Our chatbot, Stina, can help you with the majority of questions you have about travelling with us. This is the version of our website addressed to speakers of English in the United States. Tea,coffee,soft drinks and wine. Please note: To ensure a relaxed atmosphere, passengers under the age of 8 years old are not permitted in the Stena Plus Lounge on our Irish Sea routes, nor on our Harwich - Hook of Holland route. I usually travel Cairnryan-Belfast-Cairnryan using the Stena Plus Lounge, which is a good size, private, clean toilets, decent snacks regularly topped up plus occasionally restaurant extras, and menu service. This lounge is available as part of our Premium fare, which also includes express boarding and disembarkation, or you may upgrade for only 18 per person (lounge access only). The nice Lithuania lady from duty free shop sorry I didn't get your name she knew her stuff all about the perfumes and we definitely had a bargain.Meals were fabulous in the restaurant. What can I use my Extra points to purchase? How can I check if my sailing is on time? Otherwise a good ferry and I will use them again. Is there a Bureau de Change facility onboard? If your employer has Perks At Work you can get 10% off your booking, which should make the plus lounge pretty much free. :). Can I bring a bicycle on my rail and sail journey? I particularly want to highlight the help for passengers who need assistance. Ricky is a genuine nice guy and credit to the company. Only 4 stars as the loading was a bit chaotic, late and the car deck crew were rather surly and seemingly disinterested. Are cabins mandatory on overnight sailings? Stena should be proud of there crew I'd like to say thank you especially Jamie and Kirsty. Weve sent you an email. Do you have electric vehicle chargers at the port? The en suite includes an accessible toilet, sink and shower. Go on, treat yourself! Was a very relaxed crossing. Thank you Stena Line you are truly a reliable company with great customer service. Stena Plus Lounge is Great Review of Stena Superfast VIII Reviewed 7 September 2017 via mobile Took a day trip from Cairnryan to Belfast with a combined Game of Thrones Westeros tour ticket and paid the extra to use the Stena Plus Lounge. More posts you may like r/NewParents Join 6 mo. I dont know how this boat got approved for long distance sailings, because disabled people are screwed! Are there public transport links to the port? Our Birkenhead-Belfast sailing was delayed over an hour due to bad weather meaning that we were going to be getting to our hotel in Belfast later than we felt comfortable with for an evening meal,our plan had been to stay in our cabin apart from the occasional stroll on the deck for(too much as it turned out! Where can I find information on careers with Stena Line? We use dedicated people and clever technology to safeguard our platform. Do you provide a late check-out option on your ferries? Boarding process very efficient. Can I carry extra fuel in my car or motorhome? What facilities do you have on your ferries? As services vary on each route, please check details when booking. Short Stay by Motorbike to Ireland or Britain. The journey itself was once again smooth and comfortable with none of the horrors reported from Dover and Calais.We will definitely be back again when travelling with our own car. Onboard well take care of the big little things to ensure you have a great travel experience. 6 answers. What happens if my sailing is delayed or cancelled? Access to the Stena Plus Lounge is included in our Premium fare on our Irish Sea routes (excluding Rosslare-Cherbourg) and on our Harwich - Hook of Holland route but it is also possible to upgrade to Stena Pluswhen purchasing an Economy or Flexi fare. Bad enough they cancelled our morning sailing without offering an alternative! What identification documents do I need to travel? Beans changed their color and taste. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Then when we rebooked with a dog kennel, we arrived to find out we couldnt have a kennel after all! Easy to contact by phoneKept informed with sailing updates.Lovely comfortable modern craft with very friendly crewFellow passenger used their new on board dog kennels and said they were good with access to check on them during the voyage. How do I register for the Extra loyalty programme? What are the opening hours of your ferry terminals? I asked if it would be possible to let my grandson up on the bridge and they kindly obliged. Are there conference facilities available onboard? Then, at midnight, all the complimentary food and wine was taken away apart from the coffee! Was the worse ever and he ruined our Christmas. Over 8 hours you easily get your moneys worth. Pick up the perfect fragrance with our extensive selection of the latest perfumes and aftershaves at prices youll find hard to resist. Wedding venue for small intimate wedding? Welcome to the Stena Line corporate Twitter account. Unacceptable. Would book a suite again.Fares can be pricey especially at peak times. What can I use my Extra points to purchase? 'Hygge' recline lounge (additional fee applies). Went back to show them the receipt, member of staff grumpily put the cash in my hand with no apology.Chairs in standard lounge not very comfortable.Good calm crossing though and toilets were very clean. Do I need a printed copy of my ticket to travel? This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I was very happy to hear this. Many thanks to all, a great day out. Sailed with Stena on the horizon for my trip home from france this year and it was not a patch on last year. Different departure location and trouble free boarding. What payment methods and currencies can be used onboard. We turned our car in at the port and had a great experience on the Ferry. Contact our customer support or find the answers to the most common questions in our FAQs. We had an amazing experience with Stenaline staff in Harwich when a booking error came to light and the team moved heaven and earth to make sure we could still travel as planned. Are there public transport links to the port? The Stena Plus Lonuge is offered as an upgrade on all fast craft and selected Superferries. Experience even higher levels of luxury, comfort and convenience in our exclusive Stena Plus Lounge. We've a range of games for adults to play and, who knows, it could be your lucky day! Just experienced Stena Lines profit before people policy.Arrived at Harwich for the ferry to Hook of Holland. What identification documents do I need to travel? What payment methods and currencies can be used onboard. read more, Nice day trip from Cairnryan to Belfast. Stena Edda. Our Premium fare offers you the most favourable conditions, greater flexibility, *Stena Plus Lounge access . It was worth every penny. This was offered to me without me having to ask and was also offered to lone parents travelling with small children and pushchairs/ luggage. Do you have electric vehicle recharge facilities onboard? For hotel or self catering breaks, please click on the link below to view your booking. Options will vary by route and by ferry and will be clear when making a booking. Some of the benefits include, complimentary snacks and refreshments and reserved seating. Great day out. Get all the benefits of having a Stena Line account such as speeding up checkout and viewing, amending or cancelling your bookings online. The first movie they played in cinema started already before the ferry sailed away so most passengers like myself couldn't watch it. Find ou. What are the call costs for using my mobile phone onboard? Weve some great travel options for your pet. ago It's a very long, very uncomfortable crossing without a cabin. Can I bring a bicycle on my rail and sail journey? This lounge is available as part of our Premium fare, which also includes express boarding and disembarkation, or you may upgrade for only 18 per person (lounge access only). ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-96545682', '');}, 'log_autolink_impression');Dublin to Holyhead route,thought it was too short to bother with a cabin,close call as to whether or not it was worth it,my Wife drank quite a bit of wine,the snacks were disapointing,tasty enough,but once they had gone,which was in about 5 minutes,they didn't put any more out so quite a few people didn't get any,what was there was nice,with the Belfast sailing being that much longer you would hope more would be available! I would certainly use them in the future for that reason alone. Access to the Stena Plus Lounge is included in our Premium fare on our Irish Sea routes (excluding Rosslare-Cherbourg) and on our Harwich - Hook of Holland route but it is also possible to upgrade to Stena Pluswhen purchasing an Economy or Flexi fare. Want to keep up with all of the latest news? Soft play area for younger children. Where can I find directions to the terminal? Bus 96 waits at the ferry to Revenue impacts the experiences featured on this page, Ask happywanderer1960 about Stena Superfast VIII. The facilities on board include comfortable cabins, Barista Coffee House, Met Bar and Grill, retail shopping and free cinema. disaster. Are cabins mandatory on overnight sailings? See you later in the year! Stena Adventurer 13/12/2022Kitchen served out of date breakfast. Let me be clear first, my ticket was for the next morning so it was my mistake to arrive early, I always travel Stena and forgot I booked a day ticket. Foot passengers must collect their tickets from the Freight Counter at least 45 minutes before departure (the Freight Counter is open from 05:30 to 22:45 Mon - Sat and from 08:15 to 22:15 on Sun). What fees, dues and charges apply and when? Last year they organised a last minute crossing due to being let down by a well known Irish Airline company, and this year when our booked crossing from Fishguard was cancelled due to weather conditions, the staff at Stena were trouble free and accommodating to a TEE. This is the version of our website addressed to speakers of English in United Kingdom. Took my grandson on a trip to Cairnryan and back on a day trip (16th Aug belfast to cairnryan 07:30) as it was his eighth birthday and he wanted a trip on a boat as he'd not been on a boat before. Even been one once or twice on lads trips I'll admit! I just being a bottle of whiskey in my bag for the cabin. The only alcohol drinks that are free is wine, the red was drinkable didnt try the white as not a white wine drinker, and when the main bar closes they remove the wine from the lounge. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. This lady was so helpful, I got lost finding the kennels and she was so patient with me and took us straight there. The room for on it was 40 and its only 2.5 hours. The boat is half the size, has hardly anywhere to sit that's comfortable, none of the seats are loungers and everything is so upright you can't sit in it for more than 10 mins without screaming in pain! Get all the benefits of having a Stena Line account such as speeding up checkout and viewing, amending or cancelling your bookings online. Review tags are currently only available for English language reviews. How can I make a booking using a Tesco Clubcard voucher? Two and a half hours travel. Do you have questions or need help with your booking? Can I stay in my vehicle during the crossing? Holiday Inn Belfast City Centre, an IHG Hotel, Premier Inn Belfast City Centre (Alfred Street) hotel, Holiday Inn Express Belfast City, an IHG Hotel. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-96545682', '');}, 'log_autolink_impression');Dublin to Holyhead route,thought it was too short to bother with a cabin,close call as to whether or not it was worth it,my Wife drank quite a bit of wine,the snacks were disapointing,tasty enough,but once they had gone,which was in about 5 minutes,they didn't put any more out so quite a few people didn't get any,what was there was nice,with the Belfast sailing being that much longer you would hope more would be available! , very uncomfortable crossing without a cabin, I got lost finding the kennels and she was so with! 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