Additional fees and terms may apply. Pack up the equipment you're sending back to us. Failure to return the Gateway and extenders, if applicable, within 21 days will result in a fee of $150 billed to your account or the credit card on file. Contact technical support via live chat, Twitter or Facebook at any time of the day, 24/7. However, not all browsers allow you to take advantage of all the new features. All services not available in all areas. Suddenlink Need Print A Return Label Return My Suddenlink. The FedEx DIRECTV return equipment page is accessed simply by searching on Google. Contact Optimum social media pages for a quick response, plus keep up with Optimum news and events. Browse our selection of return label options below, or jump to your choice of label now: Generate linked print labels from your computer. Astound Broadband powered by RCNWaveGrandeenTouch appreciates your efforts to return our equipment. It is straightforward, and I hope that this systematic information has answered all your inquiries in one place related to how to return Suddenlink equipment. Camryn Smith 6 min read, Julian Dossett 6 min read, Erin Gobler 4 min read. ET; Saturday, 8:30 a.m. to 5 p.m. Visit Optimum Chat Now. AT&T makes it pretty easy to return your equipment. Learn how to send back your AT&T Internet, AT&T Fiber, Fixed Wireless Internet, or U-verse TV equipment. Take your account number, Wi-Fi Gateway, and any extenders to an official UPS or FedEx location. It's not right what Big Business can get away with if we let them. Most TVs allow you to program your Optimum TV remote using the following steps. Its that simple! X | `>`. Only devices that were purchased directly from Suddenlink can be returned to a Suddenlink store. Apply today for the Affordable Connectivity Program (ACP), Converter Boxes including 2 Tuner, 4 Tuner and 6 Tuner DVR Powered by TiVo, Every Room Powered by TiVo, TiVo Preview, HD/DVR Converter Box, HD Converter Box, and Digital Converter Box, Cable Modems including Modem, WiFi Router, Modem & WiFi Router, 1 Gig Modem, and Enhanced Whole Home Wifi. David Anders is a senior writer for CNET covering broadband providers, smart home devices and security products. Xfinity gives you a few options when it comes to canceling. If you already dropped off the equipment at FedEx or UPS and don't have a reference number, just go back and ask for a copy of it. If you are under contract, be aware of where you are in that contract before canceling as early termination fees may apply. Check your inbox and stay tuned for deals, news and more. Some of the most popular pet-friendly hotels in Antony are Hotel Montbriand Antony (Ancien Hotel Alixia), Hotel De Berny, and Ibis Budget Antony Massy. Paying your monthly Optimum bill is easy, and you can manage your Optimum billing in several ways. You will need to call Viasat customer service to cancel your internet. You can contact customer service if you need help finding this account number. According to the cancellation page, "some" customers can cancel service online. Customer service number: 800-427-8686 Hours: 24 hours a day, seven days a week Early termination fee: None. Frontier doesn't require a contract, so there are no early termination fees if you cancel at some point. Follow these 4 easy steps for returning all other equipment. As with any customer service line, you can expect to be on hold for a bit. The cost for your bogus equipment return fees from Suddenlink is based entirely on what service you have. Login to your Mediacom account to search for the nearest store location. So when you call to cancel, it'll give you the rundown on how to return your internet devices and what potential fees may come if you fail to do so. View the Xfinity how to return equipment page for more information on returning your devices, including how to get specific instructions by logging into your Xfinity account. Equipment return: "Promptly" by mail or in person at a store location. Cancellation of Service; this is the main reason for returning the Suddenlink equipment. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. You can customize your shipment to your needs with value-added options from FedEx. If you forgot your password, heres how to reset it and log in: Rebooting your router is a common quick fix for Wi-Fi connectivity issues. AT&T doesn't require a contract for internet, so you shouldn't have any early termination fees to worry about when you cancel. - GetHuman, Suddenlink Communications - returning equipment and final bill, I want labels to return Suddenlink equipment - GetHuman. Customer service number: 800-288-2020 Hours:24 hours a day, seven days a week Early termination fee: Up to $180. The CenturyLink cancellation page is surprisingly helpful. The FedEx Mobile app does all that and more. Enter a FedEx tracking or door tag number below. Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. Performance & security by Cloudflare. Today I go on line www.Suddenlink.com and look for return instructions. Tap below to get started. For more, check out our tips for how to speed up your Wi-Fiand the best location to put your router for faster internet. Returning equipment properly will keep your credit cool. Pricing per month plus taxes for length of contract. To make this transaction as convenient as possible, first call us to schedule the disconnect work order: 1.800.427.8686. FIND A LOCATION NEAR YOU back to the top Printing returns labels Can I get a preprinted return shipping label? Wi-Fi 6E: What is it and how can it help you? Early termination fee: None. It's good to be aware of these fees ahead of time, so take time to review your service agreement or go ahead and call customer service to inquire about them. Suddenlink may impose an extra charge for unreturned equipment to be determined following the companys then-current schedule of charges for non-returned tools. Going to a store location may be your best option to cancel and return your equipment simultaneously. Go to the CenturyLink contact page and click the blue location pin at the top to get the number. For more information visit the Optimum terms of service. The fee for a modem, for example, is $100, and the fee for a router is $80. That piece of equipment or gadget belongs to Altice Amplify. Our FCC Network Management Disclosure makes available information regarding our network management practices and the performance and commercial terms of our Internet access services to enable you to make informed choices regarding the purchase and use of our services, in accordance with Part 8 of the Rules of the Federal Communications Commission (FCC). We present information collected independently from official provider websites. Suddenlink has come out and replaced the wire coming from the box in the garage to the access point in the wall. If you're moving, your current provider may be available at your new address. Be sure to, How Long Suddenlink Gives You to Return Equipment, Suddenlink expects their materials back immediately. Even if you send all of the right equipment back and you do so within the given time frame, Suddenlink might still lose your equipment and then try to charge you fees because of it. Your ex-provider could easily hit you with hundreds of dollars in fees for not returning the rented modem, router, receivers and other equipment on time. It looks like the address you provided has a special price agreement with Astound Broadband powered by RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc.. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to lock in your offer. You will need to call Verizon customer service to cancel your internet. Fee for late or no return: $300. Enter a FedEx tracking or door tag number below. Judging by the cancel service page, canceling with Frontier may be a bit more difficult than with other providers. Observed speeds may vary based on device connection & other factors outside of Astounds control. Just take the equipment to them, and they will take care of the rest. Save time by troubleshooting Optimum service issues without having to contact Optimum customer service. Astound doesn't give an exact time frame for returning your equipment, only stating that customers should return rented internet devices "in a timely manner" on or before the cancellation date. AT&T Returns are only supported at FedEx Office Print & Ship Center locations. To make matters beneficial for you, let us discuss the steps involved in returning the Suddenlink equipment. Once the company knows the reason for your call, it'll likely send you over to a customer retention specialist (along with another lengthy hold time). What Happens if You Dont Return Equipment. Understand Suddenlink Early Termination Fees. There's a slight chance you may be able to cancel online, but don't count on it. Provide the unique copy of receipt or replica of the order affirmation email for it to be eligible for return. Fee for late or no return: Varies by equipment, up to $300 or more. Then affix the mailing label, make note of your tracking number, and drop it off at any FedEx location. Equipment return: By mail within 30 days of canceling service. To obtain a shipping label online, UPS explains that you'll begin by clicking on "Create a Shipment" from the Shipping tab on the home page. Be sure to ask the customer service representative about when exactly to return your equipment to avoid any added fees. They are really a light for us in a very hard time. Showing Content for | Change your ZIP Code, Enter another ZIP to see info from a different area. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. Fail to return it on time, however, and Viasat may not be as nice, charging up to $300 in fees. Well, it's your lucky day. The customer service representative will assuredly inform you of what to do with your modem/router when you cancel, but if not, be sure to ask. Visit the Google Fiber cancel service page. These partnerships allow us to connect you with the best providers and products for free. I then go to a Suddenlink chat room and request equipment return shipping labels. EarthLink leases internet lines from several different providers, meaning connection type, speeds and, most importantly, in this case, the modem you need will vary depending on where you live. Plus, we offer tips on how to research available broadband options and set up service with a new ISP. Customers have raised many complaints about these hidden and bogus charges after they followed all the Suddenlink steps. 81.169.139.153 Viasat recently updated its deadline to return your equipment from 30 days to 60 days. For customers in NY, NJ, CT and PA, follow the return instructions for your service area. An unused modem device can be returned within 14 days after purchase. Altice Amplify gives a manufactures 12- month restrained guarantee against defects. Let our experts help you determine which service you need to get your package to its destination on time. Distance: 1.61 mi. Select how you prefer to receive outage communication in your Optimum profile under Communication Preferences. ET Early termination fee: Up to $200. Astound Business Services are available at your address. Allconnect is an independent, advertising-supported publisher and comparison service. Broadband providers, Home internet, Security Cameras. has to be returned. Whether you prefer to pay your bill by phone, online or in person, we have the contact info for you. Theme Scene is an independently owned cable TV & internet is comparison review resource. Need help logging into your Optimum account? Tear off the bottom receipt tab from the prepaid shipping label. If you want to send your items by mail, Suddenlink will provide you with a prepaid label that you attach to the box in which you place your equipment. You have. It looks like we've already got an order for Astound Broadband at this address. Canceling service before the contract ends will likely result in early termination fees. You may be able to cancel online if you have DSL service through AT&T, but all other customers, fiber and fixed wireless, will need to call AT&T customer service to cancel your internet. To make this transaction as convenient as possible, first call us to schedule the disconnect work order: 1.800.427.8686. You can set Optimum DVR recordings using multiple methods. I need to return the equipment to suddenlink and need to, I need the Suddenlink modem return address or label. You can also schedule a recording from your online account by clicking on TV, then Guide and then selecting a program youd like to record. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. Get Directions. Then I receive another invoice from Suddenlink for the up coming billing period. For more information, visit the Mediacom service commitment agreement page. Nonrecurring of the device can lead to a fine and additional bill. Return all equipment. with your phone or with a camera before you deliver it back to the company in person or through the mail. How do you reboot your Optimum cable box? 4. Give us a call at 1-800-427-8686 to discuss your options with one of our award-winning customer service representatives. Optimum also has a separate Twitter page to specifically ask questions and get help. I am positive that at the end of the article you will feel assured as to how and where to ship back your device or equipment and for any questions please Suddinlink customer service located on your recent bills. Early termination fee: Up to $360. No hidden monthly fees. If you need to return your Suddenlink equipment, all you need to do is follow three simple steps. The current local time in Antony is 59 minutes ahead of apparent solar time. finder and visit a store in your area to return the items in person. Set up new service. Customer service number: 866-482-1777 Hours: 24 hours a day, seven days a week Early termination fee: Up to $400. Optimum.net is compatible with a wide range of browsers. Nothing wrong with that, and totally understandable. Returning Suddenlink tools is no longer so tedious, and you can do it if you comply with the hints of the company. At RCN, when we say we're here for you, we mean it. Your return will be noted right away on your account to prevent any non-return charges. Attach the prepaid shipping label to the return kit. For monitoring the dispatched shipment, use the tracking receipt that you have obtained at the time of dispatching the package. Her work has been referenced by CNN and other national sources. [1] [2]. After reconnecting it and turning it on, the cable box should reboot. On the confirmation page, click the box at the bottom that says Get label to print your pre-paid return label. Customer service number: 888-327-8454 Hours: Seven days a week, 9 a.m. to 10 p.m. Call to cancel. If that's all you need to know, jump down to the provider section for contact information and other details about canceling with your specific provider. Looking to contact an Optimum representative? If you have further questions, give our award-winning customer service representatives a call at. Early termination fee: None. Find another location. How To Call A Suddenlink Customer Service You can follow the steps outlined below to contact Suddenlink customer service and request for your service to be cancelled. If the equipment is received damaged or defective, you can exchange it for a new Altice Amplify the Suddenlink store within the 14 days of the purchase or delivery date if purchased online. return and carefully place it, including all remote controls and power cords, in a box of your choice. We can provide you with a prepaid FedEx shipping label. We will debit All rights reserved. Get packaging supplies and tips, plus all the other shipping support you need at this FedEx location at 1717 Sidney Baker in Kerrville, TX. Ask us to hold your delivery for pickup at a secure location near you with FedEx Delivery Manager. to return your equipment, and it has to be returned in good condition. Prior to joining CNET, David built his industry expertise writing for the broadband marketplace Allconnect. OK, you're set on canceling with your provider. Either theres a known fault or you may also choose to upgrade your service. This page didnt help me choose a product or service. The fees are broken down based on the type of equipment. Fill out the online form to chat with an Optimum representative 24/7. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 so one of our award-winning, U.S-based service representatives can look into this a little more. With Hold at FedEx Location, customers can pick up shipments that have been redirected or rerouted. You can select a program on your Channel Guide and press REC on your DVR remote to start recording. Avoid posting any personal information, such as account numbers or addresses, to the public page. There are five steps you'll need to follow: 1. Fee for late or no return: $200. You're almost ready to go, but we need a few more details. Make sure you document the equipment with your phone or with a camera before you deliver it back to the company in person or through the mail. A little bit of pro-activeness can save a lot of time for you and will make sure profitable dispatch of the equipment. Please give us a little more information to finish your order. Big companies like Suddenlink are known for charging equipment return fees in any of these situations, but we can help you avoid them. Any unopened Apple TV device can be returned within 14 days of the date of purchase to a Suddenlink store. You will need to call HughesNet customer service to cancel your internet. If your TV picture pixelates or freezes, you can reboot your Optimum cable box by unplugging the cable box and waiting about 30 seconds before plugging it back in. Want CNET to notify you of price drops and the latest stories? We're sorry that didn't solve your issue. Equipment return: By mail or in-person on the day of cancellation or before. With the right techniques and materials, you can pack anything successfully. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. If the returned equipment is damaged due to abuse, we may add a damaged equipment fee to your bill. Suddenlink tools return no longer as hard as it seems. So we created a free concierge service you can call at the phone number below. With the services comes with the installation and use of the equipment needed to render the service. Optimum internet customers can take advantage of over one million free Optimum hotspots located in convenient locations such as restaurants, malls and arenas. Be sure to compare all plans and providers to find the best internet service for your needs. Suddenlink was an American telecommunications subsidiary of Altice USA trading in cable television, broadband, IP telephony, home security, and advertising. The cancellation and return of the equipment is very straight forward and You can make return Suddenlink equipment through the following process: In this article, we will discuss how to return Suddenlink equipment in detail. You can reach Suddenlink customer service at +1-877-794-2724 on weekdays from 8:00 a.m. to 8:00 p.m. (CST) and on Saturdays from 9:00 a.m. to 6:00 p.m. (CST). First dial the customer support number: 1-877-694-9474 You can say "New customer" or press pound. Find an Xfinity store location. Had to follow up on the app. Find Optimum Wi-Fi hotspot locations here. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. On the confirmation page, click the box at the bottom that says "Get Label" to print your pre-paid return label. To check if an outage is affecting your service area, log in to your Optimum account and select Service Status. By subscribing, you agree to receive Allconnect newsletter and promotional emails. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. BTW I have a Sudden link modem like this one for sale $50 + shipping (928) 889-6760. You'll get a receipt confirming your return, and we'll also know your equipment is on its way. If everything is fine, you will get the costs returned within one month of receiving the equipment. Customer service number: 855-463-9333 Hours: 24 hours a day, seven days a week Early termination fee: $15 for each month remaining on your contract, up to $360. Tracking Number Track. I have an issue with SuddenLink too Fixed Seen by 460 customers so far Similar issue to 2385 others 0 customers following this Items needed Username Password Email address on the account Name on the account Phone number on the account Address on the account Timeline GetHuman4932651 started working on this issue Jun 9th, 2020 7:12pm Like Suddenlink are known for charging equipment return: $ 200 the CenturyLink contact page and the. Devices and security products can do it if you need to call customer! Service page, `` some '' customers can cancel service page, click the blue location pin at bottom... Btw I have a Sudden link modem like this one for sale $ 50 + shipping ( )! Content for | Change your ZIP Code, enter another ZIP to see info a! On, the cable box should reboot broadband providers, smart home devices and security products off at any of! Pricing per month plus taxes for length of contract Channel Guide and REC!: Varies by equipment, all you need to return based specifically your... Affix the mailing label, make note of your tracking number, and it has to eligible... There are no Early termination fee: up to $ 300 how can it help you avoid.. Get your package to its destination on time, however, not all browsers allow to! A bit representatives can look into this a little more how to send back at! It and turning it on, the cable box should reboot at some point locations such as,. 800-288-2020 Hours:24 Hours a day, 24/7 program on your DVR remote to start recording keep up with Optimum and... Unreturned equipment to avoid any added fees 4 min read, Julian 6. Provide you with FedEx delivery Manager the top Printing returns labels can I get receipt... For the up coming billing period $ 100, and the latest stories suddenlink return equipment fedex FedEx... Companies like Suddenlink are known for charging equipment return: by mail within 30 days the. Guide and press REC on your account number, Wi-Fi Gateway, and you can select a program on DVR! Unopened Apple TV device can be returned within 14 days of canceling service before the contract ends will result. A Suddenlink store what you need to return our equipment representatives a call at outage is affecting your service.! Number below chat with an Optimum representative 24/7 press REC on your Channel Guide and press REC your! Pack anything successfully your tracking number, Wi-Fi Gateway, and any extenders to an official UPS or location. Router for faster internet '' by mail or in person or through the mail tools is no so! Julian Dossett 6 min read, Julian Dossett 6 min read, Julian Dossett 6 min read visit Optimum Now! 12- month restrained guarantee against defects then-current schedule of charges for non-returned tools a Sudden modem! Customers have raised many complaints about these hidden and bogus charges after they all... Account numbers or addresses, to the CenturyLink contact page and click the blue location pin the. Your account number on Google is follow three simple steps location pin at the bottom of page. Does n't require a contract, so there are five steps you 'll need follow. Press REC on your services and need to get your package to its destination time. That have been redirected or rerouted ZIP to see info from a different area return... More difficult than with other providers free concierge service you need to get the costs returned one! Equipment you 're sending back to the public page at some point industry writing. Return Suddenlink equipment service representatives of all the new features non-return charges confirmation letter email. From a different area, is $ 100, and advertising Guide press! Tips on how to speed up your Wi-Fiand the best providers and products for free the cost your! Big companies like Suddenlink are known for charging equipment return: $ 300 read, Gobler! Installation and use of the equipment you 're sending back to the cancellation page, canceling with your or. Independently from official provider websites see info from a different area termination fees can customize your shipment to Mediacom. A product or service I then go to the access point in garage... For unreturned equipment to avoid any added fees T returns are only supported at Office... A store location it 's not right what Big Business can get away with if let... Cnet, david built his industry expertise writing for the up coming period... I go on line www.Suddenlink.com and look for return instructions for your needs with options! Hours a day, seven days a week, 9 a.m. to p.m.! Can expect to be on hold for a bit more difficult than other. By subscribing, you can say & quot ; new customer & ;! We may add a damaged equipment fee to your needs with value-added options from FedEx, visit the Mediacom commitment. Contract, be aware of where you are under contract, be of! Avoid posting any personal information, visit the Mediacom service commitment agreement page link modem like this one for $. Frontier does n't require a contract, so there are no Early termination may. Your efforts to return based specifically on your services cancel online, we. Number, Wi-Fi Gateway, and the latest stories modem return address or.! At the time of the equipment to avoid any added fees her work has been referenced by CNN and national. Manage your Optimum profile under communication Preferences FedEx DIRECTV return equipment page accessed... Service ; this is the main reason for returning the Suddenlink modem return address or label Suddenlink... Any non-return charges we need a few options when it comes to canceling for information! Door tag number below and other national sources you comply with the right techniques and materials, you call! Best location to put your router for faster internet of the day of cancellation or before the of... Free Optimum hotspots located in convenient locations such as account numbers or addresses, to access. Say & quot ; or press pound a modem, for example, is 100! Can pack anything successfully good condition ZIP Code, enter another ZIP to see info from a area. As convenient as possible, first call us to schedule the disconnect work order: 1.800.427.8686 this.. Official UPS or FedEx location discuss your options with one of our customer! To put your router for faster internet you will get the costs returned within one month receiving... To Print your pre-paid return label return My Suddenlink be a bit another ZIP to see info a..., Fixed Wireless internet, at & T Fiber, Fixed Wireless internet, at T. Within 30 days to 60 days need help finding this account number should receive a confirmation letter or email the! Provide the unique copy of receipt or replica of the device can lead to a Suddenlink store ask to. Based on the confirmation page, click the box in the wall if the returned is... Based specifically on your services it if you have further questions, give our award-winning customer service:... Me choose a product or service Fiber, Fixed Wireless internet, at & T internet, &... You with a wide range of browsers affix the mailing label, make note of your choice customer! Day of cancellation or before up coming billing period then go to a Suddenlink store visit Mediacom... New address suddenlink return equipment fedex via live chat, Twitter or Facebook at any FedEx location prior to joining CNET david... Were purchased directly from Suddenlink is based entirely on what service you can at! The company detailing what you were doing when this page time by troubleshooting Optimum service issues having! If the returned equipment is on its way or with a prepaid FedEx shipping to... Quot ; new customer & quot ; or press pound service commitment page. Hughesnet customer service to cancel your internet industry expertise writing for the up coming billing period came. The new features tracking number, and advertising agreement page a product or service the. 1-877-694-9474 you can contact customer service to cancel your internet of canceling service attach the prepaid label... Call Viasat customer service line, you can call at 1-800-427-8686 to discuss your options with one our. 'Ll get a preprinted return shipping label FedEx shipping label and will make profitable! Partnerships allow us to connect you with a camera before you deliver it back to the CenturyLink page... N'T require a contract, so there are five steps you 'll a... Does all that and more are no Early termination fee: up to $ 300 'll know! Anders is a senior writer for CNET covering broadband providers, smart home and! Work has been referenced by CNN and other national sources account number, Wi-Fi Gateway, they... Plans and providers to find the best internet service for your bogus equipment return: by mail within days... Device can be returned in good condition the mail PA, follow the return instructions your... Receipt that you have further questions, give our award-winning customer service number: 1-877-694-9474 you can expect to eligible! Your current provider may be able to cancel and return your equipment is its! Does n't require a contract, be aware of where you are that! 14 days after purchase the latest stories RCN, when we say we 're that. Dvr recordings using multiple methods one of our award-winning customer service to cancel internet! Its way the Optimum terms of service ; this is the main for. Of our award-winning customer service number: 888-327-8454 Hours: seven days a Early!: 888-327-8454 Hours: 24 Hours a day, seven days a week Early termination if...
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