Transfer your funds to a U.S. bank account using the bank transfer feature. Once the application is processed all of you do not change banks or close your bank account without completing and submitting a new application to include the new account information. The Way2Go Card is an electronic method for receiving your unemployment insurance payments. The Wisconsin Child Support Debit Card Program customer must update their address with the child support program and Go Program. There is no charge for this service. You can also use your card to make purchases and withdraw cash from ATMs. Personal info, Financial info, and App info and performance. There is no charge for using the official Go Program Way2Go Card mobile app, but message and data rates may apply. The card and the PIN will be needed to get any benefits left in the account. How do I access the Way2Go Card Services Online? What is a PIN? Keep your receipts each time you swipe your card. Translation services are also available for other languages. So messing around with it, it seems the way I might have to go about this is on Cash App connect your Way2Go card to it (using the debit card slot) and link your bank to it as well (using the routing number slot bank slot), if you press that home icon at the bottom left and choose Linked Accounts. Instructions for card activation, how and where to use your new Way2Go Card, who to contact for answers to questions and card safety tips will all be provided when you receive your new card. Complete "point-of-sale" purchase transactions and online purchases for free using your PIN or signature. How long can I use my old Bank of America card? If you do not receive your card by September 23, 2021, we may not have your current address. No, the debit card industry is changing the way debit cards can be used for purchasing fuel. Both the card and the PIN must be used when making purchases or receiving TANF or Child Support funds. The most inconvenient detail is that this card is not accepted everywhere. The contact information for Bank of America is on the back of your card. To get cash without being charged a fee, use any MoneyPass ATM. Funds remaining on the current debit card will automatically transfer to the new debit card upon activation. You can contact the Bank of America customer service center for assistance with the use of your card or any remaining funds, including updating your address, at 1(855) 847-2030. I don't understand what the issue is. More information regarding the current Bank of America Visa Card is listed below: To prevent a delay in services, it is important that DES has your current address and personal information on file. It's the free, fast way to monitor your available balance and transaction activity. This will not change the way you receive your child support payments. No credit check was performed, and no one filled out an application on your behalf. TDLWD willnevertext or email claimants, asking for Personal IdentificationNumbers (PINs). If you know a payment was sent and you have not received a letter or a card, please call your Local Child Support Agency. If you received a Way2Go card and you do not spend the money on your EPPICard by January 6, 2022, the remaining money will transfer to your Way2Go card on January 13, 2022. Call Way2Go customer service at (833) 322-1441, enter the new 16-digit card number and follow the prompts to activate it. Web access to your Card account and personal transaction history. It may be that you have moved and the address the child support agency has for you is no longer valid. No trips to the bank or waiting in long lines, Monthly statements showing your support payments & purchases, contact the KIDSINFO Line at 800-991-5530, or. Please contact the Clerk of Court for the county in which you reside for instructions on how to update your address and other information. Funds remaining on the current debit card will automatically transfer to the new debit card upon activation. Yes, you can use the Way2Go Card anywhere that accepts MasterCard or any ATM. If you are unable to make changes in the portal or need additional assistance, you can contact the DCSS Customer Service Center at 1-800-882-4151. Possible jail or prison sentences. Way2Go FAQs. You will automatically receive a new card called the Way2Go card to replace your current EPPICard if: You received deposits in the past 36 months, or. I'd rather have my payment direct deposited but TN doesn't have this option. You are responsible for providing a secure mailing address and should notify your worker if your address changes. Before February 27, 2022, you can locate ATMs and participating banks, make an online transfer, or pay bills online at: If there are any funds remaining on your Bank of America Visa Card when your account is closed, you have the following two options to retrieve your funds until March 30, 2022: Transfer funds to another bank account using the, Call Bank of America to request a check to be mailed (allow 10 calendar days to receive) or a Western Union emergency cash transfer (allow 24 hours to receive). No. But now Im gonna have to wait till it appears in my other bank account or wait even longer for it to go back into my waytogo app account please fix this ASAP because its our money and should be notified about where its going and all of that but instead I received absolutely nothing and cant get ahold of an actual person the computer lady cant help me with what I need so I need to talk to an actual person!!! Instructions for card activation, how and where to use your new, You can make a transfer of funds to another bank account using the. If you do not want the Wisconsin Child Support Debit MasterCard as your payment method, you must do the following. You will not be able to transfer any remaining funds onto your new Way2Go Card. Hearing-impaired customers call TTY: 1(866) 656-5913. The EPPICard, also known as the Child Support Card or Unemployment Debit Card is a prepaid debit card used by over 23 states to distribute child support and other state benefits like unemployment payments directly to recipients. Only contact Way2Go Card to report a lost or stolen card or if you need assistance in resetting your debit card PIN. How can the custodial parent check their debit card balance? They mumble and they always sound like theyre muffled and underwater. When prompted, choose Lost or Stolen from the automated menu. Before February 28, 2022, you can locate ATMs and participating banks, make an online transfer, or pay bills online at: https://www.bankofamerica.om/azdesEPC. The process for requesting a reasonable modification can be found at Equal Opportunity and Reasonable Modification. Conduent, Conduent Agile Star, Way2Go Card, and Go Program are trademarks of Conduent, Inc. and/or its subsidiaries in the United States and/or other countries. Child Support payments will remain in your debit card account and be accessible to you as long as your debit card remains in an active status. The Way2go card VA card can be used for unemployment insurance benefits, SNAP benefits, and other government payments. For any questions or to obtain a replacement EPPICard, you may call EPPICard at (866) 461-4094. Initially you will receive a check for your child support payments. A One Time Passcode has been sent to to submit Public record request online form reference number : It is important to keep track of your balance. If you still have funds on your Bank of America Visa Card, dont worry! Deposits to your Bank of America Visa Card will stop as of September 23, 2021. this same card will be used. Way2Go Card cannot answer any unemployment questions relating to the release of your funds. Who do I contact for any disputes or questions about the balance on my new Way2Go card? is all very user friendly and easy to find these options. The Debit MasterCard Way2Go Card is accepted at merchants, ATMs and bank locations worldwide. Description: Standard card replacement is free, and the card will arrive in 7-10 business days via standard U.S. mail. $0.50 This is our fee. A Way2Go Card provides an easy, convenient and secure way to receive your Unemployment Insurance benefit payments. Login - Way2Go Website. Your child support debit card is one of the ways you can receive your child support payments electronically. DES will soon be replacing your Bank of America Visa Card with the Way2Go Card Prepaid Mastercard issued by Comerica. . Four good reasons to indulge in cryptocurrency! It will be deactivated and a new card requested. If you still have funds on your Bank of America Visa Card after February 27, 2022, you will need to contact Bank of America to retrieve your funds. For DCSS Child Support Services: Review your information and make changes in the AZ Child Support Portal. The new Way2Go cards will be mailed between August 30, 2021 and September 23, 2021. Contact Wisconsin Debit Card customer service at 1-877-253-3686. Will this change the way I receive payments? Way2Go Card - Fee Schedule and Disclosure (Updated: August 2, 2021), Frequently Asked Questions (Updated: August 30, 2021), Additional Fee-Free ATM Locations for the Way2Go Card, We have added a one - time password authentication (a single-use disposable password) to submit a Public Record Request Form. The card will arrive in 2 to 5 business days. If your funds are escheated, you will need to follow that states process for claiming back unclaimed property. Your card will . The developer provided this information and may update it over time. How do I access the Way2Go Card Services Online? If you are eligible for TANF transitional supportive service benefits after your TANF cases closes, the benefits will be posted to your debit card. New hires can opt to use their own bank account or to have their wages deposited to the Conduent Way2Go Paycard. Other than that mishap, there is nothing wrong with this app. If you choose to end debit card as your payment method by applying for direct deposit you should continue to keep your Wisconsin EPPIC Debit MasterCard or Way2Go Debit MasterCard in case you wish to return to the debit card payment method in the future. In addition, you can visit the the CA Child Support Debit Card website online at www.goprogram.com. PrePaid Debit Card from Way2Go FAQ's *8/30/21 Update When should I expect my Way2Go Card Debit Mastercard? If you do nothing and money remains on the card, it will be turned over to your states abandoned property division according to state laws. You may change your address with the child support program online though the CSOS program, or call the KIDSINFO Line at 800-991- 5530, or contact your CSA to provide your updated address. However, you should be aware that if you do not use your card, TANF benefits will be removed from your account and no longer available after three years. For questions about card features and benefits or how to acquire a South Carolina Way2Go Card, please contact State Disbursement Unit customer service at (800) 768-5858. The significant role played by bitcoin for businesses! Unfortunately, clients will not be able to transfer any remaining funds onto the new Way2Go Card. What if I still have funds on my Bank of America card after February 27, 2022? Then call the Go Program Way2Go Card Services at toll free 833-915-4041 (877-427-4172 TTY) for a replacement card. To prevent a delay in services, it is important that DES has your current address and personal information on file. Call your worker at the county office to provide current/new address information. The app is outdated. Unfortunately, clients will not be able to transfer any remaining funds onto the new Way2Go Card. If you continue to use this site we will assume that you are happy with it. How do I receive my debit card (ePayment/Way2Go Card)? https://www.goprogram.com/goedcclient/contactUs.eppic%20, https://www.goprogram.com/goedcclient/privacyPolicy.eppic. Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. The money is automatically deducted from your card account. Hearing-impaired customers call TTY: 1(866) 656-5913. Copyrights - The Virginia Way2Go Card . Not only are the hold times beyond ridiculous, but when they do answer the phone, you have to STRUGGLE to hear them. EPPICard has transitioned to a Way2Go Prepaid Debit Card for your child support payments. Disclosures: Available for eligible Go Program Way2Go Card customers and accounts only. COPYRIGHT 2023 NJ CHILD SUPPORT. Wisconsin Department of Children and Families, 53206 Early Care and EducationInitiative, Temporary Assistance for Needy Families (TANF) Verification, Emergency Preparedness and Response in Child Care, Milwaukee Early Care Administration (MECA), Interstate Compact on the Placement of Children (ICPC), PACS (Public Assistance Collections Section), Information for Assessment/Stabiliziation Centers, Sample Notice of Change letter about the Wisconsin EPPICard Debit MasterCard, Important information about your debit card, Informacin importante sobre su tarjeta de dbito de manutencin de menores, Wisconsin Way2Go Card Prepaid MasterCard Carrier, Wisconsin Child Support Prepaid Debit Card issued by Comerica, Wisconsin Child Support Prepaid Debit Card list of all fees, Child Support Online Services (CSOS) secure website. Receive free alerts and notifications via email, phone, or text message. Register and check your balance and transaction history on the website at, Businesses or Retail Establishments where minors under 18 are not permitted, Travel Services Provided by a Travel Agent, Professional or Collegiate Sporting Event tickets, Tickets for Other Entertainment Events Intended for the General Public. The Wisconsin Child Support Program will switch from the current Wisconsin EPPIC Debit MasterCard, issued by Comerica Bank and managed by EPPIC, to the new Wisconsin Way2Go Debit MasterCard as part of the change on January 8, 2022. The new Way2Go cards will be mailed between August 30, 2021 and September 23, 2021. You can access card and account services online at https://www.goprogram.com/ or by downloading the Go Program Way2Go Card app through the Google Play or Apple App Store. If you had activity on your EPPICard within the last 18 months*, you may call (833) 322-1441 to ensure your address is up to date and request a card. What are the benefits of my new Way2Go Card? You are not allowed to spend more than the amount of funds posted to your account. Click here to start using GoProgram.com You can also access your account information with our free Go Program Way2Go Card mobile app! Toll Free Number:833-915-4041TTY: 877-427-4172Direct International Dial:214-210-2249. When should I expect my new Way2Go Card to be mailed to me? Payments are posted Monday through Friday and are available on the card the day following posting after 10:00 a.m. What do I do if I do not receive my new card in the mail? Debit cards expire every three years. Login with biometrics Check your available balance anytime, anywhere Review up to 18 months of transaction. Activate the Card Use the Way2Go Card mobile app ( Apple Store | Google Play ), GoProgram.com or call 855-462-5887 to activate your Card, create your PIN or get your available balance. On Jan. 8, 2022, the child support program changed to a new debit card website and Wisconsin Way2Go Debit MasterCard. How do I receive my debit card (ePayment/Way2Go Card)? To activate: Once activated, withdraw all remaining funds from your debit card. Twenty-four hours after the payment has been received. If you have any questions or need a replacement EPPICard, you may call (866) 461-4094. You can change your address online through: You must also contact Wisconsin Debit Card customer service at 1-877-253-3686 to update your address by following the Lost/Stolen or Damaged path in the IVR system. The TANF benefits stay in your debit card account until you use them. The State of Arizona is transitioning to a new provider for EPC services. Transfer unemployment benefits from your prepaid debit MasterCard directly into . Expedited card delivery $12.00 If you request your replacement card to be expedited rather than receiving it by regular mail, you will be assessed the expedited card delivery fee. Automated notification via phone or email when a deposit is posted to your account. For Unemployment Insurance: Please contact the UI Call Center immediately at (877) 600-2722 if your mailing address or contact information has changed. The Way2Go Card Utah provides customers with connections to the Eppicard Mastercard that they can use to make payments and purchases around the world. Call 1-800-961-8423 if you need assistance. During March, learn more about RDNs and N twitter.com/i/web/status/1, Today is the start of Women's History Month! How long will I have to spend the funds on my Bank of America Visa Card? It took 6 days and I received no confirmation or message that said it would be successfully transferred or even how long it would take. For more information, see the developers privacy policy. DES will soon replace your Bank of America Visa Card with a Way2Go Card Prepaid Mastercard issued by Comerica. If you dont enter the correct PIN on the fourth try, your card will be locked. You should request that Debit Card customer service write a check for the total amount of payments remaining on your Wisconsin Way2Go Debit MasterCard. The most recent mailings of Way2Go Visa Cards may not yet have reached households. 2 level 2 Access to your funds anywhere debit MasterCard cards are accepted. You can contact the Bank of America customer service center for any assistance with the use of your card or any remaining funds, including updating your address, at 1(855) 847-2030. Once you create the secure online access point, you can opt in to receive monthly debit card statements. Stay up-to-date with news and updates delivered straight to your inbox, AZ Developmental Disabilities Planning Council. Using the balance on the card towards a purchase at a retail location. The app is very user friendly, easy to navigate, easy to read, and balance pops up when it opens. It is recommended that you activate the card using a landline. If you cannot see the email from "noreply-detr@outgoingserver.net" in your inbox, make sure to check your SPAM folder. I was on hold for over 2 hours and 45 minutes only to have a 30 second long conversation. Nevada Department of Employment, Training and Rehabilitation (DETR) has changed prepaid debit card providers, from Bank of America to the Way2Go Card starting July 1, 2021. For Unemployment Insurance (UI) and Pandemic Unemployment Assistance (PUA): You will be able to set up account alerts to receive through email, text or phone for: Account information including deposit notification, low balance, and scheduled balance notifications, Transaction information including transactions that exceed set dollar amounts, Card information including replacement tracking and expiration, Security including password reset reminders and updates made to Way2Go Portal accounts, You can use your card wherever Mastercard is accepted throughout the United States and worldwide, Comerica Bank, Allpoint and MoneyPass ATM networks, All Mastercard bank and credit union teller locations, Over 170,000 point-of-sale (POS) store locations for cash-back with purchases fee-free, You can pay-at-the-pump to purchase gas without going inside the station, The card fees are reduced for card replacements including expedited replacements, The new card is EMV/chip-enabled for more robust security. 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