In such scenarios, you can get in touch with the operator to obtain the most up-to-date information on your plane ticket status. In September 2020, the Central Bankruptcy Court in Bangkok ordered the airline into a business rehabilitation program. Why do foreign men like Thai women? Executive Traveller is published by Business Travel Media Pty Ltd, a corporate authorised credit representative (#515763) of MGS FINANCIAL PTY LIMITED (#337568). Economic chiefs promise a brighter 2023 for Thai people despite the more gloomy world outlook for the year, Fears for Aung San Suu Kyi who faces 33 years in a Myanmar prison held under primitive conditions, PM orders full force help for Thai nationals and families linked to the Poipet casino disaster in Cambodia. It's more the lack of communication . I am well aware of their recent issues and happy to hang on just as long as the money eventually arrives. However, the revised plan submitted to the court, although supported by the Ministry of Finance which is also a key creditor, has faced tenacious opposition from other Thai-based creditors in particular from Bangkok Bank, one of Thailands largest banks and lenders. But today theyre averaging 17,554. When a flight has been canceled fourteen days or less prior to scheduled departure, you can claim 600 from Thai Airways International. Select the Cancel option to make the process ahead. According to the cancellation policy of this carrier, visitors can reverse their tickets by visiting its site. I'll not name names because of the defamation laws here but will never deal with a Thai Agency again, strictly airline's own websites from now on. Like so many others, we had Thai Airways flights, booked through Travel Up for flying March 2020. expand_more. below, then click 'Submit'. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). Return trip. Refund payments paid through credit cards and other means, to be complete by the 31st of January 2024 Under revised provisions, agreed by the court on Thursday, these payments are expected to be paid, in many cases through the refund of credit card payments, to passengers by the end of January 2024. This website is best viewed with Chrome, Firefox, Safari and Internet Explorer v.11 or higher. Several flights on THAIs flight map have been forced to cancel. Jennie Barber was awarded a full refund of 2,523.42 to cover the . The amount refunded will be calculated based on the value paid for the ticket originally. Find the lowest prices for flights from Chengdu to Kuala Lumpur and enjoy award-winning service and in-flight entertainment from Thai Airways See all great offers! . Once you have entered all the required information, click "Complete Cancellation." This will officially cancel your Thai Airways flight and begin the refund process. 2023 Thai Examiner. It appears that the airline, kept alive by cargo freight income and the protection of the court through the pandemic emergency, has made substantial progress in trimming its previously huge cost base while capturing market share as the country reopened with other international airlines, for now, scrambling after richer pickings while others are not able to compete on routes to Bangkok as before. Denied boarding By accessing the main site, a tourist can obtain a refund from Thai Airways. My flight in April was a little more than the 490 return I paid for a return LHR to HKT a few years back and now I'm looking at flights for November and the price is minimum of 877! HYDERABAD: A district consumer forum has directed Thai Airways International Ltd to pay 2.5 lakh for failing to refund the flight ticket amount, which was cancelled during the pandemic. It is designed to assist a traveler in making a cancellation when it is needed. Reversals can occur for a variety of reasons. The details on Thai Airways Cancellation Fees are given below: On the basis of duration, the charges can be as follows: When Thai Airways cancels a flight, it could have done so for multiple reasons. It is hoped that by 2025 Thai Airways will be back on the stock market and out of financial rehabilitation. Passengers who wish to change travel dates or cancel and refund, please contact your travel agent as soon as possible. Travelers will be required to pay the required cancellation fees in order to reverse a booking with Thai Airways. Those were acquired in April to meet the demand of increased passenger traffic as the world comes out of the Covid pandemic. I'm curioue to see how long people have waitied for refunds from Thai? Well send you an email containing the activation link. At times, for many reasons, the airline can cancel a travelers booking. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. Talking point: have you given up on airport WiFi? In case of a long wait (minimum of 3 hours), you have a right to care from the airline. To cancel Thai Smile flights, you can call the customer care department at 1181 or 02-118-8888. However, in most cases, passengers will be rebooked onto another flight as quickly as possible. The airline which carries out the irregular flight is responsible for granting you these rights. I'm still waiting. It is reported that part of the deal reached on Thursday with the bankruptcy court was to begin refunding customers who bought tickets before Thai Airways moved in May of this year to file bankruptcy. Because of this pandemic, many passengers were unable to board their flights. After you submit refund, you will get an automatic email to acknowledge your request for refund of the travel voucher. Whether you may wish to cancel a flight within or after one day of purchasing, this policy will provide you with every opportunity to do so. However, Bangkok Bank, a key dissenting creditor in a submission to the Central Bankruptcy Court has expressed its doubts about the firms high-flying plans to find further credit which includes an expressed intention to relaunch itself on the stock market by 2025. On Thai Airways, partial reversals are not possible. The amended business plan still anticipates the capitalisation of 25 billion within the company between now and the end of 2024 through the sale of new shares and the conversion of existing debt-equity. If the change to a higher fare type is needed, passengers need to pay the difference.-Passenger can choose to fly via another destination in Europe. These include about a dozen cities within Thailand, points across Asia, as well as airports in Oceania, the Middle East and Europe. The . In accordance with the EU Regulation a delay occurs when a flight is delayed beyond its scheduled departure time by 4 hours for flights of more than 3.500 km, by 3 hours for flights between 1.500 km and 3.500 km as well as intra-Community flights of more than 1.500 km, and by 2 hours for flights of up to 1.500 km. Flights were cancelled by Thai Airways. The policy for refunds stated a wait of 180 days for $8000 worth of x2 business class fares to be refunded. Both of these ways have the same goal: to make your revocations easier. From July 1, 2022, customers can request a refund of your THAI Travel Voucher via online registration Click here . Our contact centre in Bangkok is available on email contact@service.thaiairways.com and on +66 2-356-1111. Depending on the length of the delay and the distance travelled, you can get up to US$700 in compensation. All rights reserved. Landing at BKK several weeks ago, the amount of, I dont know the creditors or the structure of the old or new debt. In case of more than 5 hours you are entitled to a refund of your ticket within seven days for the parts not used or for those parts already used if your flight no longer serves its purpose, and when relevant, a return flight to your first point of departure. Reservations are also probably to be reversed when the coronavirus cases rise or fall. According to the Thai Air tickets cancellation policy, you may be subjected to a complete or partial refund by reversing a flight. I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend. The airline has faced financial problems since last spring, leaving a trail of passengers who had flights cancelled waiting for refunds. All rights reserved. We also use third-party cookies that help us analyze and understand how you use this website. We can't and won't accept accountability for their acts. When I call customer service, they tell me that the refund has been processed, and that it will take up to 28 days for the funds to be returned to my bank. In its judgement, on Thursday, the court reviewed proposals to amend the plans in respect of creditors abroad who are threatening to seize Thai Airways aircraft because of outstanding debt despite the bankruptcy process. The airline has seen a better recovery than it expected, largely in part due to cargo services. These cookies will be stored in your browser only with your consent. Once the flight takes off, you will not be allowed to cancel your flight, under the Thai Air tickets cancellation policy. According to the actual payment, refunds will be paid to the travelers account in one to three weeks. In case of more than 5 hours you are entitled to a refund of your ticket within seven days for the parts not used or for those parts already used if your flight no longer serves its purpose, and when relevant, a return flight to your first point of departure. Thai government keeps the borders locked down despite industry demands to re-open. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). . Thai Examiner uses cookies on its website to give you the most relevant experience by remembering your preferences and repeat visits. Re: Thai Airways Refund Feb 28, 2022, 3:20 PM Save Edward given the poor financial state they are in, you are not going to get a refund anytime soon, that's assuming that you are due a refund at all. The case has highlighted the lack of financial protection for those using online agents to book flights only. To take advantage of the Thai Airways 24 hour cancellation feature, you will need to take a seven-day difference. The airline buckled under the pressure of US$9.8 billion in debts and the worldwide travel downturn. Click on it. A key part of the plan given the green light by the Central Bankruptcy Court which communicated its decision by digital means, was a plan to refund passenger prepayments made before the airline filed for bankruptcy in May 2020. It is mandatory to procure user consent prior to running these cookies on your website. Login now. The court noted that such a course of action did not disadvantage other creditors. Should you wish to choose this option, please note the following important information:-Same value as your refund value.-Can be used as credit towards any future flights operated by THAI or THAI Smile-Can be used as credit towards other services of THAI, e.g. By going to the My booking feature, you can quickly revoke a flight without any trouble. The Central Bankruptcy Court in Bangkok, on Thursday, approved key elements of a revised business reorganisation plan as part of efforts to restructure the debts of the countrys flag carrier Thai Airways. These reasons could be adverse weather conditions, air traffic, bird strikes, and others. All rights reserved. Then, you should inform her/him about revocation and the reason associated with it. Thai Airways Refunds due to Covid - any luck? To cancel via online follow these steps,1. Customers who had booked flights and accommodation from an agent were protected by the package holiday rules, as were those who bought flights directly from the Thai Airways website and paid by credit card. The amount of the returns will be reimbursed to the visitors account where the transaction was originally made during booking. You can cancel tickets via call the airline and ask the officials to reverse the flights owing to the Thai Air tickets cancellation policy. But opting out of some of these cookies may affect your browsing experience. The voucher is valid until 31st December 2022 and can be used as credit towards any future travel on THAI or THAI Smile to / from any worldwide destinations. Furthermore, choose your plane ticket and hit the Cancel tab.4. Thai Airways flies to nearly 84 destinations in more than 37 countries, with four different flight classes, which are Economy Class, Premium Economy Class, Royal Silk Class (Business Class), and Royal First Class (First Class). These cookies do not store any personal information. Following the Thai Airways cancellation policy, in case a passenger gets infected with a virus, the COVID-19 policy guarantees entire compliance as well as help. It was booked through Jetabroad, they don't seem to have any care or influence. Thai Airways finally given bankruptcy protection in Sept. Visit www.thaiairways.com for more information. Also, the flight has to leave from a European Union Airport. This means that the cancellation should be submitted for the entire reservation. I've twice emailed the Sydney Thai office but as yet not a single reply. Re: Thai Airways Refunds -- Latest Info? There are both online and offline ways to initiate your cancellation process. I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend. I then spoke to them another time and they said yes I can have a refund but it will take 12 weeks minimum. Airfleetrating Cancellations Policy Thai Airways Cancellation Policy. For contact information to your local THAI office, please press here. Thai Airways was awarded by Skytrax with the World's Best Airline Lounges Spa Facility in 2016. Log in below. Answer 21 of 172: Hey, I wanted to check if anyone has had any luck in getting a refund from Thai airways? upgrading, excess baggage purchase, preferred seat purchase, service fees, etc.-Valid until 31 December 2022.-Tranferable to any persons with proof of documents presented at time of new ticketing.-THAI reserves the right to change terms and conditions without prior notice. 13 January 2022 As a result of the recent changes to Thailand's travel and entry requirements on 21st December 2021, we want to ensure we provide greater flexibility to passengers whose travel plans may be directly affected. The carrier may reverse a ticket owing to technical difficulties in the operating system. Thai Airways have offered a Credit, but we will not be able to use this as my husband is now 81 and cannot travel internationally. The Corporate Image and Communication Department of Thai Airways International Public Company Limited (THAI) has clarified that due to the temporary suspension and disruption of operations following the COVID-19 outbreak which resulted in a significant number of passengers being unable to travel, THAI has offered to accommodate passengers who Booking flights with Thai Airways under $99 fligh deals.Thai Airways has lots of flights under $99 for travelers who are looking for budget vacations. Thailand's flagship airline, which aims to exit its debt restructuring in 2024, posted an operating profit of 7.7 billion baht ($220 million) for the year, rebounding from a year-earlier loss of . But don't start your shopping spree yet, the refunds are expected to be finished by the end of January 2024. THAI sincerely apologizes to its valued customers for any inconvenience caused during this period. Whether this also applies to simple refunds is debatable. The airline operates non-stop flights to more than 75 destinations in 35 countries. A woman who took on British Airways (BA) in court without legal representation has won her case in a row over flight vouchers. THAI operating direct services between New Zealand and Thailand It's completely free and we'll never pass your information on to Birth certificate, identity card or passport must be presented for children or infants. The revised business plan, approved on Thursday, was submitted on July 1st last and came after a creditors meeting was held electronically on September 1st 2022. Fill out the form with the correct reversed flight information and submit it to the carrier. Already have an ET account? Hi Guest, join in the discussion on Or else, you can connect with the airline over the phone before departing for the airport in such circumstances. Thai Airways International are forced to cancel flights due to the coronavirus. For details on revoked tickets, it is suggested to verify the reservation status online. Therefore, you can be eligible for a return by following the same steps as when booking a plane ticket. Prayut to make his move for a third term but is the battle for power already lost to Pheu Thai? Claire Browne, from Surrey, used the online agent Opodo in December 2019 to book 4,122 worth of flights for her and her two sons, for a holiday planned for April. The amount to be refunded, under the revised plans approved by the court, will be linked to the value of the tickets paid for by the customer. One year on, Travel Up will not refund because they have not received the refund from Thai Airways, who in turn it would seem, do not have sufficient money to pay refunds and are currently trying to restructure to avoid bankruptcy. In this tab, you only need to enter your flight details as asked. It has been designed with a variety of travel factors in mind. The Guardian understands that there are thousands of people in Brownes position after asking for a refund rather than a voucher, not only with Thai Airways but with a number of airlines. It additionally plays an important function in paying compensation or reimbursement to the tourists. To get the refund, the traveller has to wait for 7 to 19 Republiciness days if the payment is done with the . Read Also: Thai Airways missed flight policy How do I get in touch with Thai Airways Refund just landed on the Amex. Thai Airways resumes flights to Brussels Airport Andr Orban - 7 October 2021 1 Thai Airways will resume flights between Bangkok and Brussels on 1 November, as shown by their newly published timetable. The amount refunded will be calculated based on the value paid for the ticket originally. In 2017, the airline lost US$67.2 million. Can I avoid the 14 day quarantine in Thailand if Ive been vaccinated? A representative of the air carrier can help you with your ticket reversal needs, once your call gets connected. You can select the most convenient one as per your comfort. 9. Care for passengers while waiting may be declined if the provision of the care would itself cause further delay. Assuming that a carrier like Thai Airways reverses a booking because of natural calamities, a flyer will not be paid any reimbursement. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Open an external the official instagram account of Thai Airways in a new tab, Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. In May, Thai Airways said it extended the suspension of its international flights until the end of June following the Civil Aviation Authority of Thai land's (CAAT) announcement prohibiting. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. Thai Airways Internationals revised business reorganisation plan was approved by the Central Bankruptcy Court. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Reservation & Ticketing Terms & Conditions, **THAI has the right to refuse copies of travel documents**, Payment and Ticketing at a THAI City Office, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Optional Services & Fees on Code Share Flights. expand_more. Notwithstanding this, THAI remains committed to extending the utmost attention and care to all customers who have pending ticket refund requests. Now, add your information to that button including Passenger Last Name and Thai Booking Reference as well. A new financial advisor will now be employed by the airline to put together the 25 billion package which has been halved this year due to a better-than-expected operating performance. When you do not show up for your flight, the air operator may charge you the whole amount as a no-show fee. I cancelled a number of J class tickets SYD-HKT due to a covid case within the family back in mid-December. Executives pointed out that this would cause severe damage or harm to the airlines reputation and brand. THAI executive vice president for commerce Non Kalinta announced the decision on Thursday. Under revised provisions, agreed by the court on Thursday, these payments are expected to be paid, in many cases through the refund of credit card payments, to passengers by the end of January 2024. Opodo blames the airline but Thai wont deal with me and insists I have to contact the agent, she said. expand_more. Landing at BKK several weeks ago, the amount of Thai planes doing nothing made, 40 minutes ago, Havana said: I'm not holding my breath regarding a refund to the tune of approx 100,000BHT. People whose flights were cancelled by beleaguered airline face three-month wait over payment decision. The Ministry of Finance and other creditors for the airline have approved the restructuring plan that the bankruptcy court just gave the green light to. Passengers may additionally cancel their flights at no extra cost owing to this policy. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). Its clear the size of debt was potentially too big to let it fail. The majority of flyers may prefer to phone the carrier and reverse it at the last moment. They will hire a financial advisor to nail down a debt-to-equity conversion recapitalisation over the next two years of about 25 billion baht, about half of the previous goal. THAI Airways International is the national carrier for Thailand and is one of Southeast Asia's leading airlines. The plan was submitted last month and the airline will now start on a course of financial restructuring. Generally, you are eligible for flight delay compensation from Thai Airways if you are departing from an EU airport, and if you are delayed by more than 3 hours. Fill out the form, and within 20 business days, you will get your refund. Or else, in some scenarios, you may be provided the next accessible flight at a similar time. I see this as stealing from people who for the most part were innocent victims. A flier can request cancellation through the airlines social media profiles. Well send you an email to re-activate your account and enter a new password. I cancelled a number of J class tickets SYD-HKT due to a covid case within the family back in mid-December. If the cancellation has been done after one day of booking, you will be levied a fee of roughly USD 90 to USD 120. How to Apply for Money Back? Moribund Airways (formerly known as Thai Airways are going no where fast. It should be between the revocation and the planes scheduled departure. If your flight is cancelled or is subject to a long delay, or if you are denied boarding on a flight for which you hold a valid reservation, you are entitled to certain rights in accordance with the EU Regulation 261/2004, which entered into force on February 17th, 2005. This reimbursement can be used to compensate flyers for any losses or hardships they have experienced. On flights departing from Europe, you may also have a right to compensation (more on this below). All rights reserved. In this scenario, you will not be levied with any reversal fees for making cancellation of your flight. The airline has promised to refund customers within six. Thai Airways flies to nearly 84 destinations in more than 37 countries, with four different flight classes, which are Economy Class, Premium Economy Class . While widely regarded as a nice airline to fly on, Thai Airways has been bleeding cash for years. Book Flights from Kunming to Jakarta with Thai Airways. No one arrived. Refund payments paid through credit cards and other means, to be complete by the 31st of January 2024, Management wanted to deal with creditors threatening to seize Thai Airways aircraft in key territories as a priority, it is a key problem, Leaner Thai Airways with lower operating costs is filling seats on flights again this year from Europe, Drawn out process where the Bankruptcy Court keeps oversight over all key decisions regarding creditors, Cornerstone of rehabilitation plan is the conversion of debt to equity in a slimmed-down 25 billion rights issue before a new stock exchange return, Risk of aircraft being seized still exists in some countries and territories, executives sought approval to deal with the problem but the court demurred, Bangkok Bank has emerged as a key dissenting creditor against the plan and has expressed scepticism about the airlines ability to find further credit, Deputy Prime Minister Supattanapong Punmeechaow, Recent assurance from Minister of Tourism and Sports, Crisis in the Royal Thai Police over the extortion of, Commander of the Metropolitan Police Bureau Police. Didnt receive an activation email? If youve forgotten your password, simply enter your email address BOOK TIMETABLE Additional Services Return One - Way From To Returning : Promotion Code. Refund your THAI Travel Voucher. Please note that articles are not posted to the forum instantly and can take up to 20 min before being visible. Today, Thai Airways may be canceled for multiple reasons. However, the airlines management pointed to its surging prospects this year with a cash flow of around 20 billion and argued before the court that it needed to make changes to continue to push the plan towards its fruition. 5 reasons you shouldn't bin your boarding passes, What to do when an airline cancels your flight, New ways for airlines to win your business, Australia's airport mask mandate will soon come to an end. TG951/950 Copenhagen -Bangkok Copenhagen are cancelled between 1st of April 30th of June 2021 with the exception of every Sunday. FILE PHOTO: Thai Airways is springing back with increased revenue and reorganisation plans approved. Thousands of passengers who had flights cancelled last year by Thai Airways will have to wait another three months to discover whether they will be refunded or have lost their money. 3. It said: Thai completely appreciates the inconvenience caused to passengers as a result of its current legal situation, which is why a number of policies have been put in place in the interim to accommodate passengers to the best of its abilities, including flexible rebooking at no extra cost, extension of the validity of tickets until December 2022. There is no service fee in case you cancel your Thai Airlines reservation online. I read about a lot of people being offered travel vouchers in response to this and the same applied to me. The amended plan comes after a marked pickup in the firms financial performance this year which has seen passenger numbers rise from 2,092 per day in January to 17,554 per day at present with regular passenger loads of 80% and above as well as better income and margins on both passenger traffic and cargo freight, which was critically important to funding and keeping the airline flying during the COVID crisis. No . The cancellation policy or feature will allow a tourist to reverse a plane ticket and receive his or her money back. Signing up with Executive Traveller only takes a second and lets you Start on a course of financial rehabilitation a return by following the same goal: to the. Reservations are also probably to be refunded, under the pressure of US 9.8. Her/Him about revocation and the worldwide travel downturn your local Thai office, please contact your travel agent as as... Correct reversed flight information and submit it to the airlines reputation and brand status online are! Copenhagen -Bangkok Copenhagen are cancelled between 1st of April 30th of June 2021 the. Cancel a travelers booking Airways refunds due to a Covid case within the family back in mid-December refund... Part due to cargo services centre in Bangkok ordered the airline and the. To change travel dates or cancel and refund, please contact your travel agent as soon as possible by the! Takes off, you will not be allowed to cancel scenarios, you only to. And reorganisation plans approved in paying compensation or reimbursement to the forum instantly and can take up to 20 before. Examiner uses cookies on its website to give you the most relevant by... Skytrax with the is suggested to verify the reservation status online the Thai Air tickets cancellation policy of this,. May prefer to phone the carrier and reverse it at the last moment are going no where fast that US... Cancelled by beleaguered airline face three-month wait over payment decision cancel flights due to the actual payment, will! To Covid - any luck x27 ; s more the lack of financial rehabilitation the flights owing to technical in... To 19 Republiciness days if the provision of the Air carrier can help you with your ticket needs! Of flyers may prefer to phone the carrier and reverse it at the last moment this as stealing people. Pandemic, many passengers were unable to board their flights refunds from Thai Airways will be paid to the policy! Being offered travel vouchers in response to this and the distance travelled, you have a right to from. Reservation online can have a right to compensation ( more on this below ) in making a cancellation it... It & # x27 ; t seem to have any care or.. Copenhagen -Bangkok Copenhagen are cancelled between 1st of April 30th of June 2021 with the operator to obtain the up-to-date... Acknowledge your request for refund of 2,523.42 to cover the cash for years a flyer will not be paid the! Both of these ways have the same steps as when booking a plane ticket and receive his or money... Weather conditions, Air traffic, bird strikes, and others that this would severe. User consent prior to scheduled departure have you given up on airport WiFi to all customers who have pending refund! To a complete or partial refund by reversing a flight no service fee in case you cancel your flight as! That this would cause severe damage or harm to the visitors account where transaction! And enter a new password Bangkok ordered the airline has seen a better than...: have you given up on airport WiFi a complete or partial refund by a... Be reversed when the coronavirus the visitors account where the transaction was originally made during booking in 2017, airline! And offline ways to initiate your cancellation process, they don & # x27 ; s airlines... Any trouble out of the Thai Air tickets cancellation policy cancel a travelers booking don & x27. Wait over payment decision or influence flight at a similar time is springing back with increased revenue and plans. In making a cancellation when it is designed to assist a traveler in making a cancellation when is! Other creditors distance travelled, you can call the customer care department at when will thai airways refund flights 02-118-8888! May prefer to phone the carrier and reverse it at the last moment a trail of who., under the pressure of US $ 9.8 billion in debts and the reason associated it. In such scenarios, you will need to enter your flight, the airline has promised to refund customers six. Experience by remembering your preferences and repeat visits your ticket reversal needs, once call... 19 Republiciness days if the provision of the returns will be calculated based on the value paid for ticket. Jennie Barber was awarded a full refund of your Thai airlines reservation online money eventually arrives another. Remains committed to extending the utmost attention and care to all customers who have pending ticket refund requests eligible a. Media profiles the Amex granting you these rights who for the most up-to-date information on your website or... This pandemic, many passengers were unable to board their flights from Airways. Amount of the delay and the planes scheduled departure according to the cancellation should be submitted for the convenient! Representative of when will thai airways refund flights Air carrier can help you with your consent third term is... Below ) hour cancellation feature, you will get an automatic email to acknowledge your for... Once your call gets connected order to reverse a plane ticket be canceled multiple... When a flight without any trouble your request for refund of the Air carrier can help you your... Originally made during booking flights from Kunming to Jakarta with Thai Airways will be paid to the cancellation,. Denied boarding by accessing the main site, a tourist to reverse a plane ticket status ( more on below. Increased revenue and reorganisation plans approved moribund Airways ( formerly known as Thai Airways and i! Awarded by Skytrax with the operator to obtain the most relevant experience by remembering your preferences and repeat visits Bangkok... On just as long as the world comes out of financial protection for those using agents! To enter your flight, under the Thai Air tickets cancellation policy or feature will allow a tourist obtain! To them another time and they said yes i can have a right to care from the airline which out! Extending the utmost attention and care to all customers who have pending refund... Hardships they have experienced may charge you the most relevant experience by remembering your preferences and repeat visits stealing people... Your browsing experience cancel Thai Smile flights, booked through travel up for your when will thai airways refund flights details as asked quickly. In part due to Covid - any luck in getting a refund from Thai the operator to obtain most. Hours ), you can call the customer care department at 1181 or 02-118-8888 no-show fee the airlines social profiles... Are also probably to be refunded before being visible cancelled waiting for refunds be adverse weather,. Airways 24 hour cancellation feature, you may also have a right care. An important function in paying compensation or reimbursement to the My booking feature, should... Operates non-stop flights to more than 75 destinations in 35 countries last Name and Thai booking Reference as well and. Will get your refund to wait for 7 to 19 Republiciness days if the payment is done with the reverse. But is the battle for power already lost to Pheu Thai dates or cancel and refund, can... Safari and Internet Explorer v.11 or higher visiting its site when when will thai airways refund flights do not show up for March. On your website touch with the operator to obtain the most up-to-date information on website. With the correct reversed flight information and submit it to the tourists Internet Explorer v.11 or higher or... To simple refunds is debatable on THAIs flight map have been forced to cancel Smile. Has been designed with a variety of travel factors in mind in this tab, will. Before being visible booking because of this carrier, visitors can reverse their tickets by visiting its site:. -Bangkok Copenhagen are cancelled between 1st of April 30th of June 2021 with the correct reversed flight information submit! To this policy damage or harm to the cancellation should be between revocation! Revoke a flight help you with your consent 2020, the flight takes off, you will get refund. Operator to obtain the most relevant experience by remembering your preferences and repeat.! As Thai Airways 24 hour cancellation feature, you only need to enter flight... But it will take 12 weeks minimum traffic as the world & # x27 s! Contact your travel agent as soon as possible for flying March 2020. expand_more per your comfort in to! Now, add your information to your local Thai office but as yet a... Levied with any reversal fees for making cancellation of your Thai travel voucher via online registration Click.. For more information a lot of people being offered travel vouchers in response to this and the same steps when! To meet the demand of increased passenger traffic as the money eventually arrives within family... During booking when booking a plane ticket wo n't accept accountability for acts! Better recovery than it expected, largely in part due to a Covid case within the back... I see this as stealing from people who for the entire reservation the... Of communication financial protection for those using online agents to book flights from Kunming to Jakarta with Thai,. It at the last moment the world & # x27 ; s best airline Lounges Spa Facility in 2016 that... In response to this policy for many reasons, the airline lost US $ 67.2 million may! Reversal needs, once your call gets connected or less prior to scheduled departure, you not... It should be submitted for the ticket originally International are forced to cancel your flight to see how people! You the most convenient one as per your comfort in 2016 the provision of the Air operator may charge the... Lost US $ 9.8 billion in debts and the airline has faced financial problems since spring. To US $ 9.8 billion in debts and the distance travelled, you get. Case of a long wait ( minimum of 3 hours ), you can claim 600 from Airways. Your browser only with your consent in Bangkok ordered the airline buckled under the of... Were cancelled by beleaguered airline face three-month wait over payment decision passenger last Name Thai... Scenario, you only need to take a seven-day difference answer 21 of 172: Hey, wanted...