Im getting about 50 volt at all elements. He suggested a clever, no-cost simple fix and it worked great! I called because I thought I needed a replacement part. Filter - A3820/RP. Can you help me, or do I need to send it for repair ? This is a complete list of compatible replacement parts for the EdenPURE GEN 4 Heater that we have in stock. Thank you so much and I will recommend you to anybody that needs your services, again great job! After listening to my issue he told me the fix was probably as easy as oiling the fan bearing . 3. Is this enough? Then, reset it. 800.707.8725 Steve Bailey 11:46 02 Nov 18 Paul is very knowledgeable and made sure I had the right part I needed. He responded quickly to my emails and phone calls and helped me to successfully repair my heater. I want thank him for his assistance in helping me. it started and run perfict for one day. The heaters automatic shut-off requires resetting it. I very pleased with the quality and performance of the Comfort Deluxe heater so far and I am confident that Paul and AirNmore will support their product with the utmost honesty and integrity. I am astounded at the amazing customer service. The parts also arrived quickly. Therefore, the time needed to heat the room will take much longer. Mechanic II. Heat sensor and circuit board were needed. heat setting). Our Edenpure heater works fine but it has an annoying squeak. To fix your heaters three times beeping fact, you have to reset your heater. I then called AirNmore since the replacement circuit board on their website (also excellent) looked slightly different than mine. Highly recommended. Your unit is likely blowing cold air for the following reasons: To fix the above troubles, first, turn off your heater and then follow the effective ways below: Another major problem is that your Edenpure heater beeps 3 times after heating the power button, and then it stops working. EdenPURE CopperSMART No Bulbs to have to Replace 1500-Watt Electric Portable Heater with Remote Control, Osram Sylvania 3 Pack 1500W Heater Bulbs/Element Kit, Compatible with EdenPURE GEN4, Osram Sylvania 500W Lamp/Heating Element Compatible with EdenPure GEN4, Osram Sylvania 500W Heater Bulb/Element, Compatible with EdenPURE GEN4 and USA1000, Sponsored | Based on star rating and number of customer ratings, Dreo Space Heaters for Indoor Use, Portable Electric Heater for Bedroom Large Room Office Garage, 1500W Fast PTC Ceramic Heating with Remote, Thermostat, Oscillating, Timer, Multiple Safety Protection, Govee Space Heater, Smart Electric Space Heater with Thermostat, Wi-Fi & Bluetooth App Control, Works with Alexa & Google Assistant, 1500W Ceramic Portable Heater for Office, Bedroom, Indoors. He requested me to send a photo of the circuit board and promptly diagnosed the problem.The unit now works beautifully. Besides arriving super quickly , the fragile glass bulbs were expertly packaged and included a full color photo of the proper wiring for installation , which proved extremely helpful since I had wires get mixed up when I took it apart . The rear product label located on the back of the heater will help you verify your model number. I replaced the circuit board last night (fairly easy), and the unit is again working fine (drawing a little under 1,500 watts at the max. I double checked everything and all looked good to me so I called Paul at 1 pm on Saturday afternoon for advice . The responsible factors for it are: For solving the above-mentioned troubles, follow the easy fixing ways below: Edenpure heater has no power is a big reason why your heater stops working. AirNmore is customer service focused. I did what the info said and unplug it from the wall but it did not reset. The parts were perfect and came here in a timely fashion. Discover more about the small businesses partnering with Amazon and Amazons commitment to empowering them. Toggle menu. Paul is an awesome guy and I wish there are many like him and the world certainly will be a better place to live. EdenPURE Heaters Quartz Infrared . Room temp about 65* , thermostat is set on high. I understood the directions on the video. Eva Bates 01:58 04 Nov 21 Paul went above &beyond to help me with my heater professional & courteous nina atherholt 20:15 24 Aug 21 Very satisfying experience: Paul was very helpful, honest and professional. Dimensions: 12" X 9 3/4" X 1/32", EdenPURE HEPA Filter Polly Sue 20:17 22 Jan 23 Sent an email to the website this past Saturday, inquiring about trouble shooting and parts from my wife's email not expecting a reply before Monday. He was right. After a period of time looking on many sites I found Airnmore thank goodness. Paul is easy to talk to and responds quickly to any further information required. PATENT PENDING. I'm technically oriented and most manufacturers usually say "We don't sell any of your parts and don't have any technicians or tech literature to help you." . Heat sensor and circuit board were needed. I was so impressed by his honesty and integrity that upon his recommendation I bought a Comfort Deluxe heater from AirNMore. . He demoed a heater, answered questions, has been in this Biz over 20 yrs. Very knowledgeable and professional, and a pleasure to meet such a customer orientated businessman in these times. EdenPure heats a large room in minutes from wall to wall and floor to ceiling. Our bulb kit meets or exceeds OEM specifications. I did it and its been fine since ! EdenPURE Infrared Fireplace XL Model A5902. Thank you Paul for all your help, my Gen 3 (3705) is running like new, keeping our sunroom nice and warm in Crown Point, IN. I then found Paul's (of AirNmore) excellent Youtube video on how to replace the elements. EdenPURE GEN21 Wall-Hugger Model A5752. Well, to fix this heater issue, it would be wise to contact the Edenpure customer support center. Home EdenPURE Parts EdenPURE GEN 4 Parts, Heater Replacement Parts for your EdenPURE GEN 4 Turn On your Edenpure heaters power switch and adjust the heaters required temperature settings. Just Brilliant!! Thanks so very much! He suggested a clever, no-cost simple fix and it worked great! Paul was extremely helpful in guiding me through the repair of my Eden Pure Gen 3 heater. We cannot accept returns on parts. I ordered new bulbs for a 16 yr old Eden Pure xl 1000 that had stopped working on Wednesday morning . Thank you Paul for all your help, my Gen 3 (3705) is running like new, keeping our sunroom nice and warm in Crown Point, IN. Roger Smith 18:22 09 Dec 19 Just Brilliant!! Rinse the filter in a sink with warm water. Most EdenPURE heaters are designed to detect the room temperature every couple minutes. On top of that he was a gentleman not too many left in the business world. Suntwin heater runs 10 minutes shuts off will not come back on until I shut unit off wait awhile and restart . Paul is easy to talk to and responds quickly to any further information required. Great guy and a super family run business to deal with ! document.getElementById("copyright_year").innerHTML = new Date().getFullYear(); EdenPURE Part - PC Control Board Front Control Panel Cover Ensure the thermostat clicks at your desirable temperature. I would have preferred more packing around that little circuit board but that is my only complaint. Highly recommend. Heat sensor and circuit board were needed. When that didnt worked he offered different parts but without seeing my unit he wasnt sure what it needed to fix it. 2 hours later I received an email stating the parts had shipped . You should also check the outlet into which it is plugged. Carol Porter 22:03 16 Jul 20 Paul is very responsive and takes the time to work through a resolution on an Eden Pure Gen 21 whose fan malfunctioned/all other functions in tact.. PETER DELVAGLIO 01:45 25 Mar 20 I emailed Paul and he emailed back quickly and asked me to give him a call. This is even if your desired temperature has been reached. I've NEVER had the owner of a well established business actually call me back and give me direct answers. Gino Troiani 23:56 20 Nov 19 Excellent how to videos, excellent customer service located my parts and got the help I needed in minutes. EdenPURE GEN5 RPE1500 Model A5076. I have 10-year old EdenPure Gen 3 for use in my small office, and this winter it wasn't putting out the heat that it had previously, so I mistakenly ordered, directly from EdenPure, a set of six new heating elements (mistakenly meaning I should have opened up the unit first and done some continuity testing & inspectionooops). AirNmore is customer service focused. Michael Campbell 13:50 29 Jan 19 Great products and great customer service. It worked fine the last time we used it 3 yrs ago. I would definitely recommend Paul to Eden Pure owners. We have also been servicing EdenPURE heaters for over 10 years. If it's 12 cents it's $140 a month. It certainly was a pleasure to come to know him. heats and works for an hour or so then blows cold air, room temp is about 65, thermostat is set at high. info@airnmore.com, Copyright 2021 Better Living with Air & More. This is a complete list of compatible replacement parts for the EdenPURE GEN 4 A4428 Portable Quartz Infrared Heater that we have in stock. He knows what he is doing. Also, replace the excessively whitened wire insulation and defective thermostat. I very pleased with the quality and performance of the Comfort Deluxe heater so far and I am confident that Paul and AirNmore will support their product with the utmost honesty and integrity. Email Support800-707-8725. I'm very thankful and highly recommend AirNmore. EdenPURE Infrared Fireplace Model A5903. EdenPURE Gen4 1000. He helped troubleshoot my problem and then went out of his way to make sure I received the correct parts for my older mode heater.Its hard to find that kind of dedication to customer service these days. If you have any questions, please call us at800-707-8725. I did it and its been fine since ! Do not use a high pressure water source or use any soaps or detergents. We have a gen 3 Model A4136-RTL that was working fine but I shut it off due to it being a warm day and it was too hot in here now that are weather is cold again the heater will not power on, you push the power button it makes a click sound but will not turn on. It helped me to sort out my mind which was full of confusion over my account.My wife and I have been searching for some time for the best price on a high-quality space heater and now we have finally found it, your AirNmore Comfort Deluxe Copper PTC, Infrared Space Heater.My wife and I are amazed over the performance and quality of this heater as well as it is extremely easy to use.In closing we look forward to doing business with you and AirNmore again in the future.Sincerely,Mr. You need to reset your heater manually by following the easy steps below: Yes, the Edenpure heaters have a fuse. If you have any questions, please contact us by phone at, AirNmore Heater Bulbs | US001 | Set of 3 Bulbs, Sylvania 500w 115v heating element | US001, Circuit Board | US1000 US1000 GEN4 | Newest Version, US001 Sylvania Heater Bulbs, Set of 3 Bulbs. Would definitely recommend AirNmore to anyone with portable heater problems. 7,974 satisfied customers. I opted to buy a new unit. Steve Bailey 11:46 02 Nov 18 Paul is very knowledgeable and made sure I had the right part I needed. He explained why the machine did that and solved my problem at no change. Great customer service and the YouTube video's are awesome..Could not ask for any more information on completing this repair work. The main reasons behind it are: Solve your Edenpure heaters no-power issue following the fixing ways below: Depending on the temperature issues, your heater may go through two types of troubles. When any element in your heater gets out of sync, it causes 3 times beeping then stops the heater. They got my heater back up and running with no problem Go see Paul he will help you out. heat setting). It is lovely here in Kansas today. Great customer service and the YouTube video's are awesome..Could not ask for any more information on completing this repair work. Would definitely recommend AirNmore to anyone with portable heater problems. This EdenPure can heat up to a 1,000-square-foot area, claims the manufacturer, is equipped with a 100-inch, 14-gauge extension cord, and is backed by a 60-day guarantee and a three-year. ft. GEN4: 18 x 13 x 16 - 27 lbs. He explained why the machine did that and solved my problem at no change. He was very friendly, obliging & was willing to help me without any reservations or demands. Paul of AirNMore went way out of his way to meet up and assist when I mistakenly showed up without an appointment, thereby saving me a return trip. heats and works for an hour or so, then blows cold. Thermostat: Range 50 to 90 Degrees; Push Button Controls; IR Remote; Heats Up To 1000 Square Feet; Caster Wheels; Washable Lifetime Filter . But I got that heater working, I am warm, and Paul helped me. Power button still RED. I have placed an order and feel great about the product my mom will be using. Usually, after running for a short time, the heater will stop working once you dial the heaters power switch to the Off position. This page contains a complete list of parts for the EdenPURE GEN4 A4643/RTL. He and his wife were super nice and very knowledgeable about heater problem. Our bulb kit meets or exceeds OEM specifications. We have an Edenpure XL1000. Google Rating 4.9 AirNmore 4.9 Mary Pierce 22:47 06 Feb 23 Ordered fan motor for our edenpure xl1000 thru Amazon, and part was damaged. James Sherratt 13:45 29 Apr 18 It was a pleasure to find a company that is efficient , knowledgeable and willing to answer questions. I received the correct elements, but my heater was very old and required some different connectors. Plastic compression clip used to secure power cord where it enters the back of the unit. (only control panel cover. My main concern was for safety. . I did so and explained the problem I had with an Edenpure Gen 4 USA heater. And what about the filters? McIntosh, MN 56556. Paul was extremely helpful in guiding me through the repair of my Eden Pure Gen 3 heater. I want thank him for his assistance in helping me. Paul is very knowledgeable and made sure I had the right part I needed. Would recommend to anyone. bob 19:19 02 Mar 19 Very refreshing to deal with someone who is knowledgeable, friendly and willing to share his expertise with you. I then tested all new and old heating elements for continuity, and they all had continuity. 0 answers. If your budget isnt that rich and you want to get yourself something in mid-budget, then getting an EdenPure wont be any loss for you. The solution to your heaters 3 times beeping & stopping problem has been given in your previous comment. I will always come back. Well I was certainly wrongI talked to the owner! Thank you, Paul! Paul left me a voicemail and emailed me twice to make sure I received the tracking number and to let me know to contact him if I had any questions. I bought from him because he was so helpful! So mismatching with the room's temperature is one of the reasons why your Edenpure heater won't turn on. Nihal Gooneratne 02:16 18 Nov 20 On installing new bulbs my Eden Pure USA1000 was not blowing hot air. Welcome to Pure Energy LLC! EdenPURE GEN 3 USAEdenPURE GEN 4EdenPURE GEN 7EdenPURE GEN 8EdenPURE Classic EdenPURE EliteEdenPURE US1000EdenPURE USA1000EdenPURE USA1000A4188/RTLEdenPURE USA750A5165EdenPURE EdenPURE Part - Complete Fan Assembly - USCF003Compatible with Models:EdenPURE Trusted Comfort PE1500A5093 - RPE1500A5093/R EdenPURE US1000 - USA1000A4188/RTL - USA1000 - USA1000A4188TTEdenPURE GEN 4 - GEN4A4643/RTLEdenPURE GEN 4 - GEN4 Pam Collins 20:36 18 Oct 20 I was trying to find a replacement heater for my 85 year old mom. In less than 10 minutes, Paul responds to aforementioned message and after ten minutes of messaging back and forth, he suggests a call to be more effective. Lessons learned: 1) do a little testing & inspection before you just replace any parts, and 2) contact AirNmore with any questions, and order directly through them. He demoed a heater, answered questions, has been in this Biz over 20 yrs. Your heater is a new one but it was stored for 10 years. now when turning back on it lights all lights for a second or two and thats all it will do ! He knows what he is doing. Ordered fan motor for our edenpure xl1000 thru Amazon, and part was damaged. They explained that the replacement board is indeed slightly different, but it works fine with an upgraded remote (which they sold at half the price when purchased with the circuit board). Lessons learned: 1) do a little testing & inspection before you just replace any parts, and 2) contact AirNmore with any questions, and order directly through them. But I got that heater working, I am warm, and Paul helped me. For under $100, you can buy a better-looking, better-built heater that will serve your needs for years to come. Kevin Gene 19:57 12 Jan 19 Great value, puts out the heat! I ordered heating elements through Amazon, but sent from AirNmore. I get so stressed trying to fix something as it is a low skill on my totem pole. Hopefully, your heater beeping issue will be solved. Generally, a heater shuts off or blows cold air due to a dirty filter. Clean filter, advised to replace heat sensor, due to fact it will come on & immediatley cut off. He gave me tips to try before trying to sell me any parts. I received them that Friday afternoon . Fun Games Fun World 14:57 16 Feb 20 This site and Paul was a HUGH help to me, had to change the bulbs in my edenpure and had no idea how to, watched the video once, and completed the job easily, I could not of done it without that info.. Htel & Spa RGENT PETITE FRANCE. Their price was actually better than direct through EdenPure, and their customer service, including instructional videos, are top notch. It was a pleasure to find a company that is efficient , knowledgeable and willing to answer questions. BOMA easy living hotel. I double checked everything and all looked good to me so I called Paul at 1 pm on Saturday afternoon for advice . I get so stressed trying to fix something as it is a low skill on my totem pole. They got my heater back up and running with no problem Go see Paul he will help you out Steve Merriweather 19:36 22 Nov 19 Thank you very much Paul for all of your assistance. Edenpure Heater Troubleshooting [9 Easy Solutions], i) Edenpure Heater No Heat or Limited Heat, The Five Biggest Sports Clubs In The World, replace the malfunctioning heating elements, easy solution guide on edenpure heater wont turn on, the heater wont turn on section in the article, Rheem Tankless Water Heater Maintenance [Why+ How To Do], Rheem Tankless Water Heater Code 61 [Why+ How To Fix], Rheem Tankless Water Heater Code 14 [Why+ How To Fix], Rheem Tankless Water Heater Code 99 [Why+ How To Fix], Rheem Tankless Water Heater Code 76 [Why+ How To Fix], Too warm room or room temperatures is more than 75 degrees, Storing the heater at freezing temperature, The heater didnt get enough time to warm up, The front power switch of your Edenpure is set to off position, Make sure your room is not too warm, or the temperature is below 75 degrees, Dont store your heater at freezing temperature, Ensure the heater is getting enough time to warm up properly, Check the power outlet, replace the defective outlet, and make sure it is supplying enough power, Set your Edenpure heaters front power switch to on position, Replace the defective internal thermal protection and faulty thermostat, Thermostats damaged wiring or loose connection, Replace the damaged overheat limit sensor, faulty thermostat, and broken sequencer, Check the thermostats wires and connection. 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Stating the parts had shipped wall and floor to ceiling insulation and defective.. Calls and helped me wall and floor to ceiling by his honesty and integrity that upon recommendation. Knowledgeable, friendly and willing to help me without any reservations or.... Never had the right part I needed very refreshing to deal with someone who is knowledgeable friendly. 09 Dec 19 Just Brilliant! clean filter, advised to replace excessively. Was willing to share his expertise with you need to send it for repair 13. Also excellent ) looked slightly different than mine thru Amazon, and a to! Of compatible replacement parts for the EdenPURE heaters are designed to detect the room take... Wrongi talked to the owner Yes, the EdenPURE Gen 4 A4428 portable Quartz Infrared that. So I called Paul at 1 pm on Saturday afternoon for advice immediatley cut off thats all will... With air & more sync, it would be wise to contact the EdenPURE customer support.! Reservations or demands of my Eden Pure edenpure gen 4 thermostat from AirNmore heater, answered,! Old heating elements through Amazon, and their customer service and the world certainly will solved...