Anna, I just wanted to thank you for the really Read More. The popularity of being cremated continues to rise year after year. Houston-based Service Corporation International, owner of 1,500 funeral homes and 400 cemeteries, sold the plans to Florida consumers, mostly 60 . "acceptedAnswer": { I was very satisfied with the services you provided. The Neptune Society. 3. },{ Its difficult to manage many things in times of crisis with such distance involved. The disc stays with the ashes as they are placed in a temporary container, awaiting final disposition by us or by the family." The Company does not claim ownership of Content you submit. To arrange a return just call us on +44 (0) 1793 934 011, email info@neptune.com or visit any standalone Neptune store if you're returning an accessory or smaller item. Embalming is unnecessary when a body will be cremated, and we do not provide embalming. "name": "Are cremation services popular? Let's be real for a minute, people. "@type": "Question", MODIFICATIONS TO SERVICE. There were no sudden extra charges, no surprise items whose costs werent included. "@type": "Answer", I was very satisfied with the services you provided. When it comes, those left behind are in for a rough time. Make or schedule a payment. Thank you Neptune Society of Fort Myers, and especially Marianna. Request Access to it . Embalming (for a viewing): $100-$800. Once again many thanks to all of you for everything. Date of purchase and Proof of purchase are required. To continue using the Service, you must make certain that this information remains accurate and complete. Carolyn, I just wanted to take the time to thank you for all of your help during this difficult time. Thanks to the loyal support of generations of families, weve now grown to 45 locations nationwide with continued expansion in the future. It was such a relief! "text": "Social security may award death benefits to survivors of deceased workers who were covered and fit certain guidelines. "name": "What is Pre-Need? A representative will respond as quickly as possible. Our appreciation is great and well never forget it. Anna, I just wanted to thank you for the really nice experience I had with you and your companywhen my cousin passed away last month. Atty. She was heaven sent. You can plan Read More. Single people heaven. Accordingly, as set forth in Section 21 (Consumer Protection Notice) below, some of the above limitations of Sections 13 and 14 may not apply to you. Interment is ideal for people who do not wish for their ashes to be scattered or displayed in the home. A Loved One Has Passed Away (Report A Death), What To Do When a Parent Dies: A Checklist, Everything to Know About the Interment of Ashes, How Long To Wait Before Arranging Funeral Service, Subscribe to the 12 Weeks of Peace E-Newsletter, Subscribe to the Thinking Ahead E-Newsletter, A Guide to Cremation and Burial for Veterans, Unique Ways to Memorialize Cremation Ashes, A Complete Guide for When A Loved One Passes, The Essential Veteran Death Benefits and Memorialization Guide, Do Not Sell or Share My Personal Information, California Residents Goods and Services Info, Additional Legal Information Regarding Veterans Offerings, ANIMAL SHELTER IN NEED MAIL REPLY CARD DONATION TERMS. (2) Send three copies of the Demand for Arbitration, plus the appropriate filing fee to: JAMS [to your local JAMS office] or to JAMS, 8401 N. Central Expressway, Suite 610, Dallas, TX 75225. This event is not sponsored by, or affiliated with, the United States Department of Veterans Affairs, the California Department of Veterans Affairs, or any other congressionally chartered or recognized organization of honorably discharged members of the Armed Forces of the United States, or any of their auxiliaries. If you can't locate your contract number, please contact 800-894-2024 for assistance. SCI is the largest "death care" company in the known Universe, their headquarters is in Houston, TX, and they own about 1600 funeral homes across the country. For courier delivered items that you bought online, you can arrange for our preferred courier to come and collect your return by filling out a short and simple form here. Ron O. After the cremated remains are removed from the cremation chamber, any . "@type": "Answer", Subject to the foregoing, we reserve all rights, defenses and permissible limitations under the laws of the State of New Jersey and under the laws of your state of residence. Click here to submit your information to opt out. "text": "The average cost of a traditional funeral is $6,862.00. Director of Pre-need Sales and Counciling (Current Employee) - Paramus, NJ 07652 - November 12, 2018. Neptune Society took care of my 95 year old mother Read More. (ii) Neither you nor the Company shall be entitled to join or consolidate claims in Arbitration by or against other individuals or entities, or arbitrate any claim as a representative member of a class or in a private attorney general capacity. Even though I was making arrangements for my wife of 39 years: Chris. Oregan Residents: Please note that in the State of Oregon, Funeral Board Rule 830-040-0000(3) requires our trade name include the identification of our funeral activity or function. My wife and I purchased a policy with Neptune Society in southern California and switched it to Northern California when we moved back to the Bay area in 2006. Thank you again for your services, You were a joy to work with. "acceptedAnswer": { I greatly appreciate the professionalism shown to me by the gentlemen that collected my wife and the quality of the urn and documents I received following the cremation. We were quite a distance from my father and his wife. This settlement resolves a class action against SCI Direct, Inc., Neptune Management Corp (also known as Neptune Society Management Corporation, doing business as Neptune Society), and NCS Marketing Services, LLC (which does business as National Cremation Society (NCS). Sitemap | Legal Notices and Disclaimers | Terms and Conditions | Privacy Policy | California Residents Goods and Services Info | Opt Out We are not authorized to file an initial application for Veterans Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. Someone has to complete the forms and submit them for benefits (we can assist you with this), which may not be paid for several months." There to assist even after Read More. "text": "We believe that the popularity and acceptance of cremation services will increase in the future for several reasons: Billing itself as "America's Most Trusted Cremation Services," Neptune Society was established in 1973 in Plantation, Florida and incorporated in 1985.It was purchased by SCI in June 2011 and today has 45 locations in 26 states.Neptune Society is known as Trident Society in six of its California locations. You agree to evaluate and bear all risks associated with the use of any Content. 5260 Daniel J. Enea, Manager. The Neptune Society is a for profit, pre-paid cremation company owned by Service Corporation International (SCI). "name": "What is the process to be buried in the Memorial Reef? As you can see, they have hit on the key point of how . 16. Five stars for a great company!!! But is this the proper funeral etiquette? The Green Movement favors cremation over casket burial." } You agree not to use the Service for commercial purposes. If you decide to initiate Arbitration, the Company agrees to pay the Arbitration initiation fee and any additional required deposit required by JAMS to initiate your Arbitration. Do you need to update an address or beneficiary? "@type": "Question", Read More. Let's be real for a minute, people. Every Refund Policy should include clauses on: I couldnt say enough about how much they helped our family through such a difficult time. Of all the planets in the solar system, we know the least about Uranus and Neptune. You also expressly understand and agree that (i) any material downloaded or otherwise obtained through the Service is done at your own discretion and risk and that you are solely responsible for any damage to your computer system or loss of data resulting from the download of such material and (ii) no advice or information, whether oral or written, obtained by you from the Company or through or from this Service shall create any warranty not expressly stated in this TOS. Everything was as they prepared me for, everything happened exactly to plan. Neptune Society contacted the complainant on July 28th, 2022 via telephone to provide confirmation that the refund check was mailed on July 22nd, 2022. Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. Otherwise, the arbitrators decision is final and binding on all parties and may be enforced in any Federal or State court that has jurisdiction. Cremation urn or box: $50-$1000. It used to also charge a processing or membership fee, but dropped . "text": "The Memorial Reef is an awe-inspiring, affordable, and smart memorialization option that is a fitting alternative to traditional cemetery burial. Nothing in this Section shall modify Subsection 18(B) (Formal Resolution by Arbitration/Class Action Waiver). Neptune was like a warm blanket after a cold night in the field. Neptune was the answer. Carolyn, I just wanted to take the time to thank you for all of your help during this difficult time. Neptune Society of Central California in San Jose, Modesto, Fresno, and Bakersfield, CA provides funeral, memorial, aftercare, pre-planning, and cremation services to our community and the surrounding areas. My experience with the Plano Neptune staff has been wonderful. "acceptedAnswer": { Neptune Society took care of my 95 year old mother and the entire thing was handled with utmost dignity and kindness. You grant the Company and related entities a royalty-free, perpetual, irrevocable, non-exclusive right and license to use, copy, modify, display, archive, store, publish, transmit, perform, distribute, reproduce and create derivative works from all Content you provide in any form, media, software or technology of any kind now existing or developed in the future. Neptune Society took care of my 95 year old mother and the entire thing was handled with utmost dignity and kindness. They handled everything with professionalism, respect, and sincerity. You acknowledge and agree that the Company has no control over such sites and resources and is not responsible for the availability or Content of such external sites or resources. Please see the links below for more information. we'll make things right, or refund that portion of the service. "text": "A pre-need cremation plan means final arrangements are made before death to ensure the decedents wishes for cremation are carried out and paid for so as not to burden the family further at his/her passing." I have been, and will continue to recommend you. There were none. 11. I read all the support emails afterwards and they were very helpful. Marianna is our contact at Neptune. Let's be real for a minute, people. ", Dealing with all of our questions, miscommunications, different family members, etc, was a great big help to us and we cant thank you enough. Get the latest information on promotions. "@type": "Question", "@context": "https://schema.org", "@type": "Answer", Thank you again for your services, You were a joy to work with. You acknowledge and agree that the Company may preserve Content. Virtual funerals have become increasingly common during the COVID-19 pandemic due to social distancing and restrictions on air travel. "text": "All United States Veterans are entitled to burial or interment of cremated remains in any National Cemetery that has available space at no charge. To the fullest extent permitted by applicable law, you agree that the Company shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service for any reason. Ill respond to anyone that wants to verify my statements. You know that, and youve come to terms with it (or at least youre trying). It was such a relief! Our most recent events for seniors are listed in the "In the Community" section below. "acceptedAnswer": { Neptune Society is the largest provider of affordable cremation services in the nation. Over the past 47+ years, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. } If a loved one has passed and you need assistance, our experienced and caring professionals are available to help you through this difficult time. Cremation is the smart decision when it comes to preplanning final arrangements. Your communication and interaction with advertisers found on or through the Service are solely between you and such advertiser. By viewing, using, accessing, browsing or submitting any content or material on or to this site, you agree to this TOS as a binding legal agreement between you and the Company to the fullest extent permitted by applicable law. 2023 Neptune Society. Subject to the Arbitration provision set forth in Section 18, you hereby consent and submit to personal jurisdiction in the state and federal courts located in Harris County, Texas. The Neptune Society pre-need plans false advertising class action lawsuit was filed by Nancy Taylor and Hazel Benjamin, Florida residents who claimed the company and its advertiser violated Florida's Funeral Act by not adhering to legal standards when communicating the terms of its pre-need funerary plans to customers. Completely caring respectful to everyone. },{ Sitemap | Legal Notices and Disclaimers | Terms and Conditions | Privacy Policy | California Residents Goods and Services Info | Opt Out All rights reserved. 20 reviews of Neptune Cremation Service "I purchased the pre-need package from a local sales rep. With the Neptune Society of Virginia BillPay app, managing your account . Anna, I just wanted to thank you for the really nice experience I had with you and your companywhen my cousin passed away last month. "name": "What happens if I am an Organ Donor? Once again many thanks to all of you for everything. Thank you Neptune Society of Fort Myers, and especially Marianna. In the event that any dispute between the Company and you arises out of or relates to the TOS, the applicability of the TOS to the use of this website, or the use or purchase of any Service from this site, or to breach or enforcement, interpretation or validity of the TOS, you and we agree to try to promptly resolve any such dispute informally. ", A qualified response is defined as including full name, phone number and zip code. Neptune was the answer. A Neptune Society Sherman Oaks' pre-planned pre-paid cremation offers both convenience and . Dear Carolyn, My experience with the Plano Neptune staff has Read More. You agree that each visit you make to this website and your continued use of our website shall confirm that you have read, accepted and agreed to be bound by such modifications of the TOS. They handled everything with professionalism, respect, and sincerity. This event is not sponsored by, or affiliated with, the United States Department of Veterans Affairs, the California Department of Veterans Affairs, or any other congressionally chartered or recognized organization of honorably discharged members of the Armed Forces of the United States, or any of their auxiliaries. "acceptedAnswer": { Over the past 47+ years, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. LIMITATION OF LIABILITY. All rights reserved. Neptune Society is the nation's largest provider of affordable cremation services. the policy will be honored by one of our eight offices. By calling us first, we not only safeguard the privacy and dignity of the loved one, but also protect you from additional charges associated with other providers. You know that, and youve come to terms with it (or at least youre trying). You can plan and organize or choose not to. "text": "Through the Veterans Administration, veterans may also be eligible for the following benefits: $300 reimbursement towards your cremation service, free headstones or markers in granite, marble, or bronze, and presidential memorial certificates." The Memorial Reef is 16 acres in circumference and 40 feet below the surface of the ocean. That is why we offer a travel protection and relocation plan, which can provide assurance that your wishes are respected in any situation. "acceptedAnswer": { Completely caring respectful to everyone. NASA's Voyager 2 spacecraft conducted flybys of Uranus in 1986 and Neptune in 1989. USE. Texas FD #3523, #5075, #3185, #3349, #3705California Residents: California FD #1289, #1309, #1359, #2031New Jersey Residents: N.J. Lic. But is this the proper funeral etiquette? but Neptunes involvement was reassuring and dependable. If you are experiencing difficulty with the system, please contact Payment Service Network Customer Support at 866-917-7368. ", Completely caring respectful to everyone. ", We are not authorized to file an initial application for Veterans Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. | All testimonials are written by persons unlicensed and not qualified to make funeral arrangements, embalm or conduct a funeral. The company staff is completely insensitive and totally incompetent. SECURITY. This event is not sponsored by, or affiliated with, the United States Department of Veterans Affairs, the California Department of Veterans Affairs, or any other congressionally chartered or recognized organization of honorably discharged members of the Armed Forces of the United States, or any of their auxiliaries. Interment is ideal for people who do not wish for their ashes to be scattered or displayed in the home. },{ },{ This event is not sponsored by, or affiliated with, the United States Department of Veterans Affairs, the California Department of Veterans Affairs, or any other congressionally chartered or recognized organization of honorably discharged members of the Armed Forces of the United States, or any of their auxiliaries. On behalf of our family, I would like to thank the Neptune staff and you in particular for your help, compassion, and kindness at the extremely difficult time of our loss. Additional Legal Information | Additional Legal Information Regarding Veterans Offerings. 35 - 65. Stay informed with payment reminders and notifications. You agree not to circumvent a technological measure that effectively controls, or is intended to control, access to this website or its Content. ", 5. In most cases, funerals take place just a few days after the death of a loved one occurs. Notwithstanding the obligation to arbitrate all Claims under these TOS, you may assert an individual Claim in small claims court in lieu of Arbitration. "@type": "Answer", I did not have a good experience with the sales rep, but the corporate office stepped in and took care of issuing my refund. ", I read all the support emails afterwards and they were very helpful. : I couldnt say enough about how much they helped our family through such difficult... { Neptune Society office for cremation prices, and especially Marianna 12 2018. 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Date of purchase and Proof of purchase are required point of how relocation,! How much they helped our family through such a difficult time become increasingly common during COVID-19. Or through the Service, you were a joy to work with information | additional Legal Regarding. To verify my statements to terms with it ( or at least youre trying ) events for seniors are in! Locate your contract number, please contact 800-894-2024 for assistance with professionalism,,! Cremation chamber, any interment is ideal for people who do not wish for their ashes to buried... Just wanted to thank you for all of you for everything on through! Left behind are in for a rough time be real for a rough time {!