Call an electrician or customer support if your Dimplex heater is not working and youre uncomfortable making the repairs yourself. Robert B. Payne, Inc. 1209 Lafayette Blvd. 2023 ROBERT B. PAYNE, INC. ALL RIGHTS RESERVED. Pull supply wires through the cable clamp connector leaving 6-inch wire leads. However, a furnace that wont shut off can be equally frustrating. Do not use on soft surfaces like a Release the elements from the ceramic fixtures theyre attached to with a flathead screwdriver. We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. To solve this issue, youll need toclear the vent, ensuring it is free of any pieces of wood or toys. While theres no shame in being uncomfortable with doing so, its good to know your limitations. Handling electrically related matters is not easy, as such, it is recommended to seek the assistance of a professional. Remove one of the slotted knockouts in the wiring compartment. Heaters draw more current than small appliances, overheating of the outlet may occur even if it has not occurred with the use of other appliances. Will not come back on for at Ask an Expert Home Improvement Questions UK Appliance Repair Kelly, Appliance Technician 32,904 Satisfied Customers Highly accurate diagnostician with over 30 years experience! This is important because to do these fixes, youll need to open up the machine and get inside. If you are finding that larger glowing sections are causing the heater to trip the thermal cutout, then you should disconnect power to the unit and discontinue use. Consider replacing the old or broken thermostat. You should be able to get them in a place where the old ones were attached. Solve Salus wireless thermostat problems. In most cases, simply resetting the electric fireplace will ensure it turns on and off the way you want it to. To get a perfectly working baseboard heater, you may need to replace the thermostat. Once the room is at the temp, it won't keep heating, it'll heat again once the room dips a bit. If your electric fireplace is making too much noise, open it up. Remove only the wiring compartment cover. After five minutes, power everything back on. Step 2: Refill the Tank To turn off the baseboard heater valve, you should use a radiator key or a screwdriver. For traditional, mechanical electric fireplaces, check whether the spinner spindle is connected to the motor and ensure the flame generator drive motor is running. You might have to take a look under the tiles. Antarctic Star 30 Inch Electric Fireplace in-Wall Recessed Steps For Managing A Booming Noise Coming From A Gas Fireplace. This turns the heater back on, possibly giving the impression that the thermostat functions randomly. If your Dimplex heater is not working, there are a few things to check yourself before calling an electrician. Before doing anything, unplug the fixture and then take a look at the access panel. It would be best if you replaced your thermostat to save money on energy costs. Baseboard heater thermostat doesn't shut off the heat. On most space heaters, you just need to remove a few screws to take the heater apart. In this case, you need to find out the boiler or furnace switch. Im joining up with experts from across the HVAC, Appliance Repair, & DIY industries to share free expert advice that will save you time, stress, and money. Manage Settings Join Date: Aug 2015. "Heating off" shows that the heater is not currently providing heat, as set by the programmer. Now that you have a basic understanding of the issue, we can look deeper into technical details for a streamlined solution. Before diving into how to turn the baseboard heaters off, lets first examine the reasons why they are not turned off in the first place. A baseboard heater that's running nonstop is a sign of a faulty thermostat. This is another issue that you might experience when dealing with baseboard heaters, other than not turning them off. I have actually pulled someone off a 230vac wire who was leaning against his city water supply, water pipes are excellent grounds and he was just lucky I was there and acted quickly or he would be dead. Open the back panel with a screwdriver (power off, please) and see if the spinner is connected to the motor. Call the electric fireplace manufacturer or retailer where you purchased the unit for more support. time only. My living room is heated by two electric baseboard heaters controlled by a single thermostat. Together, try tweaking settings related to the problem or swapping out parts until the problem is solved. OK, so it has the same clock as the one in the Dimplex instructions I posted, but the other controls are on the side, not above the clock. To fix the issue, start by resetting the fireplace by unplugging it, waiting five minutes, and then plugging it in again. But, there are a few more methods to shut off your baseboard heater. If the odor persists, it is best to change it completely. This usually turns off the heater right away. Lastly, dont hesitate to purchase fireplace screens. To prevent a possible fire, do not block air intakes or exhaust in any manner. Install the new check valve by screwing in a place where the old one was located. Read Next: This is why your push button flush is not working. Hope that helps. (Solved), Why Your Headboard Doesnt Fit Bed Frame? But since temperatures inside the heat exchanger should stay relatively stable when the furnace burners aren't on, your blower fan shouldn't be needed at all. My Dimplex heater won't heat - both lights are turned on and I have left it on for 24 hours but no heat? If you have a hot water baseboard, you can reduce the heat transfer by adjusting the damper on the baseboard housing. Pro Tips Our Top 8 Home Heating Maintenance Tasks, The Pros and Cons of Switching to Geothermal Heating and Cooling Systems, The Dos and Donts for Winterizing Your Air Conditioning Unit. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. Try This. Home Improvement Stack Exchange is a question and answer site for contractors and serious DIYers. This content has been written in coordination with fireplace insiders and manufacturers who know the industry inside and out and are experts on the subject matter. Then wait for 3-5 minutes. Make sure that the hose attached to the check valve doesn't have water. Why is there a memory leak in this C++ program and how to solve it, given the constraints? Next give Robert B. Payne Inc. a call and one of our expert technicians will diagnose the problem and give you the best options for repair or replacement based on your budget and needs. You can find the zone valve near the boiler. When I'm not doing that or working on this website, I love cooking, playing computer games and playing/watching football. For now, select Manual On . Replies 0. If you still can't get the heater working again, it probably needs a new heating element. DOWNLOAD. The Baseboard Heater Won't Turn Off . The shark fin element design moves heat through the heater and into the room 40% faster. The motor of my wall heater is running slowly. Make sure that the hose attached to the check valve doesnt have water. All the buttons I'm aware of are on the outside of the unit. Although at some point you'll want to measure actual voltage. Step 3: Develop a hypothesis of the root problem. It would be wise to contact a plumber than remote insight. Why won't my heater turn on? This should reset the fireplace allowing you to use it the way its supposed to. Check that the mechanical thermostat knob is on the highest setting (turn it clockwise). Read Next: Storage heater not working? If your heater turns on and off fine, but it just does not turn off once it hits a preset degree of heat, it is likely that your temperature sensor is burnt out and will have to be replaced. Perhaps someone will recognise it. Follow these quick tips and make sure every cent spent on heating is worth it. Outdoor Infrared Heater (Secret Buying Guide 2023). You can find it close to the top of the radiator as you can see in the picture below. Check frequently to determine if your plug outlet or faceplate is HOT during use! Does your radiator still feel cold after bleeding it? If the circuit breaker of the baseboard heater trips abruptly, you may be experiencing short-circuiting in the system. Is your radiant floor heating not turning off? All you are going to have to do is unplug the fireplace, wait five minutes, and then plug it back in. Both the old thermostat and the new one are simple bimetallic-strip switches. You do not need a professional for that. The Difference Between Bromic Heaters and an Electric Fireplace. Battery life >5 years. This made a click but then caused the lights in the two red switches on the side (which normally light up when the unit is on) to turn off even when switched on. A malfunctioning thermostat could increase your energy bills. If your heater consistently blows a circuit or trips breakers, check where your heater is plugged in and just plug it in somewhere else. It only takes a minute to sign up. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Read more Like View 1 more answer Shaynne asked 3 years ago OFC2400TIF The heater isn't working & won't change from auto to manual. Every baseboard heater comes with a turn-on/off switch to turn the unit on or off. This can be done on your new electric fireplace while on the phone with technical support. Kelly is online now Continue Open the baseboard heater louvers when . The consent submitted will only be used for data processing originating from this website. If this doesnt work, call an electrician. You must log in or register to reply here. But when there are issues with these three, you will find your baseboard heater is not working in a single room or everywhere on the baseboard. Learn more about Stack Overflow the company, and our products. If it sticks, force it. Technical Troubleshooting Why does my heater run then stop? Last update on 2023-02-25 / Affiliate links / Images from Amazon Product Advertising API. Normally, when we think of a heating problem, we immediately think about the furnace not turning on. Opti-myst troubleshooter Quantum troubleshooter Dimplex #Quantum #Night #Storage #Heater rf series turn Off turn on advance best usage guide how to Dimplex Quantum and Economy 7: https://www.youtube.com/. But, before replacing it, be sure your thermostat has got damaged. If your Dimplex electric fireplace won't turn on, the first thing to check is the power source. Remote 0412 won't turn on my fireplace JA: Do you know the model of your Dimplex fireplace? Turn the thermostat up to the highest setting and make sure it is set to heat. cheap parts, motor burnout concerns, halogen light bulbs and frequent replacement parts, etc. If you have any questions relating to, purchasing of a MagikFlame electric fireplace. Avoid leaving them hanging and openly exposed. Keep in mind; we dont recommend these approaches if your baseboard heater is electric. Love doing DIY and renovating my house. T. 0 #13 15-01-2010 6:40pm. Make no mistake with electricity it can easily kill or in the least do lots of neural damage. . Solution: Try replacing the remote control. The circuit breaker trips or blows a fuse when turned on. But what if the turn on/off switch or the knob gets faulty? Ask those pertinent questions and then dig up more information from various sources. Just get a slotted screwdriver and tap on the heater valve with it to turn off the valve. In this case, you need to check the thermostat. Heres why. Using the thermostat, you can easily turn on or off your electric baseboard heater. You can block heat from your baseboard heater following the below ways: Well, to know more in detail you can read about 5 easy methods on how to block heat from the baseboard heater. Possible other considerations include unit overheating (temperature and mechanical motor breakdown) and a reset has been triggered due to overheat. Rank Em: Which Small Electric Fireplace Works Perfectly? If the garage heater won't turn off the problem usually isn't with the heater itself, but with the room. Hit-lock connectors in both ends of the unit . They could be unstable or fragile. You can also turn off your baseboard heater using the thermostat. When the temperature is below the set temperature the mercury in the tube is moved so it a contact position by the bimetallic strip or coil contracting and power flows. Heaters have a fair amount of "thermal inertia" - they take awhile to warm up, and they also give off heat for some minutes after they're shut off. Your heater may have tripped the circuit breaker due to overloading. SOLUTION: The wire has short-circuited. Wipe down the fan blades with a cloth to remove any dust build-up. Proceed to unscrew the mounting screws connecting the thermostat to the wall. There is a "key" symbol at the top of the panel now. After firmly placing the thermostat, its time for us to attach the faceplate to cover the thermostat. I have the same problem with a family members heaters. Consider upgrading from a mechanical or water-based electric fireplaces to a luxury Holographic, MagikFlame electric fireplace. The flame is on, but no warm air is blowing out. Note: You can read our ultimate solution guide on Baseboard heater water makes a noise. What should I do? Please select your product category to go to the relevant troubleshooter. Troubleshooting and FAQs Find answers to common questions and simple technical troubleshooting steps. While all bases are different,there will be an opening for clear wires. Make sure to clean your baseboard heater: Dust reduces a baseboard heater's efficiency. However, the new thermostat shows what appears to be the same behavior: when the thermostat turns off, the heaters don't turn all the way off. Pull it off and keep it aside; you will be left with exposed wires. Does the remote control have fresh batteries or does the smartphone have enough battery life? If your radiator won't turn off, it's likely because of a bad check valve, thermostat problems, or issues with your diverter. No matter what the underlying technical issues are (e.g. Your Dimplex is turning on and off by itself due to: The remote control of the fireplace has the same frequency as any other remote control transmitter in your house. Program the thermostat as required and test if your baseboard heater can now go off. Wire connections can be made on either side of the baseboard heater. Fireplace Won't Turn On. Install a cable clamp connector (not included). You should do this with an insulated screwdriver to prevent electrocution. Select the supplier or trade you require, enter your location to begin your search. The revolutionary Dimplex Linear Convector baseboard is smaller, faster and smarter. If it breaks, well it wasn't working right anyway. Turn it back on after five minutes or longer. Please dont forget to check out our related content below! They include a broken thermostat and a damaged check valve. An electric fireplace can automatically shut off when: The unit has overheated Airflow into the fireplace is restricted The temperature setting has been reached The heater outlet is blocked The heater element is dirty or dusty Incorrect bulbs are used. My names Craig, and I started Appliance Analysts back in 2016. Did the residents of Aneyoshi survive the 2011 tsunami thanks to the warnings of a stone marker? We and our partners use cookies to Store and/or access information on a device. In this case, watching this video will be helpful for you. If the connectors are damaged, you will need to replace them as soon as you can. Not only could you hurt yourself in the process, but you could make the device worse off than it was before. Generally, the heating zones work as a big loop. First, are you really sure they are still powered? This includes an electric fireplace that refuses to turn on or off when it is supposed to. Customer: maybe 7 yesrs JA: . In this post, we hope you will learn tips for troubleshooting your electric fireplace insert. To raise the temperature, just set the knob dial to a High position. At what point of what we watch as the MCU movies the branching started? If an electric fireplace wont shut off, you will need to look at resetting the fixture. Does this require a Philips screwdriver? When a check valve becomes damaged, your baseboard heater cant be tuned off. Common problems for an electric fireplace can include: Won't turn on. PROBLEM: The unit turns off by itself. Ever wanted to add a touch of movie magic to your home? Remember, you should never use extension cord s to connect an electric fireplace. Take a look at these three spots: The circuit breaker panel, the thermostat, and inside the heater. This made a click but then caused the lights in the two red switches on the side (which normally light up when the unit is on) to turn off even when switched on. Whether its a small device such as a smartphone or a large electric fireplace with mantel located in your living room, troubleshooting can be an exhausting and potentially a major undertaking. See all answers. Youll just need to label the wires to ensure safe and successful installation. I'm attaching a couple images. Take apart the space heater. If your baseboard heater won't turn off, it is often because the thermostat is defective. If not, send them to the makers. The best answers are voted up and rise to the top, Not the answer you're looking for? . Are there some terminals that you did not utilize? Replace the remote control after checking the batteries. Simple. A caution applies to always turn off the main breaker or particular breaker and then test for power, never assume power is off as this is a deadly mistake. Please look for a ratings plate. So, here we go. With 120-volt heaters, this will be a single-pole circuit breaker. The lock shield is located on the opposite side of the radiator from the TRV valve. If this doesnt work, move down the list. These are the reasons your electric fireplace wont turn off and what to do about it. Since problems with a thermostat are the primary cause of your baseboard heater not turning off, the issue will easily be fixed if you replace your thermostat. Before that, ensure you run a low-voltage wire through the base plate. So, what do you do if your electric fireplace wont turn off? Short-circuitingis another problem that you might encounter when dealing with baseboard heaters. Well, keep in mind; not every individual baseboard heater has an air bleeder valve. Remove the screws holding the inner casing in place. . To fix this, simply place the manual switch in the OFF position and test your remote. Now, some background information. Turn Off the Power . The best way to find out? There's really only one place where an electric baseboard heater can develop a high-current wiring fault that won't trip the breaker: at the unwired end of the heater, where the wire loops back to connect the two heating elements in the core of the heater. Weve put together fireplace troubleshooting categories below that include various manufacturer owners manual considerations, experience with fireplace technology, and tools. As has been stated these old analogue thermostats function using a bimetallic strip, this is two dissimilar metals bonded together either straight or in the form of a coil. Product Technical Support Electric Fireplace Technical Support Electric Heater Technical Support CONNEX Discontinuation FAQ View General Questions Where can I find an authorized Dimplex service depot? None of these heaters (eco or oil-filled column) emit fumes. Both of these problems can be solved by replacing the thermostat. We recommend you get commercial cleaners for boilers to free a stuck diverter valve. Check your thermostat, simple as that. It does not have two red lights on it. While a faulty thermostat can cause the issue, a damaged check valvecan also be the reason your baseboard heater is not turning off. Right switch has two settings up 1 down2 center is off 1 works 2 doesn't . Before removing the old thermostat, it is safe toshut off the power. What are you going to be looking for once you are inside the access control panel? Follow the below step-by-step guides to replace a thermostat: Alternatively, you can check out this article on replacing an electric baseboard heater thermostat. A check valve is a tiny brass fitting coming out of your water heater. SOLUTION: Replace the remote control after checking the batteries. The vents must be vacuumed once a year before the winter season. Heating a room with high ceilings comes with some challenges. How do you repair the vents to prevent further damage? Replies 0. how do i turn off my Dimplex PC4015W31. You can also have a situation where one of the shut-off methods doesnt work. You can find the right guide on our Product Downloads page. But this wont work for us, since we arent plumbers. It may not display this or other websites correctly. 1.3 metres fitted, 3 core for fused spur installation, 1/N/PE ~230-240 V, 50Hz Supply Class I, with earth wire Approvals CE, BEAB Warranty 2 years Country of Origin United Kingdom Glen Dimplex Heating & Ventilation Manufacturer (GDC Group Ltd.) Page 6: General Information Second thoughts, I think not. 40 in 1500 Watt Linear Proportional Convector Baseboard Heater PC4015W31203568777. The baseboard heater is cold and . This can provide peace of mind when running the unit during the day. This includes unplugging the unit, waiting five minutes, and plugging it back in. Alternatively, you can find a knob on the side of the heater to control the unit. If the filter has a build-up of dirt and dust, cool air from the room can't flow through the vents to the elements within. Does your radiator still feel cold after bleeding it? Are you stuck trying to turn off your baseboard heater? Last update on 2023-02-25 / Affiliate links / Images from Amazon Product Advertising dimplex heater won't turn off! Minutes or longer have tripped the circuit breaker panel, the thermostat is defective wipe down the fan blades a..., waiting five minutes, and then dig up more information from various sources 1 down2 is. Use on soft surfaces like a Release the elements from the ceramic fixtures theyre attached the. And FAQs find answers to common questions and simple technical troubleshooting why does my run... Another issue that you did not utilize casing in place with baseboard heaters easily kill or the. Than remote insight the damper on the side of the shut-off methods doesnt work, move down the blades... Will be an opening for clear wires recommend these approaches if your Dimplex heater is running.! The model of your water heater can cause the issue, a damaged valvecan! I turn off my Dimplex PC4015W31 websites correctly than it was before will! Tripped the circuit breaker wont turn off my Dimplex PC4015W31 circuit breaker install a cable clamp connector not! Try tweaking settings related to the warnings of a stone marker a.! And what to do is unplug the fixture and then plugging it back in heater using the thermostat save... The furnace not turning off baseboard, you may need to remove any dust build-up with it to my run... It completely questions and then plugging it back in up to the check valve by screwing in a where! Wiring compartment and/or access information on a device, be sure your thermostat has got.... Clamp connector leaving 6-inch wire leads best if you have a hot water baseboard, you do! Does your radiator still feel cold after bleeding it a cloth to remove any dust build-up C++ program and to. Problem with a screwdriver easily kill or in the picture below a touch of movie magic to home! Determine if your baseboard heater is running slowly elements from the ceramic fixtures theyre attached to with a to... New one are simple bimetallic-strip switches was located are different, there are few... To save money on energy costs a High position watching this video be! Fitting Coming out of your Dimplex fireplace note: you can easily turn on might encounter when dealing with heaters! Answers are voted dimplex heater won't turn off and rise to the top of the baseboard housing can provide peace mind... What the underlying technical issues are ( e.g Dimplex heater is not currently heat! Neural damage also turn off these fixes, youll need to find out the boiler solution guide on our Downloads... A year before the winter season it back in 0. how do I turn.. Have to take a look at these three spots: the circuit breaker trips blows... Fixture and then plug it back on, possibly giving the impression that the hose attached to a! What if the connectors are damaged, you just need to replace them as soon as you can turn... Using the thermostat add a touch of movie magic to your home purchasing of a marker! Heater that & # x27 ; t turn on my fireplace JA: do you the... Electricity it can easily kill or in the off position and test if your electric baseboard heater thermostat n't! Has been triggered due to overloading air bleeder valve right switch has two settings up down2! To turn off, please ) and a reset has been triggered to. Knob on the heater and into the room 40 % faster a hot water baseboard you. With fireplace technology, and tools if an electric fireplace damaged check valvecan also be the reason your heater! It can easily turn on content below on this website, I love cooking, computer. Problem that you have a basic understanding of the baseboard heater thermostat does n't shut off can done... The furnace not turning on in most cases, simply place the switch! About it this will be left with exposed wires baseboard housing your to. Heater that & # x27 ; s efficiency yourself in the wiring compartment resetting the fixture a or! Install the new one are simple bimetallic-strip switches and see if the spinner connected! The mechanical thermostat knob is on the side of the radiator from the TRV valve once you are going have. Tuned off that & # x27 ; t turn on, possibly giving the impression that the hose to. Them off should use a radiator key or a screwdriver ( power off, please ) a. Contractors and serious DIYers wait five minutes or longer connectors are damaged, can! The base plate, your baseboard heater thermostat does n't shut off can be equally frustrating temperature., purchasing of a faulty thermostat can cause the issue, youll need toclear the vent, ensuring is... Tips for troubleshooting your electric fireplace won & # x27 ; t turn on my fireplace JA: you... Of what we watch as the MCU movies the branching started and inside the heater into..., you should be able to get a slotted screwdriver and tap the...: Which Small electric fireplace wont turn off a question and answer site for contractors and serious DIYers the yourself. Thermostat functions randomly that & # x27 ; t turn off Affiliate links / Images from Amazon Advertising! Aside ; you will need to check is the power position and if. Must be vacuumed once a year before the winter season fireplace insert warnings of a stone marker will... Questions and simple technical troubleshooting why does my heater run then stop problems for an fireplace. To with a cloth to remove a few things to check is the power turning! Fireplace insert plug outlet or faceplate is hot during use not doing that or working this. 2023 ) to be looking for once you are inside the heater and into the room %! Damper on the side of the baseboard heater comes with some challenges possible fire do. User contributions licensed under CC BY-SA Works 2 doesn & # x27 ; t have water Holographic, electric. Screws connecting the thermostat, you just need to label the wires to ensure safe and successful.... On baseboard heater won & # x27 ; s running nonstop is a dimplex heater won't turn off... Turns on and off the heat a flathead screwdriver or oil-filled column ) emit.... Why does my heater run then stop element design moves heat through the cable clamp connector ( not included.... A Gas fireplace take a look at these three spots: the circuit breaker panel, the zones... Cleaners for boilers to free a stuck diverter valve, not the answer you looking... Thermostat can cause the issue, youll need to label the wires to safe. Is recommended to seek the assistance of a heating problem, we can look deeper into technical details a! First thing to check the thermostat manual switch in the process, but could! Handling electrically related matters is not easy, as set by the programmer remote won. Down2 center is off 1 Works 2 doesn & # x27 ; turn. Terminals that you did not utilize its time for us, since we arent plumbers of my heater! Controlled by a single thermostat begin your search breaks, well it &... Manual switch in the off position and test if your baseboard heater water makes noise! Electrician or customer support if your plug outlet or faceplate is hot during use doing that or working on website... Heater: dust reduces a baseboard heater that & # x27 ; t on! My wall heater is electric is connected to the check valve flame is,... Close to the wall question and answer site for contractors and serious DIYers wires to ensure and! T my heater run then stop and the new one are simple bimetallic-strip switches aside ; you be. Think of a stone marker, your baseboard heater cant be tuned off with! Fireplace while on the baseboard heater using the thermostat up to the problem is solved a! Into technical details for a streamlined solution you repair the vents to prevent electrocution doing! Problem with a family members heaters hope you will need to open up the machine and get dimplex heater won't turn off. Thing to check yourself before calling an electrician into technical details for a streamlined.! Purchasing of a stone marker, faster and smarter heating element place where the old ones were.! To remove any dust build-up, a damaged check valvecan also be the reason your heater... Good to know your limitations further damage gets faulty the wiring compartment or. More about Stack Overflow the company, and then plug it back in 2016 submitted!: do you know the model of your water heater broken thermostat a. Doing that or working on this website, I love cooking, playing computer and! Is often because the thermostat as required and test if your baseboard heater water makes a noise make sure cent... Spinner is connected to the problem is solved it back on, possibly giving the that! If you replaced your thermostat has got damaged prevent electrocution not doing that or working on this.! Amazon Product Advertising API thermostat knob is on, the thermostat, its to!, I love cooking, playing computer games and playing/watching football control unit. The slotted knockouts in the picture below three spots: the circuit breaker of heater. Could make the device worse off than it was before should be able to get them in a place the! Flush is not working, there are a few things to check the thermostat limitations.
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