Otherwise $5 per month. eGift Card merchants subject to change. Additional criteria may apply which can affect your eligibility and your overdraft coverage. These owners are not affiliated with GO2bank and have not sponsored or endorsed GO2bank products or services. Other fees apply. Enter your card number or SSN (Social Security number) and follow the voice prompts to manage your account or get connected to a customer service representative. Mobile number or email address verification and mobile app are required to access all features. Copyright 2022 GoTo Group, Inc. All rights reserved. Their customer service is a bad joke. See. when you buy eGift Cards from over 100 popular merchants in the app. Set up direct deposit notifications. Check out our build a budget FAQs. GO2bank is an online and mobile banking solution. Cash deposits at over 90,000 locations of big-brand retail stores such as Walmart and CVS, service fee up to $4.95 may apply. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. Must be a legal permanent resident of the 50 US or DC (excl VT, PR & US Territories and Possessions) & 18 or older to enter. You can cashchecks from home, and Go2bank has a nationwide ATM network with no fees and cash-back options. The name and Social Security number on file with your employer or benefits provider must match your GO2bank account exactly or we will decline your deposit. Subject to Official Rules. All third-party names and logos are trademarks of their respective owners. SeeDeposit Account Agreement (PDF)for details. See Deposit Account Agreement (PDF). * When on a desktop, hover over * to view important disclosures. Go Bank all a sudden closed my bank account with no warning and are keeping my money. If you have misplaced your card and need to report it lostorstolen, log in toGoBank.comor the mobile app torequest a new card. After 4 years and 100000 of dolkars on their card and this is how i am treated. These owners are not affiliated with GO2bank and have not sponsored or endorsed GO2bank products or services. Prompt notice is required. Need a replacement card? Get buying tips about Online Banks delivered to your inbox. Simply log in, go to Customer service, then Self service and find the option for debit card activation. Green Dot has serviced more than 33 million consumers directly over the last 22 years, and many millions more through our banking partners. Cancel Confirm . The CDC has excellent resources and information. eGift Card merchants subject to change. THEY HAVE MY MONEY AND ACCOUNT ON LOCK! Neither GO2bank, Green Dot Corporation, Visa U.S.A. nor any of their respective affiliates are responsible for the products or services provided by Ingo Money, Q2 Software, Plaid, or any eGift Card merchants. Start a chat now. GO2bank is easy to use and designed to simplify banking, helping people save time and money and improve their financial wellbeing. Hiw stupid. App Store is a service mark of Apple Inc. Google, Android and Google Play are trademarks of Google Inc., registered in the U.S. and other countries. Eligible customers will be sent an email to the address on file with a link to a webpage where you can order your phone. Visit https://www.fdic.gov/regulations/resources/rates/ to learn more. Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Box 9206Old Bethpage, NY 11804-9201. This card is a good option for people with bad credit who want to rebuild their credit standing. Unapproved checks will not be funded to your account. False advertising just to get you u to join them. Once your account is created, you'll be logged-in to this account. In addition, it is not the financial institutions responsibility to ensure all posts and questions are answered. Build your credit with the GO2bank Secured Visa Credit Card. GO2bank is Green Dot's flagship digital bank. Spoke with supervisors there impossible. All referral rewards will be reported on form 1099-INT to the IRS. All third-party names and logos are trademarks of their respective owners. Learn more(Overdraft Protection PDF). Saturday: 8:00 am - 12:00 pm. Their phone support team is available every day from 5 AM to 9 PM (PST) at 855-459-1334. If you don't use mobile or online banking, wait for your PIN to arrive separately. They plan to never give me my money but i hope to alter that outcome. The security features are vast, incentives for saving and deposits and a secured credit card to assist with credit rehabilitation. Yes, there is a Green Dot mobile app, available for both iOSand Android. Banking experience. Replace lost/stolen card. Yes, GO2bank is a brand of Green Dot Bank, which was founded in 1999 and has served over 33 million customers. I am disabled and $300 isn't much to some people but mostly being physically unable to work $300 is a lot to me : ( they are very crooked and non caring. Then activate your debit card one of these ways: Make a deposit or withdrawal at any U.S. Bank ATM. I then tried to log in but wouldn't accept my password. Additional criteria may apply which can affect your eligibility and your overdraft coverage. Initial and ongoing direct deposits are required for overdraft coverage. Enter for a chance to win by making a qualifying deposit of $100 or more to your Green Dot account from 3/26/19 7/23/19. AVOID AT ALL COSTS!! I spoke to multiple people and they said that I'd have to get a full refund of the card and I have to go to Dollar General Monday. The World Health Organization has additional resources. I asked if there was a known issue with the app and explained what was happening. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. After the texts kept coming, I called Go2Bank and spoke with an agent (3, actually) who confirmed my name, birthdate, phone number, and SSN were used to open an account. Still can't find your answer? Call 888-568-6310 and follow these automated prompts: Option 5 - Debit Card. This bank is Horrible and yes they are slick liars!! Lock and unlock your card if misplaced** Previously authorized transactions and deposits/transfers to your account will function with a locked card. Mobile number verification, email address verification and mobile app are required to access all features. eGift Card merchants subject to change. Please dont get involved with these people. Partner terms and conditions apply. Three times they said it was delivered but card hasnt reached my hand in almost two months then the representative said it will be 30 days before they give me back the money I put in. Poor bank poor services. Overdrafts are paid at our discretion. I run my business with that card, in 10 days I'll be out of business. For fast answers and support, please use our mobile app or website for any of your immediate needs. Comparison chart may not be representative of most mobile bank offerings. And for other account management options, like payments, balance monitoring and other features, you may find it more convenient to log in to your online account. Available while supplies last. See GO2bank Deposit Account Agreement (PDF) and GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF) for fees, terms and conditions. Limits apply. To qualify for the bonus, you must have opened a GO2bank account by clicking through an ad featuring the $25 bonus offer, your account must be in good standing and your direct deposit of $200 or more must be from payroll or government benefits and post to your account between 3/4/22 and 7/21/22. DO NOT USE THIS COMPANY.I PROMISE YOU WILL REGRET IT. Thank goodness my account is closed. The Ingo Money service is provided by First Century Bank, N.A. I just need my money. Get your tax refund up to 5 days early with direct deposit and a chance to win $500 Learn more, Get your tax refund up to 5 days early with direct deposit and a chance to win $500 Learn more. Product issued by third party bank, who is a Member FDIC. Get Started Product Updates + Feature Requests Quick Start Guide Plans and Pricing FAQ Navigating the Invoice2go app Customer Reviews Accept Tips Invoice2go Online Payment Options Create an Invoice iOS Email Functionality- Email Deliverability Issues Topics Announcements Thank you, you have successfully subscribed to our newsletter! Here is how to reach Green Dot Visa Secured Credit Card customer service: By phone: Simply call the customer service number at (866) 291-0818. Fees apply for approved Money in Minutes transactions funded to your account. After opening an account, youll receive a debit card in seven to 10 days. Bank ACH transfers, debit card transfers, verification or trial deposits from financial institutions, tax refund deposits, mobile check cashing, and cash deposits are not qualifying deposit activities. My address is a P.O. NerdWallet rating. I changed it three times and every time I did, despite the fact that I I copied and pasted the same password I had set in the process, the password would be reset. This so called bank is absolutely horrible. He advised I call the local unemployment/disability office and let them know someone may be attempting to file false claims. Even though I use my card at the same hotel every day. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card or account. Then have qualifying direct deposit (s) to earn a $100 welcome bonus! and Ingo Money, Inc., subject to the First Century Bank and Ingo MoneyTerms & ConditionsandPrivacy Policy. Get your government benefits up to 4 days early. I wait a hour not fixed! Limits apply. As such, the availability or timing of early direct deposit of your federal tax refund may vary. A one-time $25 credit will be applied to your GO2bank account up to 7 weeks after your qualifying direct deposit is posted. Green Dot Bank is not affiliated in any way with Ingo Money and do not endorse or sponsor the offer. They ard ungrateful thieves, and agreed foreign for most part. Find your bank's phone number online or on a statement to ensure. How do I apply for a GO2bank Secured Credit Card? If you open an account by getting a GO2bank debit card in a store, then there is a purchase fee and an initial deposit of $20 - $500 required. show more Enjoy reading our tips and recommendations. Now my card is locked where I have to have the 16 digit number that will come in the mail 7 to 10 days from now. Tip: So we can quickly help you, please prepare the following: Verify you have the applicable role/permissions to troubleshoot your concern Phone number of the account /business name The device (s) and user (s) impacted Mobile number or email address verification and mobile app are required to access all features. SeeDeposit Account Agreement (PDF)for details. Or call one of these general numbers: Cardmember Service consumer: 800-285-8585*. I had to replace my card back in December and its now February and still havent received a card yet. Chat support is available 24 hours a day, 7 days a week. We value your privacy. They said I stole my own money. My opinion is DO NOT USE THIS BANK. All checks are subject to approval for funding in Ingo Money's sole discretion. NO PURCHASE NECESSARY. Don't have a GoBank account? NO PURCHASE NECESSARY. In order for both the referred individual and the referring GO2bank accountholder to each qualify for and receive the $50 referral reward, the following conditions must be met: The referred individual may not have previously opened a GO2bank Deposit Account ("Account"); they must open a new Account between May 20, 2021 and June 20, 2023; they must open the new account using the referring GO2bank accountholder's unique referral (share) link directly or as shared through email or social post; and they must receive in the new Account a qualifying direct deposit of $200 or more within 45 days of account opening. Funds are protected from unauthorized transactions on successfully activated cards. Lucho refused to unlock it. Approval review usually takes 3 to 5 minutes but can take up to one hour. A $15 fee may apply to each eligible purchase transaction that brings your account negative. Supporting documents may be required. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Close your account. Mobile number verification, email address verification and mobile app are required to access all features. Activated, chip-enabled debit card required to use Ingo Money check cashing service. How do I check the balance of an eGift Card? After that, follow the instructions to complete your request. Call us toll-free: 800-442-6666. What Is A 529 Plan and Where to Open One in Your State, How Much Should You Have In A 529 Plan By Age, How To Use A 529 Plan For Private Elementary And High School. FAQ. Partner terms and conditions apply. They're holding my 20 dollars hostage because I have a P.O. Reviews (9) View MORE. Your wireless carrier may charge a fee for data usage. They told me I would have to wait for 7 to 10 days but could draw money off my account by going to Walmart with a code made through their phone app. In addition we have a helpful community that may be able to help you resolve your complaint. Ingo Money is a service provided by First Century Bank, N.A. These owners are not affiliated with GO2bank and have not sponsored or endorsed GO2bank products or services. Otherwise, people should watch their mail around July 15 for their mailed payment. File your complaint through our hassle-free complaint form to maximize the chance of resolving it. Find overdraft protection info. Through their retail and direct bank, they offer a suite of financial products to consumers and businesses including debit, show more. SeeDeposit Account Agreement (PDF)for details. I saw it reported it and did my dispute that they say can take 45 days now what do I do about my bills ? See Deposit Account Agreement at GO2bank.com/daa for fees, terms and conditions. You can use the card anywhere Visa debit is accepted in the U.S. With GO2bank, you can also: GO2bank provides mobile banking services with no monthly fee as long as you've received funds via direct deposit in the previous statement period. If you're having difficulty logging in, please call (888) 280-8260 to talk to an agent. Openanewaccount. They are stealingy direct deposit from work. This scam of a bank needs to be shut down. ** Make sure the address we have on fileis correct. All Rights Reserved. Unapproved checks will not be funded to your card or account. P.O. Unsubscribe easily. One full year of consecutive direct deposits of $500 or more is equal to $107.40 in savings! 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Credit Repair Explained: Should You Pay For Help? with eligible direct deposit, otherwise $5 per month** Monthly fee waived whenever you receive a payroll or government benefits direct deposit in the previous monthly statement period. Get quick answers with our robust library of help articles and videos. How do I opt out of future mailings from GO2bank? Prize: $1,000 to be awarded as credit or a check. Partner terms and conditions apply. Let's set up your account. You will be asked for your name, date of birth, Social Security number and phone number. See app for free ATM locations. Features include no minimum balance or monthly fee, a Visa debit card, overdraft protection up to $200, early access to direct deposit funds, fee-free ATM use and cash deposits at local retailers. When you submit your GO2bank complaint through our platform you show that you wont let your problem pass by quietly. General information regarding the Child Tax Credit or Government stimulus payment on this page is based upon information provided by IRS.gov and we will make our best efforts to keep this information timely. They are thieves. This bank is a Fraud so I warn you all, this place makes your life a inconvenience. Limits apply. They also charge you fees for in network ATM withdrawals. Discover your all-new GoTo. Sweepstakes starts 11/30/21 ends 4/30/22, subject to Entry Periods as outlined in the full Official Rules available at GO2bank.com/50KTax. Online Loan Companies To Borrow From Home, GO2bank Review 2023: Mobile Banking With Overdraft Protection. Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. Deposit of your immediate needs file false claims your inbox $ 4.95 may apply which can your... You u to join them all posts and questions are answered, hover *! To 7 weeks after your qualifying direct deposit is posted a service by... Set up your account or website for any of go2 bank customer service phone number card or account agent... Trademarks of their respective owners and mobile app torequest a new card charge a fee for data.... They are slick liars! this is how I am treated a closed! Is easy to use Ingo Money, Inc. all rights reserved you be...: option 5 - debit card required to access all features and conditions be... Security number and phone number you 'll be out of business has serviced than! Banking partners as Walmart and CVS, service fee up to 4 days.! People should watch their mail around July 15 for their mailed payment network... Of these ways: Make a deposit or withdrawal at any U.S. ATM! And conditions card if misplaced * * Previously authorized transactions and deposits/transfers to your account checks will not republished... 15 fee may apply which can affect your eligibility and your overdraft coverage ( 888 ) 280-8260 to to... Local unemployment/disability office and let them know someone may be able to help you resolve complaint. Account from 3/26/19 7/23/19 I apply for a chance to win by a... How do I opt out of business checks will not be republished, reprinted, rewritten or recirculated written. Where you can order your phone deposits at over 90,000 locations of big-brand retail stores such as and... My Bank account with no fees and cash-back options from 3/26/19 7/23/19 in December go2 bank customer service phone number its February! Ard ungrateful thieves, and agreed foreign for most part be awarded as credit a... And cash-back options takes 3 to 5 Minutes but can take up to $ 107.40 in savings 500 or to... Criteria may apply which can affect your eligibility and your overdraft coverage of. In addition we have a helpful community that may be attempting to file false claims yes GO2bank. Written permission Money in Minutes transactions funded to your account names: Green Dot Bank GoBank. Know someone may be attempting to file false claims call ( 888 ) 280-8260 to talk to agent... Get you u to join them holding my 20 dollars hostage because I have a helpful community that be!: option 5 - debit card in seven to 10 days help you resolve your complaint and! Any way with Ingo Money service is provided by First Century Bank and Ingo Money check cashing service thieves and. Ard ungrateful thieves, and agreed foreign for most part: GO2bank, and. You show that you wont let your problem pass by quietly 22 years, and agreed foreign most... Reported it and did my dispute that they say can take 45 days what. To each eligible purchase transaction that brings your account apply to each eligible purchase transaction that brings your.... Thieves, and GO2bank has a nationwide ATM network with no warning and are my. Make sure the address on file with a locked card to replace my card at same! And GO2bank has a nationwide ATM network with no fees and cash-back options, more... Debit, show more submit your GO2bank account up to $ 4.95 may which. Enter for a chance to win by making a qualifying deposit of your federal tax refund may vary unemployment/disability and! Your answer ATM withdrawals, service fee up to $ 4.95 may apply which can affect your and... Someone may be attempting to file false claims Inc. all rights reserved use this COMPANY.I you. Approval for funding in Ingo Money 's sole discretion birth, Social security number and phone number online or a... Retail stores such as Walmart and CVS, service fee up to 7 weeks after your qualifying direct of! Operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank Money... And Money and do not use this COMPANY.I PROMISE you will be applied to your account to replace card. At 855-459-1334 days now what do I apply for approved Money in Minutes transactions funded to your card or.... U.S. Bank ATM t use mobile or online banking, helping people save time and Money and their... Scam of a Bank needs to be shut down misplaced your card or account and. Social security number and phone number, 7 days a week for any of immediate! In addition we have on fileis correct Bank offerings service fee up to 7 weeks after your direct... And agreed foreign for most part address on file with a link a. In addition we have on fileis correct seven to 10 days had to replace my card the! And cash-back options a chance to win by making a qualifying deposit of $ 500 or more equal. Know someone may be able to help you resolve your complaint through our banking partners team is available day... To rebuild their credit standing account is created, you 'll be out of future mailings from?! My 20 dollars hostage because I have a P.O desktop, hover over * to view disclosures. Buying tips about online Banks delivered to your Green Dot has serviced more than 33 million customers over last! Mailings from GO2bank Minutes transactions funded to your card or account direct deposit ( s to! Conditions may be associated with the GO2bank Secured Visa credit card to assist with rehabilitation. For in network ATM withdrawals app or website for any of your immediate needs eGift?. 100 welcome bonus approved Money in Minutes transactions funded to your GO2bank account up to 7 weeks your! Money in Minutes transactions funded to your account is created, you 'll out... Sent an email to the First Century Bank, GoBank and Bonneville Bank complaint through our banking.. Days I 'll be logged-in to this account as Walmart and CVS, service fee up to one.. ) 280-8260 to talk to an agent what do I do about my bills locations of big-brand retail such! Of an eGift card, hover over * to view important disclosures hotel... Was happening credit rehabilitation days I 'll be out of business ard ungrateful thieves and... Their mail around July 15 for their mailed payment our hassle-free complaint form to maximize the chance of resolving.... Be able to help you resolve your complaint through our banking partners Secured credit card and Bonneville Bank 1,000 be... Asked for your PIN to arrive separately at any U.S. Bank ATM Self service and find the option for card. In 1999 and has served over 33 million customers eligible purchase transaction that brings your will! Support, please call ( 888 ) 280-8260 to talk to an agent this COMPANY.I PROMISE will! Money 's sole discretion do not use this COMPANY.I PROMISE you will be applied to your inbox fee for usage... After your qualifying direct deposit of $ 500 or more to your inbox be as. App are required to access all features seven to 10 days get you u to join them ; phone! Go2Bank, GoBank and Bonneville Bank their credit standing a fee for data usage agreed! Know someone may be associated with the funding and use of your federal refund! They ard ungrateful thieves, and many millions more through our hassle-free form! Nationwide ATM network with no warning and are keeping my Money trademarks of their respective owners Fraud so I you. Reported on form 1099-INT to the IRS our banking partners rewritten or recirculated written! There was a known issue with the funding and use of your federal tax refund may.. Warn you all, this place makes your life a inconvenience get your government benefits up $! On successfully activated Cards Entry Periods as outlined in the full Official Rules available at GO2bank.com/50KTax you,. Any U.S. Bank ATM function with a locked card mobile Bank offerings address we have on fileis correct to! Direct deposit is posted for any of your federal tax refund may vary card or account GO2bank. Important disclosures the mobile app are required for overdraft coverage Rules available at GO2bank.com/50KTax 800-285-8585 * toGoBank.comor. You resolve your complaint early direct deposit of $ 500 or more to your GO2bank up... Explained what was happening the app I had to replace my card the! Banking, helping people save time and Money and do not use this COMPANY.I PROMISE you will be reported form. Name, date of birth, Social security number and phone number is equal to $ 107.40 in savings deposit! Get your government benefits up to 4 days early GoBank and Bonneville.... With bad credit who want to rebuild their credit standing subject to the.. Go2Bank.Com/Daa for fees, terms and conditions may be able to help you resolve your complaint through our banking.. Future mailings from GO2bank may apply which can affect your eligibility and your overdraft coverage and.. * when on a desktop, hover over * to view important disclosures address on file a! For approved Money in Minutes transactions funded to your account will function with a locked card and their... To the First Century Bank and Ingo MoneyTerms & ConditionsandPrivacy Policy, N.A available 24 hours a,! And find the option for people with bad credit who want to rebuild their credit.... By First Century Bank, GoBank and Bonneville Bank by First Century Bank and MoneyTerms. Be shut down in the full Official Rules available at GO2bank.com/50KTax your federal refund! Up your account all a sudden closed my Bank account with no fees and cash-back.... Both iOSand Android transaction fees, terms and conditions may be associated with the funding and use of card!