Don't fall for the Consumer Reports review that gave it a shining review. Depending on where you purchase your mattress, you may need to cover return shipping costs and a restocking fee. This mattress was the perfect one that meets both of our needs. Stomach or back sleepers. Bed is very comfortable and firm. Serta fails to realize the competition has now created a new model for online mattress purchasing backed by 100% "friendly" customer support and warranty. The second night (half night), I cushioned it with a padded mattress cover, a memory foam topper and several quilts/blankets to no avail. . You usually wont feel stuck in the bed with a hybrid, so youll have an easier time changing positions as you sleep. Although the firm mattress was a little bit too firm for me, I found that I still slept quite well without feeling pressure point pain. I do NOT recommend either R&F nor Serta. The cons: Some durability complaints reported about these mattresses. We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. People also praise the cooling features. this mattress is great. 2. The Serta iComfort is a plush soft mattress with a few different cooling upgrades and firmness levels available. It's a square box of heaven. Serta Icomfort Hybrid Advisor Pillow Top Mattress Set, California King. This edge support helps prevent sagging and roll-off, whether sitting or sleeping, for a durable mattress with longevity. While there could be instances of fraud, a customer who has been and is experiencing problems that is remotely verifiable is addressed. As recommended, I turn the matress every few months but there is significant sagging and I've suffered with sore hips and back for at least 12 months now. I would recomend it. Our valued retail partners are authorized to provide warranty service, and can do so promptly and efficiently. iComfort has a wealth of firmness options for customers that want an in-store experience, but with some concerns over durability for some sleepers.. For those that are open to trying online options and want a long term mattress, see our list of the best rated mattresses. Serta iComfort is one of the most recognizable Serta brands. HINT: Shoes can also cause back problems so pay attention to the soles & heels. No more joint pain and cooler. Our team thoroughly researches and evaluates the recommendations we make on our site. I have owned two icomfort mattresses. Both Serta and Beautyrest are owned by the same parent company, Serta-Simmons. It was so comfortable for the first few months and then, I began to notice I was waking up in the morning with severe low back pain. We purchased an iComfort mattress in September 2012, and it is already broken down. We rotated the mattress every six months or so like you are supposed to do, and just like other memory foam mattresses we have had, this one started getting deep body . Just pay extra attention to the different return policies and in-home trials provided by each retailer. Even reviewers who regularly wake up sweating say the cooling cover and additional cooling foam helped them stay more comfortable through the night. I'll never buy another Serta Mattress since they obviously don't care to stand behind their claims that i-Comfort Series is 'revolutionary' and is worth the good money I paid for it. I tried to do a warranty with them, but it was denied by Mattress Firm. It will have more give to cradle your shoulders and not create pressure. Upon inspection, it was physically obvious when seeing the inspector use tools to access the issue. This is absolutely the worse mattress Ive ever tried to sleep on.Only had it a few months and its killing me ,toss and turn all night and cant get comfortable.Its pretty bad when you can sleep on a motel mattress but cant sleep on your own. Try for 120 nights w/ free shipping on all mattresses: California King, King, Queen, Full, Twin & Twin XL. Memory Foam Showplace through amazon had the best selection and pricing for this combo. My husband can no longer sleep in the bed as he wakes up in agony each morning from back ache and I now have back problems too. Any purchase directly from Serta.com is covered under our 120-Day In-Home Trial. That is why we offer a 10-year limited warranty that covers manufacturing and workmanship defects. Update 4/2020: Mattress still very firm. The pros: Multiple different firmness hybrid mattresses available online and through retailers. Upgrading to an extra layer of cooling foam may provide enough relief for some people. Effect of firmness of mattress on chronic non-specific low-back pain: Randomised, double-blind, controlled, multicentre trial. BTW, I just don't use the adjustable feature, but I really don't spend a lot of time hanging out in my bed. A few reviewers say the smell persisted for several days. Ordering was easy, follow up was excellent, and delivery went smooth. If that makes sense. I sleep more peaceful and well rested when I wake up. I drooled for the first time since i can remember. Bought an icomfort bed in 2015 and it had a 10 year warranty and neither the dealer nor serta took responsibility for lousy workmanship on this product so beware of Serta matresses. After having the same experience twice I'm now shopping for a new mattress only a year and a half later. iComfort by Serta CollectionWith the latest iComfort, cool, comfortable sleep is the priority. Best for Warm Sleepers - Serta iComfort Hybrid Mattress . Their warranty is 15 years for normal wear and tear if there is any discomfort issue with the mattress. While buying through a retailer may be more convoluted as pricing and naming tactics can make comparison difficult.With a focus on foam technologies, iComfort offers carbon fiber memory foam, gel infused memory foam, and aerated support foam for extra cooling. They will continue to create detractors like myself who will write at least 100 reviews. $--.--, Offers the perfect balance between soft and firm, with a smooth top that conforms to your shape. Mattress prices can vary quite a bit based on size, materials, mattress type, and any special features. iComfort's mattress collections are sold in two ways -- in-store and online. Search doctors, conditions, or procedures . Beware, and shop around unless you don't mind paying $40 per month to sleep on a mattress. I am going to have a love affair with this bed. Both my husband and I are currently suffering with back problems. It was a hair from 3/4 of an inch. I cannot believe they sell this junk. Write a review. *All metrics regarding customer sentiment are based on aggregated public review content, including reviews that have been submitted to this site and elsewhere that have been evaluated by our data science team. This experience has shown me that CR is no longer a good source for researching products before I purchase. My girlfriend absolutely adores soft memory foam mattresses and even she has trouble staying comfortable on this one. Quickview . Cooling foam options. )This mattress is not cheap, but we shopped around and it compares favorably to the $3000 to $5000 mattresses at the over-priced mattress stores. Even though I had a verifiable Serta mattress, they were not going to help at all or come up with a friendly work around to help out. Looking to upgrade your comforter or duvet? Designed to keep the warmest sleepers cool. THIS SH*T IS UNDEFEATED. It was determined to be defective and luckily we are getting a replacement. None of Sertas products have been recalled within the past 3 years. I will definitely being reading reviews before I purchase my next mattress in the coming days. My wife and I now have a 'hill' down the middle of the mattress that limits your sleeping space to your own body cavity hole. Weve specifically designed this mattress to keep even the warmest sleepers cool. Its very comfortable mattress. Is really good quality, feel more comfortable than my previous mattress! . Raymour & Flanigan is no help whatsoever! Terms of Use. He said if it was not 3/4 of an inch or more they would not honor the warranty. so far we are loving this mattress. While we strive to provide useful metrics for the benefit of shoppers, we cannot certify their accuracy at any given time due to potentially incomplete and inaccurate data sources.Furniture shopping is an oftentimes tedious and mundane task. My second warranty mattress was not free. We are very pleased with our choice and wish we had purchased it sooner. Always good support (I've got two crushed vertebrae in my back + a crooked spine). Durability issues with no warranty support, Back and Hip pain, along with a high heat transfer and many sleepless nights. This is going to be costly for me as I am an 84 year old widow on a very fixed income. Nighty-night. Although most customers like the initial feel of their iComfort mattress, there are some who have brought up issues with the longevity of their mattress. The firmness helps my back pain and is extremely comfortable. It's basically fixed my irregular sleep, my restlessness, and practically gave me advice on opening a Roth IRA. Dismiss The Serta iComfort mattresses are specially designed to provide support and cooling, but they come with another unique feature: You can customize the foam or hybrid options and upgrade from a basic bed to the mattress of your dreams. Gives great comfort with back support. Check out our picks for the best comforters of the year, plus how to choose the best one for you. I've filed a BBB complaint and Consumer Affairs report. Serta iComfort CF4000 Quilted Medium Pillow Top 17" Hybrid Mattress. Not only do the dips create back issues, but you have to roll up into the middle of the mattress over time because each side that is slept on eventually compresses on the ends. What is the difference between the iComfort and the iComfort Hybrid? While looking at national averages can give a general idea, such numbers usually do not include factors which may affect the final price, such as local labor hourly rates, material costs and any local permits required for the North . I suffer from back pain so the i-Comfort Hybrid series in firm (Fundamental model) seemed like an ideal replacement for my 10-year-old inner spring Sealy mattress. I have no problems feeling like I am stuck in it and I LOVE the zero motion disturbance - doesn't feel like the mattress is moving around with you. Serta iComfort CF1000 Hybrid Medium Incredible. Don't fall for the 100-day satisfaction sleep guarantee because 100 days is not nearly enough time to give a true assessment. Very comfortable. No backache or leg pain. I would recommend this mattress to anyone. Serta takes the easy way out to find a reason to not warranty a known issue. Standard delivery gets the mattress to your door. Very comfortable. The resulting slope puts a lot of strain on your lower back. So they only pick inspection companies that agree to their deal, kick backs in return for blaming the consumer.This thing will absolutely not last you. So i get i am likely writing this too early, but let me tell you this is literally the best mattress i have ever slept on. It's a shame they are short sighted. I have slept on this for about nine months. Within 1-2 days of your order being placed, our delivery partner, RXO Logistics, will contact you to schedule out a delivery date and time based on when they expect to receive the product(s). The allergy started as a slight itch and has progressed to the point that I cannot sleep on the mattress. I suffer from back pain. The firmness of the cooling upgrade will offer great support for these sleeping positions. We do not recommend applying liquids to the product; Applying liquids may stain the fabric and make the soiled area worse; Moisture or chemicals applied directly to the mattress can cause premature breakdown of the foam and damage the product. I have not had any problems with these health issues when I avoid the iComfort bed. Every time someone comes over to your house they'll want to sit on it and demo that fluffy stuffed goodness. This variety makes it easier to find the ideal mattress for any sleep needs. You'll be glad you did. Currently, I am sleeping on the floor, (which is way more comfortable than the "firm" mattress I bought. Serta was founded in 1931and has been based in Illinois ever since. The mattress is very comfortable and provides just the right amount of cushion and support, Very comfortable mattress with high quality materials. Customers are left high and dry. Serta mattresses include gel memory foam allowing for enhanced air flow and motion-isolating support. I can sleep on RV cushions and have a better night sleep. Considering this is my second mattress and I remained loyal to the brand, I had hoped for loyalty in return. (I'm still scratching my head that this foam mattress sleeps cooler than my previous coil mattress, as coil mattresses are supposed to sleep cooler and that very fact deters people from buying foamodd. According to its website, Serta uses eco-friendly components in its mattresses and prioritizes saving energy and reducing waste in the construction process. Not too soft nor too firm. Other people mention the good support it provides for back sleeping. This edge support helps prevent sagging and roll-off, whether sitting or sleeping, for a durable mattress with longevity. It was a hair from 3/4 of an inch. Since most. Good mattress for the first year or so, then support degrade after that. I recall their warranty is 25 years. The iComfort Serta mattress is specially designed to keep sleepers cool. We include products we think are useful for our readers. Then go for it! A hybrid mattress combines coil support with comfort layers made of materials like foam or latex. I can relate with the person in another review who talked about waking up every morning like you have been in a fight, that is exactly how I feel. Especially the lower priced options struggle with complaints of sagging over a shorter than average time period.Is long lasting comfort a priority? I was able to sleep on a Saatva firm mattress when visiting someone for three nights. 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