They do not have to provide a reason. Well send you a link to a feedback form. Please return your item(s) to us using our online Returns Portal. SUPERDRY_12345678). A customer is only eligible to return within 28 days of purchase. )"A #RJu]V}HPD" h}{e*2$y cz>Ee^:dIW}z!I~C]f>|/x>=ac; Further, you will be asked about which product you wish to return. We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. The 30-Day Return Policy is applicable to all products sold on Superdry.com. 1 0 obj
As soon as they complete the process, you will get an email. Store returns. Find your nearest Superdry Store in United Kingdom. Please ensure items are in their original condition. It might take 5-10 business days to have the refund credited into your account. 6. What proof can I carry for the purchase I made at Superdry? Here is Everything You Should Know [Updated], Ensure you request a return within 28 days, Necessarily have an original invoice and the original packaging, The product must not fall under exclusions, As long as the product has a valid price tag it will be acceptable for a return, special offers or clearance sales on the website, Advertisement products with some discounts or percent off signs, Gift cards, inner wares & swimwear products. After the company receives your returned product, they should take between 7 to 10 business days to process it. Choose which courier service you would like to use to send the return back to us. No cash refunds
The vintage stock is original and has a slightly lighter color in terms of its look. Although you are not a resident of the United States, you can still return the purchase. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. You can find your local drop-off point by clicking the . Superdry customers, she says, "want to be seen to be on trend" and while the company was once seen as fresh, "newer brands filled the space and cheap competitors provided the look for less". The brand might have shared an SMS or you can bring the bank transaction of your purchase. You can override all the hurdles associated with your Superdry refund with DoNotPay. For more info, please see our returns policy. 105 Superdry Locations in the United Kingdom. Visit our returns portal - https://superdry.returns.international. Returns can take up to 10 working days to process from the date they arrive at our warehouse. T: +44 (0) 01242 578 376 E: company.secretary@superdry.com. of my personal data for marketing and profiling purposes. Can I return a faulty item at Superdry? Goods should not be soiled, torn, damaged and must have the original tags intact. You must offer a refund to customers if they've told you within 14 days of receiving their goods that they want to cancel. You can find your local drop-off point by clicking the link at the bottom of the returns portal. Whereas if you have proof that the product was defective at the time of its arrival then customer care will help you figure out the query. You have 28 days to return your online order and it's really easy to arrange by following these simple steps. In-store: You can visit the store with an original invoice and submit your reason for return. T: 0870 889 3102 The refunds will take at least 10 days to process in your account. The label will be valid for 7 days from the date that the return is generated in the portal. Save with these Superdry Promotional Codes and Coupons UK verified on ANSA, such as 10% Superdry discount code. The best thing you can do is to check Superdry return policy before you actually make the purchase. Claiming a Superdry refund is not as easy as it sounds. The 30-Day Return Policy is applicable to all products sold on Superdry.com While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. Purchases made online or in an official Superdry store between October 1st and December 24th 2022can be returned until January 31st 2023. Your email address will not be published. After inspection we will confirm if the merchandise is in acceptable condition or not. Proof can be an original invoice, email confirmation, billing receipt or a copy of a bank statement. Order Number *Required Field. x\Ys~w! <>/Metadata 930 0 R/ViewerPreferences 931 0 R>>
Currently, Superdry return policy claims to avoid exchanges. 2. Visit our returns portal - https://superdry.returns.international. All returns must be accompanied by an invoice. dxRQGA$Rz d`9{R&I We'll send a return slip to you. Restrictions apply, see https://www.superdry.com/terms-and-conditions for full T&Cs. Fill out the necessary information and start your returns. For further information regarding whether returns are free for your region, please click here. Ensure that the product is in good condition and will return it within twenty-eight days, Mention the reason why you need the Superdry refund, Mention the order number and order status of your item, Return the product through the used proper mailing, Carry down the customs declaration procedure accordingly, Pay all the custom levied applicable charges, Follow all points carefully to return your international item, Return the Superdry item within twenty-eight days, Ensure that the item is in its original condition, Follow all the return Superdry return policies, Mention why you want to return the product, Mention the status of your product and the tracking order, Complete all procedures mentioned in the return form. You can return a gift by providing a gift receipt online or in-store. Does Big Lots Take EBT Cards? We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). If you need to return items, they must meet our standard returns policy. You can find your local drop-off point by clicking the link at the bottom of the returns portal. endobj
Every return should contain the original packaging. . We respect your privacy and use tracking simply to improve your experience - Read more. It will take 28 days even if you return with a gift receipt or gift voucher. Tell us which credit card (or ACH transfer) the payment was on, and enter the name of your bank and the merchant. These conditions are as follows, You also might want to go through Aldo & Zumiezreturn policies. You have to visit the international return portal and fill up the form. It will help you with easy returns and exchanges. Fill in the return label and other required documents before you return the product. We do not allow returns, exchanges or refunds on sale items. Superdry, which saw co-founder Julian Dunkerton return to lead the company last year, also blamed poor sales of old designs by the previous management. Its illegal to display any notice that deliberately misleads consumers or deceives them about their rights, for example a sign that says you do not accept returns or offer refunds. Gift Vouchers only valid for purchases on www.superdry.co.za. 2. We use some essential cookies to make this website work. If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. They do not cost charge for the purchase you wish to return. I_`xulywI{e_q8PEN;r$x> nL%3r#7iX'{yZK}!uFHVir{a* 4lW1 g`o50W^"tgm%j7}Q*p7E1SGxOGeYV)Hg[+qhlS~Nmb euRwxbFW C Superdry will contact you if there's no reason why the refund is not possible. Your email address will not be published. Free shipping for many products! How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? ;jClk)( Mao^caI0ha} To return online purchases please use https://superdry.returns.international to create a return label. SUPERDRY_12345678'. Items should be returned in the original condition you had received them in. Return to Nav. However, if you only return one, your refund will be the one referring to the reduced product. SG orders can be sent back to us via a drop off in our Funan store located at 107 North Bridge Road, Funan, #01-06, Singapore 179097. You can process the returns at Superdry stores and on the website as well.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-box-4','ezslot_6',103,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-box-4-0'); 1. Enter the order number, postcode, and email, and select proceed. . Superdry will not accept any return without its original packaging and purchase proof. Original Proof of Purchase must be presented for a Return or Exchange. They will give you a return confirmation through email within 3 business days.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[580,400],'returnsandrefund_com-medrectangle-3','ezslot_4',101,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-medrectangle-3-0'); Superdry holiday return policy accepts Christmas returns. It will take only 2 minutes to fill in. We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. If the package is opened, damaged or been used, Superdry wont accept the return. 4 0 obj
All criteria under the Returns and Exchanges are met. Fill in the return label and other required documents before you return the product; Ship your Superdry item properly. Items cannot be returned to a Superdry concession or franchise. Visit our returns portal - https://superdry.returns.international. If your purchase is made internationally then the return cost is your responsibility. Again, you have different options: Please notice that no matter the case, you need to bring the valid receipt of the order with you. Guide for Groceries, Amazon Fresh & Whole Food Items, Does Dollar General Take EBT? Enter your full order number, including any text, in the designated box (e.g. You have accepted additional cookies. Make sure the product is in sellable condition. There are certain exclusions that you have to keep in mind. No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. ; Please detail the product, quantity returning and the reason code as . How to Get a Superdry Refund Effortlessly. They have another 14 days to return the goods once theyve told you. Upon confirmation, as per the return policy, we will refund the amount back to you via the same channel with which you made the payment. Proof of purchase required. If you use an alternative method for your return it may delay or prevent your refund/exchange being processed. 1.95. :o=vNc1DL'%/v0F#&-HVt=]< ;>A]GlZv]w$5_% M@FE=dH9*sB[=Q'H'H!|Rn`{$2( '%{O `aIn'~h9l:H#)?WSby0QScy>NB.WwF2QY?w\3;zSSH!Uv
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>hx;iUuAZ@w9cvs[Z'BPjl SPEND OF $100, 107 North Bridge Road, Funan, #01-06, Singapore 179097. 4. While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. These include cosmetics, fragrances, swimwear, and underwear. Superdry: Authentic Premium Style \| Men's & Women's Clothing You must offer a full refund if an item is faulty, not as described or does not do what its supposed to. The Superdry return policy gives you one month to return your order for a full . Return your item in good and original condition. You probably have one of these proofs to make returns. A valid Health Service Discounts account will be required to obtain the unique discount code. vQAIZ^y+]V}Jq=>24*=q6dVEZ-./ Zf*
? Superdry Returns Policy applies. Required fields are marked *. With just a few steps, you can quickly get your refund and have your money within the least time possible. Sit back and relax while we do the work. Dont worry we wont send you spam or share your email address with anyone. You can find your closest Superdry store by clicking here. The vintage return policy applies to vintage items which are in stock. We have provided detailed information for your returns and a simple guide to the Superdry return policy. If you use an alternative method for your return it may delay or prevent your refund/exchange being processed. Get behind the scenes access to campaigns, collaborations, new products and sales. SUPERDRY_12345678). These are the top 20 stores with the best return policies. Superdry Returns Policy applies. All Products (irrespective of the restrictions set out below under the heading "Non Returns"), but subjects to this returns Policy, may be returned if they are delivered in error or do not match the sample or description of the Products on the Site as at the date of placing an order. Buy One Get One Reduced Promotion: In case you return both products, you will get a full refund. Free. Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. Purchases made online or in an official Superdry store between October 1st and December 24th 2022 can be returned until January 31st 2023. Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. For safety reasons cash refunds may take up to 7-14 business days from date of processing (depending on your bank). 27 - 30 Mar Up to 55% off. There are some of the conditions that customers have to keep in mind while returning a product at Superdry stores and even online. In the financial year ended April 30, 2022, Superdry Group generated a revenue of 384.1 million British pounds through its retail division, up from around 342 million British pounds . z0`WNbS0j~-15Lo>F+uB%4c7BB"xX)+SfaLIVe=^. Online: You can easily return your order by visiting the online portal of Superdry. Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, Sale of goods and services and data protection. . Guidelines include the following: Return your item in good and original condition. The brand does not allow returns for vintage stock as they are sold as they seem. SUPERDRY_12345678). In case you bought the product using a promotion, there are also different solutions: Designed using Creattica. B+=u9~y_
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C Find the Chargeback Instantly product on DoNotPay. A return request should be raised via email, through your account or in-stores prior to the return. We are unable to make exchanges for online purchases. . You must offer a refund to customers if theyve told you within 14 days of receiving their goods that they want to cancel. They will only accept changes in certain cases. At Superdry, we believe in adventure and discovery, in going to the source, in working with the best artisans to create beautifully crafted pieces that stand the test of time and leave a positive environmental legacy . Print your returns label and attach it to the parcel. You have rejected additional cookies. You may also return items to official Superdry stores in the country of purchase. 'Q4qW;^;do VwEv You can request the purchase for returns between 18th October 24th December till 31st January. Superdry reserves the right to alter these terms and conditions on reasonable notice. 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See https: //superdry.returns.international to create a return slip to you 10 business days from the date the. Full t & Cs policy is applicable to all products sold on Superdry.com original.! Least 10 days to process it simple guide to the reduced product your refund/exchange being.... Closest Superdry store between October 1st and December 24th 2022 can be returned until January 2023. The brand Does not allow returns for vintage stock as they complete the process, can... Superdry will not accept any return without its original packaging and purchase proof a Superdry concession or franchise make for... Your refund/exchange being processed on ANSA, such as 10 % Superdry discount code products on... Bring the bank transaction of your purchase is made internationally then the return label and other required documents before actually. 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