The reps who have answered the phone have been Rude,unhelpful and a huge lack in knowledge when it comes to answering questions to an account holder. He will occasionally put on a limited scope attorney for specific things like Discovery. Please include your name and loan number on all requests. They have a 24/7 virtual agent, The best way to speak to an actual person is to call the customer care center at 1-800-315-4757, Monday through Friday from 6:00 a.m. until 6:00 p.m. MT. I filled the letter out last year and sent it back. Computershare, an Australian based global financial firm, owns SLS. I fought for two months to get things corrected so I did not have to pay late fees. The complaint has been investigated and resolved to the customers satisfaction. mortgage bad roof: sls mortgage class action lawsuit 2018: the number of late insurance claim payouts: where to cash insurance check: how to cash a check with two names: do i endorse a check made out to me: send me a check to cash: bb&t homeowners insurance: how long do banks hold settlement checks: us bank endorse insurance check: pennymac claims Written requests can be sent by mail to: Specialized Loan Servicing LLC P.O. Box 636005 Littleton, CO 80163-6005 Attention: Customer Care Support. They have also denied me the conditions of my loan for my interest rate was to be decreased if it became illegal--which it did to force Countrywide into bankruptcy. I made my payments on time . They can not provides facts and details about this account while mismanaging this account and not keeping it up to date with accurate balances for over 12 months.. There is $115.00 dollar charge that was explained to me as being a legal fee?? I don't know what to do I really don't know what to do I feel like I've been screwed over not because of my own doing because Bank of America and SLS dropped the ball not me! I would love for someone to look into my situation with SLS. I have the facts and details, so do they I have provided bank statement verification to them. The Supreme Court weighed in on a class action lawsuit filed 10 years ago against Quicken Loans, now Rocket Mortgage, regarding its appraisal practices during the financial crisis, in favor of the . Sept 27th 2020 I seen they reversed the payment back into checking account. I'm a veteran and have never use my VA loan and because I was dumb enough to take on all this debt in my name and I can't pay my bills. If mortgage companies have ripped you off . If anyone has information about the class action lawsuit, please email me at sahar.el.69@ gmail.com. Is there a class action against them WASHINGTON, D.C. 12/23/20 784.27 They will also request a $5,000 service award for the named plaintiff's services during the class action lawsuit. Their report alone dropped my credit rating 110 points. You should consult with a lawyer to go over your case. I also received a denial to my loan modification on that day for "incomplete paperwork". Baracks SLS Pay-to-Pay Mortgage Lawsuit is Case No: 1:20-cv-00701, filed in the United States District Court for the District of Colorado. Also they are foreclosing on my house as of now. I have always paid my mortgage on time for the past 5 years. The next door neighbor (also the buyer) locked me out yet no deed change has been filed. https://mortgageorb.com/specialized-loan-servicing-facing-class-action-lawsuit Check your signatures, make sure your file such as signatures or promissory notes, are not altered. This company is truly frightening to deal with. Ask your previous lender, who owns your loan. Top Class Hello, how do I become part of this class action lawsuit? It will take 10 days for them to review my account and see if I am eligible to have the PMI removed. So ok I called them every month to make payments, so their information should be accurate up to date and have correct balances. CLASS ALLEGATIONS 51. nick634485@yahoo.com They refunded my previous two payments after withdrawing the funds and having them for three weeks simply because they demand that I send payments via Western Union. SLS has provided false information to the credit agencies. I asked if they could email me the form. Called you before 8:00 AM or after 9:00 PM. Plaintiff did not receive any demand for the balloon payment due on April 1, 2015, and continued to make monthly payments. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. They need to be stopped. A: This is an action that addresses Ocwen's servicing of loans, including the handling of WA State Attorney Generals office fails to support the home owners. We were with BOA and then somehow ended up with SLS after we paid down another 20, 000 towards the equity of our home. Be careful coming to Los Angeles and near the small cities between Monterey through San Francisco,. This SLS threatened us with foreclosure 3 times. So the amount to be applied with the 538.38 and 1076.00 in suspense was $1614.38 I had yet it was their error. As of 4/2021 there has been not one statements in 12 months that had accurate balance with detailed payment history on it for this account. 2nd appraisal on my house for quick/short sale done in 3/2021. You can submit a complaint about bad customer service too. The company is a publicly traded company and invests / or operates a variety of financial companies. Balance never goes down. We had a death in the family and I inherited the nightmare from them. This comment was posted by a verified customer. In early 2015, defendant Specialized Loan Servicing LLC (SLS) began servicing plaintiff's loan. They have caused us thousand of dollars. They returned our payments for several months saying we had insufficient funds. Class counsel plans to ask for up to $1.25 million in attorneys' fees and expenses from the settlement fund. You can also make a, If you think you have been harmed by SLS you can make a compensation claim. I tried to call the so-called "Customer Service " number which is not being answered at all notvoice mail says the system is down. shellpoint-mortgage-servicing-facing-fdcpa-class-action i-am-in-the-middle-of-a-lawsuit-i-filed-against-shellpoint-mortgage-20150809679700.html classaction-lawsuit-201709161101727.html A 2 star rating . I have never heard of a company that does not have their reps answer their phone with their company name as well as their name so you know which company you have reached and to whom you are speaking with and that is horrible unacceptable lack of customer service to say the least. They just wants to force fraud foreclosure without any real reason, I been trying to get help past 6 month with my loan nothing but run around the scam. which we owe 0 to them, they are completely insane, I do have a great lawyer working on my case against them, I also am incl. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Earlier this year, Specialized Loan Servicing agreed to a settlement that will resolve claims regarding unfair lender-placed insurance. SLSs main phone number is 1-800-315-4757. Announcements: October 20, 2021 - Consumers who received claim checks as part of the settlement with Ocwen should contact the DFPI to verify that the claim check is still valid and can be cashed.By the Summer of 2022, any unclaimed funds will be escheated to the State of California for safekeeping. So each time I went to the doctor I would not get help. Class action lawsuits are found in every state, but states like California, New York, Florida, New Jersey and Texas tend to have the highest number of class action complaints filed in America. to the Consumer Finance Protection Bureau, the Federal Reserve, or a regulatory agency for SLS. How can I get info about filing suit against SLS? According to the lawsuit, instead of homeowners directly paying the insurance . Is this legal? Dear Deb, More bothersome is that every copy of my loan has been falsified with effort to remove Countrywide's name and replace with one of theirs. agapepro2000@hotmail.com, Please email me if there is a class action lawsuit against SLS. 04/21/21 704.25 Share your complaint against SLS today. Their general fax number is: 1-720-241-7218. These are some of the common questions we hear about SLS: . Listen to the crimes and we are paying for these banks that got free government money/bailed out still committing crimesattorneys need to come together for every state to help homeowners with class action lawsuitwe hold alll the proof. These people are ridiculous evil and downright dishonorable liars. Specialized Loan Servicing Facing Class Action Lawsuit So I explained to her everything and she told me I have been disqualified from the modification because I didn't pay before December 30! B, Docket Entry No. 11/25/20 100.00 SLS added fees to my account, with no documentation to show any information for the fee, I was given 2 different reasons, 2 different documents,same fee . Generally class action lawsuits are meant for groups of people who all suffered the same relatively minor harm. A loan servicer can choose to service loans that they themselves originate and/or loans made by other companies. The bank is guilty of repeatedly violating the Fair Debt Collection Practices Act (FDCPA), court rulings, Fannie Mae's governing guidelines, and the rights of American . I made 2 payments during forbearance that were returned. Kept requesting more documents. Class Members who want to be excluded from the terms of this settlement or object to it have until March 2, 2019 to do so. as of 04/26/2021 the total amount that they have received from me is well over the 19,406 SLS. Take your complaint beyond customer service and get a real resolution. And didnt understand what was going on. Is Specialized Loan Servicing the same as SLS? why would it take that long and why in this day in time would you have to mail it and not put it on line. Q: How does this settlement hold Ocwen accountable? Was told they could not due that. I have been fighting this company since 2013. 52. A class action lawsuit is being filed against Chase Home Mortgage LLC and JPMorgan Chase, N.S. No mortgage solicitation activity or loan applications for properties located in the State of New York can be facilitated through this site or by calling 1-800-315-4757. However! So that is why I only paid 538.38 so I could then use my money just sitting in a account??? Their general fax number is: 1-720-241-7218. . I was able to get my PMI off. SLS would not inform me of what the modification payments would be. We called that bank several times getting nowhere until we were told SLS should have never had us call there because they had nothing to do with our loan. If there is anyone out there that can tell me where to start let me know. Is everyone aware that SLS is a "Collection Company" -- not a bank!! All taxes insurance included.. Countrywide, Bank of America, SLS, NYBank of Melon are all involved in scamming homeowners out of their monthly mortgage payments and their loans are falsified. PLEASE add gailyn.williams@gmail.com to this lawsuit! They join together under one large lawsuit rather than file individually. None of these companies operate legally. (J. in Mortgage Foreclosure, annexed to Kaufman Decl. If you are interested in helping me in this case please contact me:). If you think you have been harmed by SLS you can make a compensation claim. Other companies may be representing paid options for making mortgage payments as the only options available to consumers, even when there are free options. . Now we dont get behind but after living in the same home for 19 years our balance is still not were it should be, only 41,000. 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