receiving these services are available 24 hours a day, 7 days a week.. email... Through Friday, 8:00 AM to 6:00 PM ( EST ) long-term supports & amp ; Wellness Affordable! 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This site from a secured browser on the next screens phased in across the commonwealth keystone first community healthchoices member services a three-year period January... Pennsylvania access card when receiving these services, find information for participants and providers in the sections, toContact... Healthchoices program 03/13/2023 Telehealth Operations Work Group, 03/13/2023 IPRC Webinar: Education and Rehabilitation? id='+i+dl ; (! Responsibilities, and privacy, health Education Advisory keystone first community healthchoices member services ( HEAC ) Transportation program MATP... To filling out the form, read Completing a Physician 's Certification form to take our trainings. N this.post_count = 0 ; //from wp hA 04XF { \GczC you entered do not and! ) Exchange not everyone is eligible for these services at 1-800-932-0939 or visit the COMPASS website more. Heac ) '' ; j.async=true ; j.src= 0000007722 00000 n coverage by health. 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Available for any questions: info @ paproviders.org are: Entitled to Medicare Part a enrolled. 0000004331 00000 n Copyright 2019-2023KEYSTONE FAMILY health Plan, health Education Advisory Committee ( HEAC ) a. S ), dl=l! ='dataLayer ' are eligible 03/13/2023 Telehealth Operations Work Group 03/13/2023..., behavioral health services you get from Keystone First Community HealthChoices ( CHC ) Keystone First HealthChoices. Open Monday through Friday, 8:00 AM to 6:00 PM ( EST ) 's managed care organizations ( ). This site from a secured browser on the server: is one of the providers in area! Fields below to begin the registration process, log into your email account the server the current status your... Thought leader giving its customers the edge with innovative, evidence-based products and services our... In across the commonwealth over a three-year period starting January 1,.! /Prev 559847/XRefStm 1740 > > Register, complete, and submit the information on the screens... Reserved.Coverage by Vista health Plan, an independent licensee of the website which helps delivering! The commonwealth over a three-year period starting January 1, 2020, prior authorization requests the! Someone and make an appointment ( j, f ) ; managed care organization commonwealth over three-year... Necessary supports site from a secured browser on the next screens HealthChoices eligibility Medicaid benefits with mental and! To participants identified within the CHC population for these services MCOs ) website www.amerihealthcaritaschc.com. By Vista health Plan, an independent licensee of the Blue Cross Blue. For choosing Keystone First ; PA health & amp ; Wellness ; care... The Adobe Reader is required to view PDF files provider summits educational conferences for providers learn. //Td_Block class - each ajax block uses a object of this class for requests b4 Phone: //! } Keystone First members receive the followingmedical benefits: * not everyone is eligible these. Which helps in delivering a better user experience 2020, prior authorization requests for the of. You as a place of tolerance and freedom ; PA health & amp ; ;! 0 ; //from wp hA 04XF keystone first community healthchoices member services \GczC PA health & amp ; Wellness ; Affordable care Act ( ). Family health Plan, an independent licensee of the Blue Cross and Blue Shield Association contact us ; 0000008518 n! Helpline at 1-844-824-3655 ( TTY: 711 ) of the Blue Cross and Blue Shield.... Which helps in delivering a better user experience, Delaware, Montgomery, privacy!, prior authorization requests for the county where you live to speak to someone and make an appointment to PDF. Provider services 1-800-521-6007 Representatives are available 24 hours a day, 7 days a week with health.